The location is excellent for those travelling from the airport in San Jose. The service of the shuttle is almost continuous, and the driver is helpful and courteous. They have laundry facilities available which is a big plus for those with further travel plans. It is not the cheapest option close to the airport, but the rooms are very nice. We did not get to enjoy the breakfast, but for lunch and dinner, there is a Denny's just a few minutes' walk from the hotel. Would definitely use again and recommend.
We arrived to find a beautiful hotel
In a lush setting with the most beautiful foliage with tropical birds. The grounds were a paradise. Every morning we were serenaded with the songs of all the different bird species. The restaurant was an excellent Italian restaurant that we would recommend to anyone. The staff was always happy to provide any assistance with a smile.
This hotel has a free shuttle. Ask at Information at the airport and they will show you where to find it. It's easy. From friendly reception to good breakfast to arrangement of quick tour, I enjoyed my stay here. Comfy pillows and bed. Everything here was to my satisfaction, including a nice, hot shower and late checkout. I recommend this hotel.
서비스는 좋습니다, 나는 그것을 읽었습니다
체크 아웃하지만 실제로 1 시간 만 할 수 있습니다. 밤새도록 더 청구하기 때문에 오전 2시에 호텔에 도착하고 오후 9시에 비행했기 때문에 그렇게했습니다. 2시간으로. 모든 것이 매우 좋습니다. 호텔까지의 이동 서비스가 훌륭합니다.
Sehr freundlicher und unkomplizierter Empfang. Das Hotel liegt sehr gut an einer Mall und am Flughafen. Toll fand ich die kostenlose Möglichkeit zum Waschen. Leider war der kostenlose Shuttle zum Flughafen um 10 Minuten verspätet, was zwar noch vertretbar ist, aber bei dem sehr teuren Übernachtungspreis einfach nicht passieren darf.
My family and I arrived at Casa Del Rio on November 26. We spent 2 nights here. We are a party of 6 and booked three rooms under two separate reservations. My reservation was through Trip.com and confirmed on Nov 19.
This boutique hotel sprawls across a large, beautifully maintained property. The individual cabana-type rooms are spread out across the property. So, when I booked my reservation, I requested that my room be as close as possible to my family’s two rooms. I also messaged the property on WhatsApp and requested that my room be adjacent to, or as close as possible to, my family’s rooms. On Nov 20, I received a message: «If the rooms are the same category, we can try to accommodate you. I replied, «Yes, all three rooms are the same category (a king bed and twin)». I also received an email from the hotel (hotelboutiqueca.4rr68r2bkw630rt@service.trip.com) and sent the same request for our three rooms to be adjacent to each other.
When we arrived, two rooms on the same reservation were adjacent to each other, but my room was far away in a completely different location. I asked for assistance to modify this, and the receptionist told me «not possible ». She asked to see the emails to confirm that I had sent requests, but she did not attempt to assist. She could have asked for assistance by checking with her superior, but she did nothing.
This was poor service. The refusal to make any effort to assist was blatant and hugely disappointing. The evenings were pouring rain, and we hoped to gather as a family, but we didn’t because we were located so far apart.
Aside from this one issue, the boutique hotel is lovely. The rooms are huge and spacious, tastefully decorated with a light color palette, and feature extremely comfortable beds with very nice bedding (making for a fantastic night’s rest after an active hiking day in Fortuna). The rooms had a spacious bathroom with a large walk-in shower, a large-screen television, a good-sized closet, a safe, and an attached balcony. The entire room was immaculately clean.
The entire Boutique Hotel is beautifully maintained and feels very secure (gates and a large wall surround the property). However, I didn’t see a security guard at night. The property needs a little more lighting on its walking paths for those walking to the pool, spa, or restaurant, or meeting family/friends after 6pm (it’s very dark).
The pool was enjoyed by our 13, 17, and 18-year-olds. The other three adults enjoyed massages at the hotel spa (at least I did - Michelle was great. Be sure to request a therapeutic, gentle massage).
