The hotel is brand new, with beautifully finished, spacious rooms. The lobby is also tastefully designed, with comfortable sofas that create a welcoming atmosphere.
Unfortunately, the service and management do not yet match the quality of the physical facilities. The health club is unmanned, with the spa and sauna seemingly left to their own devices. Guests have to ask the receptionist to call a staff member to provide towels and turn on the facilities. There is also no bench or seating area where guests can relax after using the sauna.
The rooftop restaurant is ideally located and nicely maintained, offering a setting that could be excellent for both breakfast and dining. Sadly, however, the quality of the food was disappointing.
There was also an issue at checkout. Although I had already paid for my entire stay through Trip.com, the receptionist asked me to pay again. Fortunately, the matter was resolved satisfactorily after a phone call with a more senior member of staff.
Overall, this could be an excellent hotel. The building, rooms, lobby and facilities have considerable potential, but the hotel needs much more professional and attentive management to bring the overall experience up to the standard its impressive physical facilities deserve.
Хорошее расположение, заметно, что в отеле следят за безопасностью. Гостеприимный и доброжелательный персонал. Вкусные и разнообразные завтраки. Цена завышена.
I keep coming back to this hotel because of the kindness from the team lead by mr sari, Sophia, Alan, Mariyam and Faisal.
When they are there they make the environment feel home and takes extra measure for our safety as well as comfort.
This is something the management should be proud of
Amazing service
Best recommended
누어 랜드 호텔 9/10 ⭐️
✅ 플러스 :
깨끗하고 부드럽고 꽤 넓은 객실
훌륭한 아침 식사 : 맛있고 좋은 선택
편리한 위치 모든 것이 가깝고 쉽게 갈 수 있습니다.
➖ 마이너스 :
작은 것에서: 세부 사항/서비스로 이상에 도달하지 않지만 인상이 망치지 않습니다.
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