노르웨이 노르들란드 소재 5성급 호텔

아파트는 서비스가 거의 없었고, 예약 전에 여러 번 확인했음에도 불구하고 잘못된 객실에 체크인했습니다. 프런트 데스크도 없었는데, 크리스마스 연휴 때 방문했기 때문에 당연한 일이었습니다. 그런데 도착했을 때 객실 번호가 적힌 봉투를 받았는데, 그 객실이 이 건물에 없다는 사실은 알려주지 않았습니다. 아무것도 설명하지 않는 형식적인 태도였습니다! 다시는 여기에 묵지 않을 겁니다! 씨트립 고객 서비스팀이 문제 해결과 지원을 담당했지만, 씨트립 측은 해당 아파트 측이 실수를 인정하지 않고 보상도 거부했다고 했습니다! 더 이상 할 말이 없습니다!

Hotel location is very good, right next to the docking harbour for cruises and there are a few car rental companies nearby. However, we arrived on a very busy day and they only had limited parking spots on a first come first served basis, so we had to park quite far away. The hotel lobby looked really grand, with coffee machines free for guests to use. Check in was quick and efficient. We quickly checked out the gym on 2nd floor, we didn't get to utilise it but the gym was very well equipped with Technogym equipment and even a squat rack! The room itself was clean and spacious, it was cloudy and rainy otherwise the view overlooking the docking port would have been fantastic. Buffet breakfast was another highlight, with lots of options and allergies / ingredients clearly labelled. Definitely try out their wide range of local cheeses, absolutely yummy!