The hotel is a bit far from the city centre, about 15 min walk . The facilities in the hotel are good. I like the kitchen in the room and I can make my meals during the holidays. It's really amazing.The staff members are really friendly and responsive.The breakfast was really good too. Highly recommended to people who are going to Cardiff.
Location is really good. The service is friendly and polite. My most favorite part is the warmest treat of all staff from hotel. We are so relaxed and enjoying during our stay.
Highly recommended it.
내가 지금까지 가본 최고의 호텔 모든 직원은 낮 / 밤 매너가 좋았습니다. 리셉션에서 식사, 청소부에 이르기까지 모든 직원이 머무는 순간부터 승강기를 장애로 움직인 것처럼 평등하게 느끼게했습니다. 접근은 사용하기 쉬웠습니다. 바로 수하물에 도움이 되었습니다. 리셉션 주변에서 기다리지 않았습니다. 훌륭한 의사 소통이 정말 빨리 내 방 카드를 얻었습니다. 3개의 리프트 주위에 기다리지 않았으므로 바닥에 대한 충분한 액세스가 있었습니다. 내 방은 아름답고 넓고 쉬운 접근 전기 문이있는 빠른 카드 입구로 교환하고 문을 하나의 프레스 버튼으로 열립니다. 욕실을 빠져나갈 수 있습니다. 모든 장애인 접근 화장실 바가 있습니다. 팔이있는 샤워 좌석은 옆에서 옆으로 이동할 수있어 바닥 음식을 건조시키는 데 도움이됩니다. 아침 뷔페에서 놀랍습니다. 혼합 과일 주스를 시도해야합니다. 빨간색과 녹색 맛 폭발은 크루아상과 카푸치노로 훌륭한 영국식 튀김을 제공하며 나중에 요청하지 않고 쉽게 접근 할 수있는 예약 테이블이있었습니다. 아침 식사도 방으로 가져오고 싶다면 서비스를 도와주세요. 머무는 동안 성을 방문해야 하는 동안 훌륭한 관광객의 요구 사항에 대해 최고의 숙박을 위해 레오나르도 호텔에 머무를 것을 적극 권장합니다.
Our stay was excellent.the service was very helpful.our room was extremely nice and a good location and we had a great night's sleep on a very comfortable mattress. I would recommend supplying Kleenex in bathroom and possibly a fan in bathroom to compensate for the steam and heat from showering.
I stayed here for a business trip for one week. The room seemed to be clean but it is so dark that you can’t really tell if it is clean or not. That’s actually an issue - the lightening is bad. I couldn’t really work in the room since it had only a yellow ambient lightening and not a normal main source of light. The bathroom can be slightly cold if you don’t leave the door open so that warm air from the A/C can enter. It is shameful that they don’t have a breakfast included, especially for long stays in the hotel which is not so cheap and out of the center… at least one small sandwich would make things better, but nop 👎🏼. Another thing is that the area is not very nice. Unless you have to do something in that area, i don’t recommend you to stay. I was even told by taxi drivers to not walk around alone after it gets dark. Before I knew that, I did take a walk and it really felt a bit unsafe. The staff was ok, I didn’t have much contact with them. Only had an incident when I arrived - they couldn’t find me in their system (it was booked under other name by mistake but I actually changed it a week before arrival so I don’t know why they didn’t have updated information). There is a small gym, but almost all machines, except one, are for cardio exercises. Almost no restaurants or shops in the area.
Told at 10pm on check in that ad to pay an extra £45 for child when I thought I ad already paid,at midnight after some chat with trip.com we checked in,and wanted extra for breakfast,not impressed with future inn as if they knew iadto pay extra £45 could of phoned me beforehand as I booked about a week earlier,not happy with the way they expressed just a good job I ad some money as probably would of ad to sleep in the car
The stay was really good overall the room was clean, comfortable, and everything went smoothly. The staff were friendly and helpful, which made the experience even better.
However, I was a bit disappointed that I had to pay £16 for parking for the whole day. It would have been nice if parking was included in the stay or at least offered at a reduced rate for guests.
Apart from that, everything else was great and I enjoyed my stay