The breakfast (included with the room) was absolutely delicious and very filling. We opted for the local-style breakfast (3 options: American, breakfast sandwich, or local). We were served fresh juice & fruit, warm/freshly baked pastries, a delicious main course (eggs, rice and beans, sausage, plantain, etc.), followed by coffee and tea. Everything was scrumptious. The restaurant had a lovely ambiance, was impeccably clean, and offered gracious, kind, and attentive service.
It would be nice if this property included access to a washer and dryer because, in the rainforest, clothing becomes damp… it would be lovely to be able to clean or at least dry some clothing quickly.
Undeniably, this is a relaxing, extremely comfortable, immaculately clean, safe, and beautiful Boutique hotel. It doesn’t have direct access to hot springs (a must-do in Fortuna), but this hotel offers lovely, high-quality accommodations. It’s suitable for families and groups (if/when they accommodate adjacent rooms) and honeymooners.
If you have a special request, then call ahead and speak with someone on the property and confirm before you arrive. With the exception of the first staff member I encountered on the property, every other member of the hotel staff was welcoming, kind, gracious, and very helpful.
리조트는 우리의 모든 기대를 충족 시켰습니다. 서비스는 예외적이고 매우 개인적이었습니다. 그들은 항상 우리를 기억하고 레스토랑과 스파에서 행복한 기념일을 기원합니다. 우리는 확실히 미래에 돌아올 것입니다.
기대 이상
리뷰 104개
9.7/10
객실요금 최저가
GBP563
1박당
바로 예약하기
알라후엘라 피트니스 시설 호텔 더보기
알라후엘라 호텔 후기
더 보기
9.1/10
훌륭함
리리뷰어My family and I arrived at Casa Del Rio on November 26. We spent 2 nights here. We are a party of 6 and booked three rooms under two separate reservations. My reservation was through Trip.com and confirmed on Nov 19.
This boutique hotel sprawls across a large, beautifully maintained property. The individual cabana-type rooms are spread out across the property. So, when I booked my reservation, I requested that my room be as close as possible to my family’s two rooms. I also messaged the property on WhatsApp and requested that my room be adjacent to, or as close as possible to, my family’s rooms. On Nov 20, I received a message: «If the rooms are the same category, we can try to accommodate you. I replied, «Yes, all three rooms are the same category (a king bed and twin)». I also received an email from the hotel (hotelboutiqueca.4rr68r2bkw630rt@service.trip.com) and sent the same request for our three rooms to be adjacent to each other.
When we arrived, two rooms on the same reservation were adjacent to each other, but my room was far away in a completely different location. I asked for assistance to modify this, and the receptionist told me «not possible ». She asked to see the emails to confirm that I had sent requests, but she did not attempt to assist. She could have asked for assistance by checking with her superior, but she did nothing.
This was poor service. The refusal to make any effort to assist was blatant and hugely disappointing. The evenings were pouring rain, and we hoped to gather as a family, but we didn’t because we were located so far apart.
Aside from this one issue, the boutique hotel is lovely. The rooms are huge and spacious, tastefully decorated with a light color palette, and feature extremely comfortable beds with very nice bedding (making for a fantastic night’s rest after an active hiking day in Fortuna). The rooms had a spacious bathroom with a large walk-in shower, a large-screen television, a good-sized closet, a safe, and an attached balcony. The entire room was immaculately clean.
The entire Boutique Hotel is beautifully maintained and feels very secure (gates and a large wall surround the property). However, I didn’t see a security guard at night. The property needs a little more lighting on its walking paths for those walking to the pool, spa, or restaurant, or meeting family/friends after 6pm (it’s very dark).
The pool was enjoyed by our 13, 17, and 18-year-olds. The other three adults enjoyed massages at the hotel spa (at least I did - Michelle was great. Be sure to request a therapeutic, gentle massage).
