메카 무료 와이파이 호텔 예약 예약

Dear Trip, Thanks for your great assistance during our reservation. For Novotel Hotel & Resort Thaker it was a great to have you as our accompany in last 10 days Ramadhan. Yes your service beyond expectations especially for for the room service, daily housekeeping attendance, amenities reload all is well. But I think we have to Work on the shuttle bus area Need effort on this especially daily walk from and to Harom via Gaza Terminal. Hopefully we will have another short cut for reach Haram

Comfortable accommodation at an affordable price. A preferred hotel for performing Umrah, even though it’s a bit farther away, it provides a free shuttle service every 10 minutes to Masjid al-Haram. Suitable for young people looking to experience performing Umrah independently. A peaceful atmosphere with excellent service.

I'm sensitive to the air conditioning temperature, and it was easy to control the room temperature. It's close to the taxi stop after checking out the hotel. Thanks shahid!

숙박은 훌륭했습니다. 냉장고가 작동하지 않아 즉시 교체했습니다. 공공 장소에 책상 대신 비즈니스 센터를 위한 별도의 방이 있었으면 합니다. 기도실 오디오는 괜찮았지만 고품질 스피커를 설치하는 것이 더 좋았을 것입니다.

I have booked 2 rooms under my name but the reception and duty managers made my stay uncomfortable for 6 hours for their mistakes. I requested them one day before arrival to have both rooms connected or at least the same floor. But no one cares about it and they have given me 1 room in one tower and another room in another tower which totally disappointed me and i have to request many times to change my room in the same tower or the same floor. No body was there to listen it looks like I was in a third class hotel where guests who have paid too much money don't have any value. After requesting many times to the duty managers my room was changed.

It was good stay with my family. Very near to the Haram and there is mall connecting to the hotel. Friendly staff and helpful. Clean rooms but the service was slow. Highly recommended.

Stayed at the start of Ramadhan 1446 / start of March when nights are still aircon temp. The hotel was amazing, comfortable, with good service and the nicest Bangladeshi bell boys. It was a 30min straight walk to the Haraam (and shuttle buses that stop you at another bus stop to then take the yellow buses to the Clock tower basement) and within the Haraam boundary so terawih prayers were almost up to the hotel 🩷 Clean with a good toilet & toiletries.

We received a free upgrade from the kind hotel concierge lady upon checking in, we were so surprised and pleased by this upgrade. From city view to partial haram view, it was amazing masha Allah! The room was so big! The musollah was gorgeous despite the unexpected size, as I thought it would be bigger. I love the set up of the restaurant buffet, so during breakfast it feels cozy and homey but I wish there would be more variety of food like the other jabal omar hotels that we have stayed before. It could be due to their sustainability efforts so that could contribute to less food waste, I guess? As for the location wise, walking down was easy to the haram however going back by walking up the hill after completion of umrah was quite painful. We would appreciate if the hotel provide a thorough video explanation of the shuttle bus access during check ins. But other than that, we managed to figure out the shuttle bus service and indeed they are very fast *************! We were given late check out as requested ************* so we can maximise our prayers in the masjid as we have a late night flight. Do take note that uber taxis does not pick up from the hotel except for Careem. Hopefully they will open up a mall within the Address Hotel itself so that it will be easy to find lunch and dinner for our meals. We ordered dinner through room service for our first night and despite the food came an hour later, the portion size and the taste was so scrumptious and yummy! Definitely worth more to pay for the room service rather than paying for the meals at the buffet restaurant!

I had an excellent stay at this hotel and would highly recommend it. The staff were amazing—proactive, professional, and always ready to assist. The guest relations lady, in particular, was incredibly helpful and always went above and beyond to ensure we had a great experience and she was always available at anytime. The rooms were spotless and very well-maintained, providing a comfortable and relaxing environment. Additionally, the hotel offers a buggy service to the Haram, which was very convenient, even though it’s just a short 3-minute walk. Overall, this is a fantastic hotel that I would definitely recommend to anyone visiting the area. Great service, clean facilities, and thoughtful amenities made this a memorable stay!

Generally an excellent hotel. Some staff members would still benefit from further customer service training however it’s absolutely vital that I mention and praise Mr Amro Bin Malih. An excellent Manager of the hotel who Swissotel should be proud to have. Great approach in dealing with people and a great person in general.