칼레라 호텔 예약

'A short stay for of 2 days was booked with Triip.com for one adult and 2 children under 10, to join us who were booked in a day earlier for three days. Our three day booking was direct with the hotel, half board. The hotel is marked 'adults recommended' and they sure discourage children, by seeking to charge per occupancy rather than simply on a cost per room. The Trip site quite fairly offered the room at the rate for two adults, with children under 12 free, so this is what was paid. Half board was added but at the rate for two adults, which would be greater than the actual hotel rate for one adult and two children, but I was happy to have reserved restaurant secured. Things got messy at check in, the hotel insisting that the room was occupied by three 'persons' as they put it and should therefore be 50% extra, though the room was the same type as the twin we had for two adults. The Hotel also insisted that only breakfast was provided, and tried to argue that the B2B rate from the third party (Trip) was insufficient. I politely pointed out that the discounts provided to third party agents was no concern of the customer, and referred to my booking voucher which clearly stated I had booked a twin room, into which was going 1 adult, two very small children, and that breakfast and dinner was paid for, with the rate for 1 adult being greater than twice the local charge for a child. They were impossible to deal with, and I left the reception angry and upset. I contacted the Trip representative and by that evening it was sorted. Full marks to Trip, zero to the hotel. As for our stay, the hotel is excellent, but with room to improve. Dinner in the Buffet only commences at 8.00, resulting in quite the bunfight if the restaurant is busy. It was on that Thursday, a national holiday, and it was impossible to order wine and beverages after we seated, with a single service person taking orders. We ate our food dry, and finally placed an order for wine and water while eating dessert, some 40 minutes after seating. The same bottleneck occurred the next morning at breakfast, with the four snail paced Nespresso machines totally incapable of dealing with the coffee demands. Worse, all 4 machines overheated and went into 'service mode'. Worse again, these obviously unsuitable barista machines were the only source of hot water for Tea or infusions, but with no seperate hot water dispenser faucet. You had to stand for almost 2 minutes while the machine slowly dispensed through the coffee outlet, a single mug of hot water, to the frustration of the queue behind. This needs sorting, it took ages to get a breakfast beverage every morning, and on the second day I had to return 4 floors to my room and fill my cup from the in room Nespresso maker. I'd advise to bring a travel kettle with you. Otherwise, a fine hotel, but the restaurant problems and discriminatory pricing for children are an issue, so not a hotel for children.'

'El servicio del hotel es inigualable, el mejor desayuno ect ect . Tiene un piscina que pueden ingresar siempre ! Pero luego un spa que para los niños el uso es limitado. Mi único consejo es que solucionen el wifi que anda muy mal ! Y hoy día es vital ya que hay gente que trabaja a distancia'

'Отель понравился, вкусная свежая еда в ресторане. Не очень понравилась сама Калелья.'

'Muy buena atención del personal, buena piscina e instalaciones correctas. Quizás la cama un poco dura para mi gusto. La variedad y calidad de la comida del buffet muy buena también'

'우리는 하루 밖에 없었지만 침대가 우리가 아파트에서 가장 좋아하는 것이었다고 말할 수 있을 만큼 크고 매우 편안했습니다. 주방과 마찬가지로 일부 아파트가 이 두 가지를 아주 잘 갖추는 것은 매우 어렵습니다. 두 번째로 욕실이 딸린 욕실이 가장 마음에 들었던 점은 시간이 부족하거나 시간이 없어서 즐길 수 없다는 즐거움입니다. 좋은 욕실은 긴장을 풀고 고통을 겪는 아주 좋은 방법입니다. 수영장은 휴식을 취할 수있는 많은 햄이있는 매우 좋습니다. 수영장 지역에는 나사가있는 거대한 자쿠지가 있습니다. 호텔은 매우 편안하고 매우 편안합니다.'

'환상적입니다. 놓을 실패가 있다면 엘리베이터가 없다는 것을 반복했습니다. 매우 깨끗하고 매우 쾌적한 리셉션'

'Была в конце мая. Хороший отель.Очень приятный персонал. Доброжелательное отношение. Было много испанских пенсионеров, которые ездили на экскурсии. Очень вкусный и разнообразный завтрак. Процветания!'

'My pillows stank of sweat I had to use a T-shirt as a case. Couldn’t get the safe to work, couldn’t get the phone to work. The pool was very cold, could have been heated. Positives, food was great, amenities for families is good. Nice pool bar which provided drinks and food. Also nice play area near the bar. receptionists could have been a bit more friendlier'