래플스 마카 팰리스(Raffles Makkah Palace)

EXCELLENT

Very clean hotel, close to Haram, plenty of food options in clock tower

The raffles hotel in other locations is of a much higher standard. The suite that we were staying in Makkah was tired and needs refurbished. The bathroom tiles, flooring and shower need to refurbished and need replaced. Walls could do with freshening up as they are marked in many places. Better dusting could be done around the suite- dust was on the skirting boards, lamps etc. The curtains were as though they have never been washed and are stained/marked. We reported issue with the noise of the bathroom fan in the toilet area, however this was not addressed. For the high price we paid we expect the suite to be in a much better condition. My husband and I were annoyed that the suite did not live up to the raffles in other countries we visited.

Best hotel in Makkah

Konumu ***et güzel mescid e yürüyüş mesafesinde kaliteli başarılı bir otel

The amazing hospitality and top-notch quality. It's located in prime location within front side of clock towers .It's definitely a top choice every time you visit Makkah. 10/10! 👏⭐️ Immaculate room, everything in its place." top-notch suites looks brand new everything kudos to their butler staff! house keeping staff need to improve alot World First class services Well-mannered, welcoming and professional staff, especially Mr Chakiri as he is the biggest asset for Raffels Makkah, who listened all my constructive feedback to improve further for best guest experience 👍 Big shout out to Mr. Ayyub Shaik the Restaurant Manager, is phenomenal, his service was 10/10.He is best & and suggests tasty items. He definitely made our trip even better as Ayub ensured our food was tip top. Definitely, I will come here again and again, and my strong recommendation to friends and family is to be here as one of the greatest palace to perform haj and umrah Note: they have free car parking ,sauna and jacuzzi, etc. facilities for guests, which I was not aware until my checkout. I recommend to inform guests by email before check in about guest privileges like other accor do the same

The dedication of the hotel's food and beverage team was a highlight of my Umrah trip. They were always available to assist with any request and ensured all my dietary needs were met. Their genuine hospitality made me feel welcome and well-cared for. This exceptional service was particularly evident during Iftar. While other hotels faced challenges, the Raffles team managed to maintain unbelievable standards of hospitality, making our Iftar experience truly unforgettable.

I highly recommend Raffles Makkah to anyone looking for top-notch accommodation in Makkah. It's a perfect example of luxury and cleanliness combined with excellent service. Make sure to visit and experience it for yourself! Warm regards, Amir

Amazing hotel,clean and safe enviroment and spacious rooms for family and hard working staff.cleaners are very fast and good.private prayer room in P13 and very fast lift service.AMAZING food from all over the world.The quality and guest experience manager chakiri with outstanding service