Very disappointing experience. When we arrived no wifi in hotel and being far away from family during these turbulent times not ideal. Then when we went to the room to unwind the TV was not functional and they stated the situation would not be solved that evening. After a long flight we figured at least we could take a nice hot shower and to our dismay no hot water. Not a good start to our experience. Following morning still no wifi thik late evening. Figured a swim might be worthwhile in the late afternoon and were told pool was under maintenance for a few days but we were not notified of this even at check in time. We usually book hotels on vacation or even for business getaways with down time in mind and this felt more stressful than relaxing. Staff overall was friendly at breakfast and at the desk but was disappointed with how management handled it. No offer of apologies or complimentary anything despite the challenges. Heard lemon tree was supposed to be a good brand but won't be booking again. Oddly we got water the other evenings only after informing them we needed hot water. They would tell us that they will inform the engineers to turn it on. And another thing I found odd which I have not experienced is that you can only connect max 2 devices to wifi but both my husband and I have devices that we need connected eg lap top, cell phone and tablets. Difficult to pick only 2 per room.
This is a very good place for professional and private gathering. The rooms are quite affordable and spacious as well and fully equipped kitchen. Good experience i'm really enjoyed my stay and definitely i'll recommend to everyone.
month ago on Google
I tried the à la carte service and it was genuinely good. Vedant and Sanjay handled my service and they were extremely attentive, quick and polite. Food came fresh, well presented, and they made sure everything was taken care of without me having to ask twice. Good experience overall.
I recently stayed at Alivaa hotel and I had a fantastic experience. The staff was incredibly welcoming and attentive, ensuring that all my needs were met. The room was spotless, well-maintained, and equipped with all the necessary amenities for a comfortable stay.
Was here for a friend’s wedding. Rooms are spacious and have everything you need. Compared to other hotels in India the cleanliness level is high. Breakfast wasn’t included but it’s not expensive and it’s good.
The location is good if you’re here for weddings or visiting friends nearby. Unfortunately it is very inconvenient for trips to Delhi.
courteous staff, and a pleasant overall atmosphere. The only drawback was that the food in the restaurant wasn’t served hot, but everything else about the stay was good.