구르가온 호텔 발코니 예약

Our experience at this hotel was extremely disturbing and amounts to harassment by the hotel staff, ***** with gross mismanagement and lack of basic humanity. We were explicitly allowed to enter and stay in the room, including having guests. Once permission was granted, there was no justification for the staff to continuously interrupt us throughout the night via repeated phone calls and visits to the room. This constant disturbance, despite having allowed us to stay, felt like deliberate harassment. Further, the housekeeping staff initially confirmed that pets were allowed, based on which we proceeded. Later, the front desk team contradicted this information, stating that pets were not allowed. This internal miscommunication is entirely the hotel’s responsibility, yet the consequences were unfairly imposed on us. During the night, my mother was asked to stand outside the hotel at around 12:30 AM, in the cold and darkness, for nearly 30 minutes, and was repeatedly told to move aside instead of being assisted. This was both unsafe and inhumane. The front desk staff, Alisha and Pankaj, were rude, repeatedly poked and provoked the situation, and invaded our privacy by attempting to enter the room under the pretext of noise complaints. Ironically, they themselves escalated the matter by calling multiple staff members into the lobby and creating a scene. Ultimately, we were forced out of the hotel at 3:30 AM, which is completely unacceptable and unsafe. Asking guests to leave hotel premises in the middle of the night due to the hotel’s own policy confusion cannot be justified on any humanitarian or professional grounds. Hotels are not just about rulebooks—they are about hospitality, safety, and empathy. This incident reflects a serious failure on all three fronts. We strongly urge the management to investigate this matter and take appropriate action, so that no guest is subjected to such harassment, humiliation, or risk in the future.

Leila Hotel에서의 숙박은 매우 편안했으며 따뜻한 환영과 집과 같은 아늑한 객실로 표시되었습니다. 서비스는 기억에 남는 경험을 보장하기 위해 계속해서 노력한 세심한 직원과 함께 탁월했습니다. 손님 만족이 최우선임이 분명하여 적극 추천하는 호텔입니다.

This is a very good place for professional and private gathering. The rooms are quite affordable and spacious as well and fully equipped kitchen. Good experience i'm really enjoyed my stay and definitely i'll recommend to everyone.

이 호텔에서 7박을 숙박했습니다. 직원분들의 서비스는 매우 훌륭했고, 다들 친절하고 따뜻하게 대해주셨습니다. 객실도 깨끗하고 관리가 잘 되어 있었습니다. 다만, 아쉬운 점이 있다면 위치가 그리 편리하지 않다는 것입니다. 특히 비가 많이 오면 정문 쪽이 항상 침수되어 불편했습니다.

The drain was clogged in the shower room so that water could’ve be flushed correctly and overflowed… The facility is overall old and not clean. But anyway, the service and food was good.

Beautiful property. Really well built and laid out. We stayed at the one bedroom Premier Villa. It was spacious, very well lit up and the interiors were very nice. Bathroom was amazing with a skylight above the bathtub. His and Her sink + separated shower and toilet areas were a great add on. The property is very green and one would hear birds chirping, peacocks calling, hens, turkeys, white pekins around the property with some rabbits, guinea pigs, emus and even a horse in the pack . Pool area is ideal for the kids and even adults. There is cart service that one can avail to go around the property or even get a bicycle. But the property is perfect if you want to go for a stroll and check out all the amenities. Food quality is good. Buffet has a decent variety. Staff is well trained and looks after you well. All in all a great experience. Definitely recommended

호텔 에어컨 라인을 만나니 정말 덥네요. 호텔 방은 매우 크며, 동종 호텔 중 가장 가성비가 좋습니다. 그러나 아침 식사는 일반적으로 개인이 웨이터를 좋아하지 않는 주변에 노인, 식사 진행 상황을 바라보고, 부담 없이 와서 접시를 수거하고, 먹고 싶은지 묻습니다. . .

All the services and the food are awesome. I will definitely recommend it for staying if you are visiting gurugram. It also has good communication if you want to go anywhere.

Nice room and clean . But in night have ploblem bcoz no air conditioner only heaters.