The breakfast (included with the room) was absolutely delicious and very filling. We opted for the local-style breakfast (3 options: American, breakfast sandwich, or local). We were served fresh juice & fruit, warm/freshly baked pastries, a delicious main course (eggs, rice and beans, sausage, plantain, etc.), followed by coffee and tea. Everything was scrumptious. The restaurant had a lovely ambiance, was impeccably clean, and offered gracious, kind, and attentive service.
It would be nice if this property included access to a washer and dryer because, in the rainforest, clothing becomes damp… it would be lovely to be able to clean or at least dry some clothing quickly.
Undeniably, this is a relaxing, extremely comfortable, immaculately clean, safe, and beautiful Boutique hotel. It doesn’t have direct access to hot springs (a must-do in Fortuna), but this hotel offers lovely, high-quality accommodations. It’s suitable for families and groups (if/when they accommodate adjacent rooms) and honeymooners.
If you have a special request, then call ahead and speak with someone on the property and confirm before you arrive. With the exception of the first staff member I encountered on the property, every other member of the hotel staff was welcoming, kind, gracious, and very helpful.
리리뷰어We arrived to find a beautiful hotel
In a lush setting with the most beautiful foliage with tropical birds. The grounds were a paradise. Every morning we were serenaded with the songs of all the different bird species. The restaurant was an excellent Italian restaurant that we would recommend to anyone. The staff was always happy to provide any assistance with a smile.
MMister StephenThis hotel has a free shuttle. Ask at Information at the airport and they will show you where to find it. It's easy. From friendly reception to good breakfast to arrangement of quick tour, I enjoyed my stay here. Comfy pillows and bed. Everything here was to my satisfaction, including a nice, hot shower and late checkout. I recommend this hotel.
VVerified Member직원들은 모두 훌륭했습니다. 특히 모든 레스토랑 직원. 나는 특히 내 생일을 축하하기 위해 특별한 준비를하는 호텔에 감사했습니다. 그러나 일부 부족에는 우리 건물(500)의 매우 느리고 일관성이 없는 WIFI가 포함되었으며 욕실 문을 닫을 수 없었고 객실 자쿠지가 뜨겁지 않았습니다. 그러나 긍정적 인 메모에서 객실 AC는 매우 좋았고 방, 욕실 및 샤워 시설은 넓고 뜨거운 물이있었습니다.
추신 저녁 식사 중에 덜 익은 토마호크에 압도당했습니다.
리리뷰어The location is excellent for those travelling from the airport in San Jose. The service of the shuttle is almost continuous, and the driver is helpful and courteous. They have laundry facilities available which is a big plus for those with further travel plans. It is not the cheapest option close to the airport, but the rooms are very nice. We did not get to enjoy the breakfast, but for lunch and dinner, there is a Denny's just a few minutes' walk from the hotel. Would definitely use again and recommend.
RRenee Milevoj그들은 방에 사람을 추가하는 것에 대해 매우 엄격했고 늦은 밤 뜨거운 욕조 중 하나에 죽은 개구리가있었습니다. 그러나 그것은 오후의 롤이었습니다. 그것은 자연의 온천이며 나는 자연의 사람이 아닙니다. 열대 우림으로 둘러싸여 있기 때문에 친구들은 신경 쓰지 않았습니다. 전반적으로, 나는 그것을 좋아했고 남편과 함께 낭만적 인 주말을 위해 돌아 오는 것을 고려할 것입니다. 파티 그룹보다 커플이나 편안한 커플에게 더 좋습니다.
익익명 사용자Sehr freundlicher und unkomplizierter Empfang. Das Hotel liegt sehr gut an einer Mall und am Flughafen. Toll fand ich die kostenlose Möglichkeit zum Waschen. Leider war der kostenlose Shuttle zum Flughafen um 10 Minuten verspätet, was zwar noch vertretbar ist, aber bei dem sehr teuren Übernachtungspreis einfach nicht passieren darf.
리리뷰어Absolutely loved this place. The grounds were beautiful and you felt like you were really in the middle of the jungle, but with all your creature comforts. Breakfast each morning was great, with a good choice of local and western options. Would definitely stay again.