픽업/샌딩 서비스 제공하는 루르드 호텔

This hotel is normally excellent, and we always booked it in the past, but this time we had a nice suite but the heating was not functioning properly and i got a cold. I could not sleep as the room was so cold, had to wear a jumper, my socks and a nightcap in my bed. In addition there was a noise coming from a ventilation outside our windows. I do not mind paying even double price for my suite but i want to feel comfortable in my room. The breakfast room was also freezing. Not good. The management needs to do something to remedy these issues.

The lady Manon on reception was very warm, friendly and helpful, delightful. I took my mother for 2 nights, it was adequate for 2 nights. We had 2 separate double rooms. Reception very bright and clean. Carpets in bedrooms heavily stained and filthy ! Quite a turn off. Decor in hallways and stairs tired and in need of redecorating. In the rooms there were paper cups and wooden sticks, no milk and only 2 fruit teabags, no breakfast tea or coffee. Odd for a 4 star hotel ? Beds comfy, street quiet. Walls paper thin, so can listen to neighbour's TV as if in your own room. Also could hear my mum using loo in next room. Overall I wouldn't stay here again. Unfortunately as the owners nevef reply to comments on here, I doubt anything will improve. I think because Lourdes is such a tourist, people will put up with anything as they see it as part of their penance.

불행히도 아내와 나는이 호텔에서 끔찍한 경험을했습니다. 호텔 주차장에 더 이상 사용할 수 있는 공간이 없는 도착 시 모든 것이 잘못되기 시작했고 우리는 이 호텔에서 떨어진 다른 호텔에 차를 주차하라고 들었습니다. 그런 다음 네 번째. 그들은 우리를 환기가 전혀 없는 방에 넣었습니다. 그리고 호텔의 에어컨이 꺼져 있었습니다. 그들은 우리 방을 바꿀 것이라고 말했지만 그렇지 않았습니다. 우리는 또한 호텔에서 아침 식사를 샀습니다. 그러나 직원들은 제대로 훈련되지 않았습니다. 우리는 식사 중에 반복적으로 지불 증거를 보여주도록 요청 받았으며, 아침 식사를 위해 테이블을 사용하는 완전히 말도 안되는 규칙이 있습니다. 매일 우리는 준비되지 않은 다른 테이블로 테이블을 변경하라는 요청을 받았습니다. 우리가 앉았던 것은 점심에만 사용되었다는 것이 정당화된다는 것입니다. 대체로 나쁜 경험입니다.

Please read this review as it will help you with your stay. Read also all of the poor reviews for this hotel as they are mostly true, indeed not a 5 star. Booked 2 rooms in July for 3 nights, one King room without Sanctuary view and one Junior Suite with Sanctuary view. The king room (or superior double) was not a good choice, has poor ventilation and a thin noise you can only hear at night. The Junior suite has an old central AC with irritating noise even when it is turned off, if you choose this room do not forget your ear plugs. I would stay on a Deluxe room with Sanctuary view on the 4th floor instead as it is cheaper and the AC is old as well but a split model without the noise when turned off. Saw many guests complaining about AC problems, the daily french staff is rude and do not solve the problems. Breakfast does NOT woth it, it would be much better to find a boulangerie nearby. The restaurant is ok, expensive for what they serve and I would recommend just for an ”emergency” , if you have a car I would go to a restaurant in St Savin. Decoration is cheap, spa is a joke, elevators are tiny and old. Bed sheets are horrible, the windows could be sound proof but the walls are not so a lot of noise from the outside, the shower of both rooms leak to the floor. This hotel has nothing to do with the United Kingdon Belfry group, do not be fooled. We want to leave on the 1st night as 3 nights was too much on this hotel. I would not stay again, if you do choose to stay, please do not pay in advance, and do not include breakfast on your stay.

We were happy to use this Continental Hotel. Breakfast were of vatiety selection. Both drinks and foods were unlimited. Hotel was clean, everyday towels were provided, beds were makeover everyday. Location is just 150 meters away from Basilica. Very acciseble to transportations and surrounding stores and restaurants.

This hotel offers the best service ever. The staffs are amazing. Rooms are very clean., location is perfect near the chapel. It’s very calm and easy to find. Food is good also. Restaurant is very clean And staffs are accommodating. Thank you again and again from Gecia formation group tour 2024.

HOTEL MOLTO VICINO AL CENTRO. CLASSICO HOTEL DI LOURDES MEDIA FASCIA DOVE PASSARCI QUALCHE GIORNO. ABBASTANZA PULITO E PERSONALE MOLTO GENTILI. SILENZIOSO E TRANQUILLO. CUCINA BEN ATTREZZATA ANCHE SE NON L'ABBIAMO MAI USATA. LO CONSIGLIO PER IL RAPPORTO QUALITA' PREZZO

Lovely hotel in Lourdes in the heart of the city just few steps to the Sanctuaire. Amazing staff amd amazing Director - we had a lovely stay in Lourdes amd their buffet you have to try it. So fresh, so tasty, so good quality amd the atmosphere friendly and beautiful colours : the g Food as the furniture. The magnifique rose colour. Thank you very much to the 2 ladies from the buffet you are amazing too. The rooms are large and nice decorated. If you want to feel like home but in holiday I recommand you this hotel. You will chose over and over again. Thank you very much for the great memories and waiting for to come back again❤️

We stayed here for 2 nights. The staff are lovely and hard working. The bedroom was comfortable with air conditioning. Very helpful when checking in and out with where to park car/ leaving bags etc. The hotel is close to the grotto and is very handy for returning to during the day if needed. We would definitely stay here again! Thanks to all the staff!