Unfortunately, the rooms are very outdated. No USB ports for charging and old outlets that were not all functional. Decor was not current. Rooms need a refresh. Air conditioning system was not adjustable either and was very loud. The flashing light from the in room coffee maker was also very annoying. Would be nice if shuttle service ran more than once an hour. The staff were extremely friendly and helpful though. If you like ****** vibes then this is a good option.
I had a 5 star experience here for 8 nights and enjoyed a beautiful room overlooking the golf course and mountains. The room service was exceptional particularly the quesadilla and the pasta dishes. The pools were sensational and even tho it was packed there was plenty of room for everyone. The spa was well worth it (ask for Laura) she is the best! I had great housekeeping from Maria on the fifth floor and my favorite bellman was a gentleman named Carlos. Everyone was very friendly and when there were any issues at checkout or checkin they were resolved quickly by the excellent customer support team of Caleb, Jackeline & Gianina all of whom provided impeccable service.
Es un buen hotel si estás de paso por San José. Está lejos de la ciudad así que no lo recomendaría si la quieres visitar. La limpieza no era muy buena ya que nos encontramos pelos en las sábanas que no eran nuestros, aunque en general la habitación no se veía sucia. Creo que deben tener más cuidado con esas cosas. Las instalaciones del hotel están bien y el desayuno, aunque no es muy variado, está bien también.
우리가 하룻밤 동안 만 거기에 있었지만 직원들은 훌륭했습니다! 우리가 자정 직후에 체크인했을 때 책상 뒤에 있던 신사는 우리 가방을 방으로 옮겼습니다. 아침에 레스토랑의 직원들은 매우 친절했고 우리를 위해 모든 것을 설명했고 우리를 체크 아웃 한 여성은 매우 달콤했습니다. 모두 멋진 숙박
We were there for only 1 night as we had a flight next day. As a hotel close to the airport it perfect. If you want to experience San Jose then it is a bit far off. As a diamond member for trip ee got a good deal and was worth it