Booked this hotel for one night stay after catching a football match at Signal Iduna Park. The walking distance from the stadium was quite a distance but it was quite close to the Dortmund Hbf. Nothing to complain about it. The room was cleaned and cosy but there was no cups and mugs available, the bathroom was nice but with one lotion for all 🤦🏻♂️ the bed is the worst, is like sunken in in the middle of the mattress, what the heck???!!!!
우리는 어느 날 밤 여행을 하기 위해 여기에 있었습니다.
긍정적인 점에 주목되었습니다.
+ 친절한 서비스
+ 로비 환경
+ 호텔 앞 무료 주차
+ 작지만 매우 좋은 방
+ 청결
+ 창문을 열 수 있습니다
네거티브가 발견되었습니다.
- 에어컨에는 전원이 없었습니다. 몇 시간 동안 우리는 그것을 실행하고 식히려고했지만 작동하지 않았습니다. 1-2 등급 만 더 시원해졌습니다. 그 다음 적어도 우리는 저녁에 창문을 열 수있었습니다.
- 키스는 우리에게 최적이 아니 었습니다 (그러나 이것은 항상 맛 문제입니다)
While checking out this morning the manager at the hotel said the credit card Trip.com provided kept getting declined, so we were forced to pay twice. While I understand there was an issue with the trip.com payment, this should be handled by the hotel and the booking service. Or they should have alerted me earlier during my stay and not while I was about to check out with a travel connection that was close to being missed. Instead of public transport I had to spend 25 euro on a taxi to get to the train station.