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'Most beautiful hotel I’ve ever stayed in! Room was large, clean and had character. Breakfast was delicious with fresh pastries, cakes and delicious coffee. Pool and garden were a lovely place to spend the afternoon. Hotel staff helped us call a taxi from the train station to get to the hotel.'

'포도밭에 방이 있는 석조 집은 매우 유럽적이고 목가적이지만 가구는 장식용일 뿐 사용하기에 아름답지는 않습니다. 시설은 비교적 간단합니다. 집 전체에 의자가 하나 뿐이고 뜨거운 물이나 컵은 없습니다. 안내 데스크에 문의하고 슬리퍼를 가져와야합니다. 리셉션 호텔은 9시부터 7시까지 운영하는데, 이는 승객들에게 매우 불편하고 거의 사고를 일으킬 뻔했습니다. 욕실은 매우 작고 개인 물품, 옷, 수건 등을 놓을 곳이 없습니다. 전체적으로 편안한 숙박은 아니었고 가격이 너무 비싸서 아깝지 않았습니다.'

'Villa Tortorelli is a charming mix between a bed-and-breakfast and a hotel. My experience here was mostly positive, and while there were a few minor issues, I could tell that the staff genuinely does their best to run the villa as smoothly as possible. Check-in & First Impressions The first thing to note is that the villa is designed to work with automated check-in processes, which is great for most travelers. However, it could be better explained to future guests to avoid any confusion. Not everyone will have a working phone or data plan when they arrive in Italy, and it’s important for the villa to have a backup plan in case guests are unable to connect. One simple suggestion would be to provide Wi-Fi access at the entrance of the villa and share the network name and password with guests before their arrival. This would make it easier for everyone to access the automated system without any issues. Room & Comfort I stayed in the Deluxe Suite, located on the first floor of a three-story villa, right next to the breakfast room. At first, I was concerned about noise, but the thick, heavy door completely blocked any sounds from the breakfast area. I never heard a thing in the morning. The room has blackout curtains that provide great privacy and darkness, which I really appreciated. The bathroom was newly renovated with luxury finishes, including stone walls that give it a high-end feel. The room was clean, and the daily housekeeping service kept everything spotless, with fresh towels replaced daily. One of the standout features of Villa Tortorelli is Karen, the person in charge of breakfast service and housekeeping. She is incredibly attentive and hardworking. She ensures that guests are well taken care of, and the breakfast is always well-prepared and served hot. Honestly, if they lose Karen, the villa would lose two stars in reviews. She is one of their greatest assets. Breakfast Experience The breakfast service was excellent. The food is prepared fresh every morning, and Karen makes sure there is always a variety of hot and cold options available. The breakfast room is cozy and inviting, with plenty of choices to start your day off right. The Villa’s Atmosphere & Location The villa is peaceful and surrounded by greenery, making it a relaxing place to stay. It’s also within walking distance of all the major tourist attractions in Florence, which makes it very convenient for exploring the city. One Minor Issue The only negative point during my stay was that the room felt quite cold when I first arrived. However, I reached out to the WhatsApp help service, and the heating system was adjusted quickly. Within a short time, the room felt much warmer and more comfortable. Final Thoughts Overall, Villa Tortorelli is a great option for those looking for a peaceful, well-located stay in Florence. The automated check-in system could use some improvement to avoid any potential issues for guests without a data plan, but aside from that, the rooms are clean and comfortable, the breakfast is excellent, and the staff is very attentive. Would I stay here again? Yes, especially for Karen’s service and the peaceful villa atmosphere!'

'臨時定的酒店，絕對的全五星，非常適合帶娃自駕出行的朋友。去佛羅倫薩的景點，可以停在ztl外的停車場。前台小妹妹非常Nice，熱情且專業，把我們送回房間，告訴我們一切入住細節。早餐區域非常安靜，泳池深得小朋友的喜歡……山下路口有個很不錯的餐廳，總之一切都很美好，非常感謝這裏的工作人員。'