주차장 시설을 갖춘 튀르키예 메르신주 호텔

우수한 깨끗한 호텔! 방은 작지만 편안합니다. 새 침대와 수건을 청소하십시오. 파이프 라인, 매화, 에어컨은 주장 없이 작동합니다. 매우 아름다운 환경! 직원들은 반응이 좋고 웃는다. 아침 식사에 모든 것이 신선하고 맛있습니다. 제방으로 지나갑니다. 정말 조금 더 머물고 싶었지만 시간이 제한적이었습니다

My experience at Noax Hotel in Mersin was very poor due to a serious incident that does not meet the standards of a five-star hotel. On April 24, I left the hotel at 6:00 PM for dinner and returned at 9:30 PM. Upon entering my room, I was shocked to find one person inside the room and another person in the bathroom. When I asked why they were there, they informed me that they were new guests who had just been assigned the room, despite clearly noticing that there were bags and clothes inside, indicating that the room was already occupied. According to their account, they had contacted the front desk to report that the room was not vacant. Nevertheless, the reception sent a bellboy to the room, who proceeded to collect all my personal belongings, including my clothes and luggage, and moved them to the hotel lobby without my knowledge or consent. I immediately went to the reception desk to inquire about why my belongings had been removed and why other guests had been assigned my room. The staff apologized and claimed it was a “mistake.” The duty manager also came and offered a verbal apology. However, what happened goes far beyond a simple administrative error. It constitutes a serious breach of privacy and a significant failure in professional conduct, especially considering that my belongings were handled in a careless and disrespectful manner, and that sensitive personal items, including my personal computer and documents, were in the room. This incident negatively affected my mood and caused discomfort throughout my entire stay. Despite my request for a formal written apology explaining the incident, none was provided, with the justification that it was merely a mistake and that my belongings had not been stolen. Based on the above, my evaluation of this stay is very poor. What occurred represents a serious professional failure that does not align with the standards expected from a hotel of this category.

Отличный отель 🏨 Находится далеко от центра, но мы знаем город хорошо, и это не было проблемой. Чисто, уютно, красиво, в номере все есть

A hotel where you can escape the chaos of the city and enjoy high-quality relaxation just for yourself.

The room floor was not very clean 😕 — when walking barefoot my feet became dirty from the dust. Also, there was a small design flaw in the bathroom floor and the décor felt a bit uncomfortable. On the bright side 🌞, the hotel itself is beautiful, the staff were super friendly 😊, and the view was absolutely stunning 🌊🌴.

konum ve otelin çevresinde herşeye istediğiniz anda ulaşabilirsiniz fiyatına göre dinlenmek için ***et yeterli bi otel çalışanlar ve yetkililer ***et ilgili ve elinden geleni yapmaya hazır bir sonraki mersin tatilimizde umarım yine görüşürüz

첫째, 방은 잘 청소되었고 에어컨은 매우 추웠습니다. 샤워실에 샴페인과 샤워젤리가 있을 거라고 예상했습니다. 방에 손수건이 하나밖에 없었고, 무작위로 됐다. 바닥에 없어서 사용되었거나 씻은지 확신이 서지 않아 사용할 수 없었습니다. 여분의 샤워 타월이어야한다고 생각합니다. 화장실에 천이 없었고 나중에 천을 가져 왔지만 그런 것은 표준 방에 있어야했습니다. 큰 문제는 아니었지만, 수정되면 훨씬 더 좋을 것 같아요. 일반적으로 저는 행복했습니다.

The hotel was in a good location. The room was big and comfortable. But at mealtimes we were always rushed. Staff would take away your plate etc whilst other people were still eating. Not good manners. We were told once you have 30 minutes to finish your drink! My friend had a steak so asked for a steak knife. No steak knives in restaurant so had to cut it with ordinary knife. My friend had his own restaurant in UK and was not impressed.

В общем неплохо но были некоторые неудобства в душе в душевой кабине не включалась верхняя Лейка пришлось принять душ в соседнем номере

酒店位置鬧中取靜，距離海邊很近。房間寬敞明亮，細節衞生到位。早餐在一樓享用，餐食種類多味道好，水果有獼猴桃🥝好評。工作人員親切有禮，始終微笑服務，非常舒心。