바(Bar)가 있는 라스테레나스 호텔 예약

최고. 장소의 아름다움, 호텔의 우아함, 음식의 품질 및 직원의 절대적인 부드러움. 이 호텔에 도착하면 천국 코너를 찾은 것 같습니다. 바다 전망과 함께 집에서 만든 제품으로 아침 식사. 깨끗하고 잘 꾸며진 객실. 비명을 지르며 요리 한 생선 접시가있는 종이에 대한 메뉴. 호텔 어부가 낚시 한 물고기 ... 그 dire.Complimenti 소유자에게 양질의 휴가를 보내 주셔서 감사합니다.

Hope to visit and stay again!

Generally ok and I did extend my trip a couple of days. The food was good and the entertainment team were great. The front desk however are a bit full of themselves. When I arrived at 14h30 they told me the room would be ready by 15h15. When I went back at 15h30 they said 16h30… it was because they were still painting it! When I went in the room I lent against the wall and got covered in paint. I contacted the front desk who seemed very inconvenienced by the issue and said ‘I suppose you will want to change room’. Well yes… did they offer to help me clean off the paint, move my luggage to the new room, bring the new keys to me? No No No - had to do it all myself. So service recovery skills there non existent. They also messed up the new keys when I extended the stay so I had to go back. There is a club area on the beach but it is so badly signposted that people would drift in there and sit down and then get into a fight (literally) with the club guests. The signage needs to be made a lot clearer. I don’t really want to listen to that on my vacation and I expect people who go in there by accident want to be humiliated either. But I did like the hotel and particularly the beach was great for swimming.