칼레라 중심에 자리한 칵투스 호텔 칵투스 플라야에 머무실 경우 걸어서 6분이면 Calella 비치, 13분이면 달마우 공원에 가실 수 있습니다. 이 럭셔리 호텔에서 로카 그로사까지는 3km 떨어져 있으며, 5.3km 거리에는 피네다 데 마르 비치도 있습니다.
2 개 야외 수영장에 몸을 담그고 쉬거나 사우나 및 피트니스 센터 등의 다른 레크리에이션 시설을 즐기셔도 좋습니다. 이 지중해 양식 호텔에는 이 밖에도 무료 무선 인터넷, TV(공용 구역) 및 투어/티켓 안내도 마련되어 있습니다.
이 호텔에 있는 Restaurante buffet에서 맛있는 식사를 즐겨보세요. 또는 편하게 객실에서 24시간 룸서비스를 이용하실 수도 있습니다. 바/라운지 또는 2 개의 풀사이드 바에서는 시원한 음료를 마시며 느긋한 시간을 보내실 수 있어요. 아침 식사(뷔페)를 매일 08:00 ~ 10:00에 유료로 이용하실 수 있습니다.
대표적인 편의 시설과 서비스로는 드라이클리닝/세탁 서비스, 24시간 운영되는 프런트 데스크, 다국어 구사 가능 직원 등이 있습니다. 별도 요금으로 왕복 공항 셔틀을 이용하실 수 있습니다.
201개의 각각 다른 스타일의 인테리어에는 냉장고 및 미니바 등이 갖추어져 있어 편하게 머무실 수 있습니다. 무료 무선 인터넷을 이용하실 수 있으며 위성 채널 프로그램 시청이 가능한 플라스마 TV가 구비되어 있어 지루하지 않게 시간을 보내실 수 있습니다. 욕실에는 레인폴 샤워기 및 무료 세면용품 등을 갖춘 샤워 시설이 마련되어 있습니다. 편의 시설/서비스로는 전화 외에 금고 및 암막 커튼도 있습니다.
'A short stay for of 2 days was booked with Triip.com for one adult and 2 children under 10, to join us who were booked in a day earlier for three days. Our three day booking was direct with the hotel, half board. The hotel is marked 'adults recommended' and they sure discourage children, by seeking to charge per occupancy rather than simply on a cost per room. The Trip site quite fairly offered the room at the rate for two adults, with children under 12 free, so this is what was paid. Half board was added but at the rate for two adults, which would be greater than the actual hotel rate for one adult and two children, but I was happy to have reserved restaurant secured.
Things got messy at check in, the hotel insisting that the room was occupied by three 'persons' as they put it and should therefore be 50% extra, though the room was the same type as the twin we had for two adults. The Hotel also insisted that only breakfast was provided, and tried to argue that the B2B rate from the third party (Trip) was insufficient. I politely pointed out that the discounts provided to third party agents was no concern of the customer, and referred to my booking voucher which clearly stated I had booked a twin room, into which was going 1 adult, two very small children, and that breakfast and dinner was paid for, with the rate for 1 adult being greater than twice the local charge for a child. They were impossible to deal with, and I left the reception angry and upset. I contacted the Trip representative and by that evening it was sorted. Full marks to Trip, zero to the hotel.
As for our stay, the hotel is excellent, but with room to improve. Dinner in the Buffet only commences at 8.00, resulting in quite the bunfight if the restaurant is busy. It was on that Thursday, a national holiday, and it was impossible to order wine and beverages after we seated, with a single service person taking orders. We ate our food dry, and finally placed an order for wine and water while eating dessert, some 40 minutes after seating. The same bottleneck occurred the next morning at breakfast, with the four snail paced Nespresso machines totally incapable of dealing with the coffee demands. Worse, all 4 machines overheated and went into 'service mode'. Worse again, these obviously unsuitable barista machines were the only source of hot water for Tea or infusions, but with no seperate hot water dispenser faucet. You had to stand for almost 2 minutes while the machine slowly dispensed through the coffee outlet, a single mug of hot water, to the frustration of the queue behind. This needs sorting, it took ages to get a breakfast beverage every morning, and on the second day I had to return 4 floors to my room and fill my cup from the in room Nespresso maker. I'd advise to bring a travel kettle with you.
Otherwise, a fine hotel, but the restaurant problems and discriminatory pricing for children are an issue, so not a hotel for children.'