NNataliaValeThe hotel is centrally located, a bit up to the hill. Clean room, comfortable bed and pillows. Good breakfast. Staff members, especially the young lady at reception, are friendly, polite and professional.
The reception front desk closes at 6 pm. If you checking in later, you have to contact the property well in advance.
Unfortunately,I didn't, and had to make around 40 calls on 3 different numbers provided.
They answered only after 50 minutes of waiting. This was really annoying, just because I was tired after the trip, hungry and desperately needed to use the toilet.( Sorry for the details).
After my calls answered, I got the access code and my keys. Easy.
The hotel is situated in the quiet area, unfortunately, some customers at the hotel made a big noise in the middle of the night:at 3 pm, loudly kicking in the neighbours door, trying to get in, for a very long 40 mins... I had to get out and prevent it,if they did not stop, I'll call the police.
I definitely had bad luck with this stay, it's not at all the hotel's fault, just my poor experience:(
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SSogolWe were very surprised upon arrival. Despite the hotel description suggesting a 24-hour reception, there was no 24/7 front desk at Hotel Elefant. We had to go to another hotel for check-in, check-out and even breakfast, which was not clearly disclosed in the listing. This was inconvenient and felt misleading.
Another issue was the Wi-Fi: there was no password or QR code available in the room, and because there was no reception on-site, we couldn’t get the details. As a result, we were unable to use the Wi-Fi during our stay.
In addition, some of the photos in the listing gave us the impression of a different view/setting. Once we arrived, it seemed that the actual hotel does not match some of the photos shown, which affected our expectations.
The location is good, but transparency is essential. Please clearly state the reception situation, where guests must go for check-in/out and breakfast, provide Wi-Fi details in the room, and ensure the photos accurately represent the property
리리뷰어Einfach wunderschön ein Traum großes Zimmer vom feinsten und ein wunderbares reichhaltiges Frühstück und sehr nettes Personal vom Frühstück bis zur Rezeption einfach nur zum Wohlfühlen und mehrmals etwas klein aber dennoch das Schwimmbad benutzt da kann man relaxen und es sich gut gehen lassen wir kommen garantiert wieder.
리리뷰어Es war wieder super, man kann das Auto auf dem großen Parkplatz parken für 50 Kronen pro Tag oder direkt beim Hotel kostet etwas mehr. Auto kann man stehen lassen zur Stadt fährt direkt ein Bus hin kostet nur 18 Kronen pro Person.
익익명 사용자Pupp Hotel 별관인 Quisisana에 방을 예약했습니다(본관이 아니고 길 건너편). 괜찮았지만 본관이 더 나을 것 같습니다. 나머지는 기대에 부응하세요. ****** 그다지 크지는 않습니다. 제가 갔을 때 룰렛 테이블은 하나뿐이었습니다. 테이블 수가 불분명합니다.
GGary0423호텔은 언덕 꼭대기에 위치하여 수하물을 가지고 여행하는 사람들에게 그리 편리하지 않습니다. 호텔 내에는 3개의 건물이 있으며 그 중 2개는 연결되어 있습니다. 2호관에는 실내 수영장, 사우나, 자쿠지가 있습니다.
내 방은 3번 건물에 있고 새로 개조된 것 같습니다. 나무 숲과 다음 성 건물이 보이는 싱글룸을 위한 넓은 공간. 화장실과 샤워실이 분리되어 있습니다. 바디 앤 헤어 샴푸는 1개만 제공됩니다. 그러나 방음이 그렇게 좋지 않아 밤에 둥지 방에서 말하고 웃는 소리가 선명하게 들릴 수 있습니다.
프론트 데스크 신사는 매우 친절하고 세심하며 서비스에 대해 높이 평가됩니다. 아침 식사는 평균이며 휴일에는 혼잡 할 수 있습니다.
리리뷰어Excellent. Hotel was in a great location, clean, staff was helpful and courteous. Room was spacious with balcony, which was very nice. Breakfast spread was also very nice (selection and amount). We were really impressed with the value of the stay here. We did opt to pay extra for the included dinner, which was well worth it. I would rate the dinner 3.5 to 4 out of 5.
This is a 160 year old hotel, so expect things to be dated. However the keep it in good shape so that adds to the charm. You will not be disappointed here. I only wish the shower was a bit bigger…other than that, I thought it was great!
익익명 사용자여기에 머무르는 것은 절대적으로 놀라운 경험이었습니다. 호텔은 다양한 레스토랑과 카페가 있는 관광 지역의 매우 중심에 위치하고 있습니다. 인테리어와 방은 충격적이었습니다. 체크인 및 체크 아웃이 불편한 경우 제한된 시간 슬롯이 있지만 낮에 도착하고 떠났으므로 문제가되지 않았습니다.
아침 식사도 매우 맛있었지만 서비스가 약간 일관되지 않았습니다(메뉴는 첫날에 제공되었지만 둘째 날에는 제공되지 않았고 선택이 제한적이었습니다).
전반적으로, 우리는 매우 좋은 시간을 보냈고 다시 여기에 머물고 싶습니다.
HHLIU도착 후 호텔에 연락해 비밀번호를 받으셔야 합니다. 직원이 메시지에 신속하게 응답해 드립니다.
호텔에 들어갈 수 있는 엘리베이터가 있는데 방의 위치상 엘리베이터를 타고 반 계단을 내려가야 합니다. 짐을 들고 가는 분들에게는 불편하지만 다행히 계단은 반 계단만 가면 됩니다. 방은 잘 갖추어져 있고 따뜻한 느낌이 듭니다.
호텔은 역 근처에 위치하고 있으며 온천 복도까지 약 15분 정도 걸어가실 수 있습니다.