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'The hotel was great, clean, and staff is extremely welcoming & helpful… the location of the hotel is a bit far from the masjid al-Haram, however, the hotel has their own buss waiting right outside the hotel lobby operating 24/7 to drop you to Sheb Amer bus station… also the bus waits for you in section A platform C-23'

'location is nice withing short walking distance to Al Haram. the view of kaabah is great. (minus the roof of Safwah Hotel that vlocks some of the MasjidilHaram compound view.'

'Very nice hotel with a great breakfast welcoming people at the reception. Amazing cleaning of the room when done. It is a shame that the service is not consistent across the hotel’s employee. Cashier at the Atrium cafe was really slow and awful next to him very friendly pizza guy who did a great pizza. Shuttle to go to the haram with again inconsistent service. As evidence a picture of the driver enjoying chatting with his colleague from double tree hotel while we were waiting in the car.'

'I had a good stay at this hotel. The room was clean and comfortable. The location was very convenient and close to shops and transport. Staff were polite and helpful. Check-in and check-out were easy. There were a few small issues in the room, but nothing major. Overall, it was a nice experience and good value for money. I would recommend this hotel and would consider staying again.'

'My stay was really great. The room was so clean. The bed was comfortable. The hotel location is 14 min walk from alharam. The hotel is located in a busy street but the room was properly isolated and was quite inside. The price was quite reasonable compared to nearby hotel. I do recommend the hotel for short term stays and for Haram visiting and Omra.'

'I had a wonderful stay at Jabal Omar Marriott Hotel Makkah. Everything about the experience exceeded my expectations. The hotel is extremely well-organized, making check-in and daily routines smooth and stress-free. One of the highlights was the cleanliness—every area of the hotel, from the rooms to the common spaces, was spotless and very well maintained. It really made the stay comfortable and relaxing. A special mention goes to the breakfast crew, who were absolutely fantastic. They were friendly, attentive, and always ready to help, creating a warm and welcoming atmosphere each morning. The service they provided truly stood out. Overall, I highly recommend this hotel for anyone visiting Makkah. It combines excellent service, great organization, and outstanding cleanliness for a truly enjoyable stay.'

'It was a pleasant stay here, with easy access to haram. I booked a room with a kitchen. Thankfully, I got a spacious kitchen, a large refrigerator, a living room, a bedroom, and a fully equipped bathroom. The location is also very strategic, connected to a mall, making it easy for us to shop. The view is beautiful. I hope we can stay here again.'

'Jumeirah Hotel was excellent in terms of facilities — everything is new, clean, and well-maintained. Credit where it’s due: the staff were genuinely outstanding, extremely attentive, and always eager to help. Service level is easily one of the best. Location-wise, it’s around a 4–6 minute walk to Al Haram, which is acceptable. However, let’s be real — compared to the Clock Tower hotels, they are noticeably closer and more convenient, especially during peak prayer times. Now, about the “Partial Haram View” — this needs honesty. We booked two Deluxe Rooms with Partial Haram View, but the view is technically there… if you really look for it 😅. The Haram is barely visible, and most of the view is dominated by unfinished construction. You’ll spend more time spotting the Haram than enjoying it. Bottom line: Excellent hotel, top-tier service, great facilities — but don’t book it expecting a meaningful Haram view. If proximity and view matter, Clock Tower hotels still win.'

'I like the hotel but the lunch buffet is not good its better not to call it buffet, its just few foods and also very limited, bad exprnce in that lunch buffet'

'나는 Pullman Zamzam에서의 체류를 정말로 즐겼습니다. 위치는 완벽하고 서비스에서 분위기에 이르기까지 모든 것이 훌륭했습니다. 그러나 방의 청결도는 약간 실망스럽고 개선이 필요합니다. 그 외에도 좋은 경험이었습니다!'