KKomal PanchalEverything was fine and good as per pricing.
Only need to train the staff at front desk who r not trained for hospitality industry.
Overall good experience with justified cost.
KK_AroraHotel reception service - 2 out of 5 , extremely slow and staff seems lost and unclear.
Hotel house keeping and room cleanliness - 2 out of 5 . Bedsheets were not clean , bathroom toiletries were not environmental friendly and clean.
Hotel restaurant service : 5 out of 5 . Too good. Staff was very efficient, responsive, fast. Food options were very good. Buffet service and options were excellent.
리리뷰어The property is excellent with the old world charm. Extremely good service with a special shout out to Ajay Kumar from housekeeping. Very prompt service from all staffs.
However a bit more upkeep is necessary to maintain the charm of this heritage property. We were in the Residency room. The bathroom needs a makeover, it is huge but a bit run down with tiles which are visibly very worn out. The cupboard in the room is wooden with handles in wooden blocks which shows good taste, but it is not very functional and size is small. Amenities need to be a bit more modern while keeping the heritage feel intact.
Overall a pleasant stay.
리리뷰어Excellent rooms, facilities and staff were extra friendly.
Food was amazing.
However they could do more to support the UPI system for foreigners and sort out the showers more
리리뷰어이 호텔의 직원들은 우리가 머무는 동안 매우 환영하고 도움이 되었습니다. 직원들은 친절했고 방은 편안했습니다. 직원들은 정중하고 도움이 되었습니다. 직원들은 체크인을 쉽게 했고 내 방은 아름다운 전망을 가지고 있었습니다. 리셉션 직원 특히 Miss Muskan은 우리의 체류를 특별하게 만들기 위해 나섰고 우리에게 도시락을 제공했습니다. 세심하고 친절하며 뛰어난 서비스에 대해 경영진과 직원들에게 감사드립니다.”
DDipayanDecent hotel for the price at which the rooms were offered. However, the following need to improve: (a) breakfast menu and service; (b) auto-door opening of rooms; and (c) in-room dining menu.
익익명 사용자It was really good experience with this hotel. Last week same in Lucknow i visited GINGER. but i will suggest you guys plz don’t go there coz that hotel is like Lodge. Very bad bed. Everything is ******** in GINGER.
But this week while returning from delhi to Darbhanga by road. I choose GOLDEN TULIP.AND I AM TEALLY VERY HAPPY. Infact ginger charged me 4500 per night.
And Ginger is lower is price. But amenities are awesome.
I recommend u all guys visit this hotel once.