바가 있는 메카 호텔

Stay here for Umrah. The services is good, there is free shuttle bus every 30 minutes. And the distance from hotel to Masjidil Haram is only 10-15 minutes. Amenities in hotel is excellent. There is iron and hair dryer. And also the lift in lobby is many, so we cant have to wait for other guesses

Pullman Zamzam Makkah is an excellent choice for families performing Umrah. It offers a convenient location, luxurious accommodations, excellent amenities, and friendly service. What I adore the most os the convenient location, just steps away from the Grand Mosque of Al-Haram. This is the happiness money can buy. MasyaAlloh. *************

아주 좋은 호텔 .. 객실은 좋고 넓습니다. 카바 전망은 호텔에서 훌륭합니다. 아침 식사는 절대적으로 환상적이었습니다. 많은 옵션으로 잘 퍼졌습니다. 우리는 많은 관심을 받았고 특히 Ashraf 씨는 매우 도움이되었고 우리에게 여분의 마일을 주었고 우리 엄마를 위해 특별히 세부 사항조차도 우리를 돌 보았습니다. 그것은 당신이 환대라고 부르는 것입니다. 내 평가 *****. 아시라프 같은 사람들이 다른 속성과 이와 다른 것을 구별해 보도록 노력해야 합니다.

10시에 호텔에 도착했고 리셉션의 여성이 오므라를 가서 방을 얻기 위해 돌아 오라고 말했습니다. 나는 심하게 대접받은 금 페어 몬트 회원입니다. 우리는 2시 30 분에 돌아와서 방이 준비되지 않고 체크인 시간이 4PM라고 들었습니다. 그러나 도착 하루 전에 그들은 나에게 방이 준비되기를 원하는 시간을 물어 보라고 불렀습니다. 모든 고객 접수 원은 전혀 실용적이지 않은 다른 곳으로 나를 안내하고있었습니다. 12 시간 이상 깨어 있었고 하루가 끝날 때 각 사람은 나를 던지고있었습니다. 그리고 싸움을 한 후에 우리는 마침내 방을 얻었습니다. 방 중 하나가 곤충으로 가득 차 있고 다른 방은 이웃들로부터 시끄 럽습니다. 몇 번의 싸움 후에 리셉션에 전화를 걸어 두 방을 바꿨을 때 에스컬레이터를 15 분 이상 기다려야했습니다. 이 호텔에 대한 전반적인 경험은 정말 baaaaaad이며 누구에게도 추천하지 않습니다. 유일한 긍정적 인 점은 아무것도 가치가 없다는 것 외에는 하람에 몇 걸음 밖에 걸리지 않는다는 것입니다. 접수 원의 누군가와 이야기 할 때도 그들은 귀를 기울이지 않습니다. 내 경우 나는 금 회원 플러스 여행 고문 수준 6, 내가 정상적인 손님이라면 어떻게 될까요? 그들은 나의 날을 매우 힘들고 비참하게 만들었다.

It is my first time to have a short stay in this hotel. It was a very good experience from the start of my journey at the reception desk with Mr. “saif” and his warm welcome and continuous smile, through the wide, clean room with its new furniture and many facilities, the good service of the house keeper “Samy”, passing by the most decent, supportive, and helpful restaurant manager; Mr. “Taher”; and his professional team, and ending at the reception desk again with the warm “see you again” from Mr. Abd AlRahman. From my point of view, except for the fact that the hotel is far from “Haram”, it is one of the best hotels in Makkah.

Very personalized service by Mr Bunbun in Al Firdaous restaurants. What a wonderful warm friendly man who made sure we had excellent experience. Thanks God I always get hotel in Movenpick with facilities are very good and comfortable. We had an exceptional breakfast and lunch in Movenpick Restaurants. The staff in Restaurants friendly, good hospitality and most welcome. Well done to MOVENPICK MAKKAH TEAM.

We stayed at the Jumeirah for our Umrah trip. Our room was fantastic but we were so appalled by the dining service and quality of food. At breakfast, the service is terrible. The staff are unfriendly and unhelpful and the people behind the live food stations need to smile like the gentleman on the egg station. I asked 5 times for a karak chai from the start of entering the breakfast until the end; I was there for 1.5 hours and every single person I asked was unable to get me the karak. They kept ignoring and disappearing. In the end I had to remind the waiters how long I had been waiting only to be told it had run out. I was waiting for a very long time just to be told this! In the end someone did get me the karak but it was so hard to just ask for something so simple. Also every day at breakfast the tables are not set out with the cuttlery and napkins missing. Every time I ask someone for some cutlery as there isn’t any on the table and it doesn’t get replaced but again we are always ignored and have many times helped ourselves to cutlery from other tables or the station where staff store the cutlery. We got very tired of the service here and it definitely doesn’t live up to the standards of other 5 star hotels (except the hotel and room itself). The staff are very unhelpful and the kitchen staff are awful. Having come from a hospitality background, there needs to be more structure in your kitchen and managers need to stop prioritising specific tables. All guests should be treated the same. We came to the buffet dinner and we’re looking forward to a lovely meal however the food was absolutely awful quality. The lamb shoulder was so over cooked and dry. We have never tasted anything quite like it. I have attached a picture to show the quality. It was inedible. There were literally no staff at any of the service stations. We wanted some of the grilled meat and chicken and we had searched for someone to serve it to us and he took one handful of it and put it on our plates. That is not an adequate protein portion. The portion was enough to fit a tablespoon of meat. The options were so poor. Again, no table service and no napkins and cutlery. We had to keep asking for things that should have been there. We didn’t even have water bottles and the table next to us had 5 water bottles for 2 people. We were really looking forward to the dinner but it was the worst buffet we have been to for a five star hotel. Nothing was fresh and the dessert selection was terrible too. Definitely nothing 5 star about it. The pastry was old and stale and very sweet without any flavour. It’s such a shame at such a high price which does not reflect any quality at all. We were so disappointed with the stay. We were hoping to return later this year with our family but we will have to find another hotel as this is hotel is not at the standard to bring our family to. Your location, decor, room size are amazing but your customer service and quality of food really lets you down. It is such a shame as we were really looking forward to staying here again. Best, Umar Raza

We had a great stay in Adress Jabal Omar! We will be back soon, in sha Allah. The staff is very polite and helpful. Especially Roaa from the restaurant (standing at the reception). Such a sweet girl! They also think about people with special needs. Although there is a bus bringing you to the Haram, they also offer a taxi with a elevator for wheelchairs. There was a minus: we had a stay of 5 nights and 6 days, the breakfast was everyday for 90% the same. Which is a big no for a 5 star hotel.

We stayed for a week. Overall, it was a decent experience although ultimately overpriced during Umrah. The room was relatively small. We were able to add a third guest at a cost of 300 riyals per night which was reasonable but only a bunk bed was offered and it took the minimal space available. The bathroom sink was clogged during our entire stay despite repetitive requests made to the cleaning staff and on the Bonvoy Marriott app. The food experience is however terrible! Iftar at the restaurant is extremely overpriced for 250 riyals per person and unjustified for a food of poor quality and not tasty at that. The scheduling was also hectic. Iftar was only from 7 to 9 pm and Sohour from 1 to 3 am; meaning if one wanted to attend Taraweeh, they would not be able to eat by the time they came back from the Mosque and would have to wait until 1 am to sustain themselves, which is ridiculous. We were therefore eating at the coffeeshop reception which was offering a buffet for 100 riyals per person, which was still overpriced for what it was. Only a few items were offered and not replenished.

Fantastic location next to gate 79 and 74. Shopping centre in the basement. Full continental breakfast.