바가 있는 해밀턴 호텔

Business travel can take you to many different places. This time, I ended up in Hamilton, Ontario, Canada. Check-in was easy and respectful. The team member was polite and helpful. My room was clean and had a slight scent of bleach. Given current health conditions running rampant, it was a reassuring. Housekeeping needs to fine tune their process to ensure all surfaces are cleaned well. The club room was disappointing. The offerings were paltry. The hotel restaurant offerings were good. The serving sizes were ample. The service at dinner was disappointing. The service at breakfast was very comforting. Overall, a good stay.

We were staying at the hotel for 1 night while visiting our sons in Hamilton. Check in was an unfriendly, bordering on rude experience. It definitely seemed as I was interrupting the desk clerk from scrolling on her phone. My husband and I were in separate cars & I arrived about 10 minutes before him. He had booked the room with a government of Canada rate, & because he (& his ID ) weren’t there yet, my daughters & I couldn’t check in. She was quite abrupt, just turned away, jumped on the counter & went back to scrolling on her phone. When my husband arrived, the other desk clerk was free, so we approached her. Again, she demanded his government ID to prove he was an employee. Now, I don’t know if this woman has been living under a rock for the last 3 years, but as he works from home, he does not have an ID badge. The government does not issue business cards either. He showed her emails, clearly addressed to his government work email address (only way you would have a .gc.ca email is if you’re a government employee, but that really seemed to stump her. She said “I don’t know all the government departments”. No one was asking her to! Anyway, in the end she “made an exception” & also “an exception” to allow the rate for both of our booked rooms, as she said only 1 room is allowed at the government rate…someone needs to tell that to the Marriot booking agent who booked the 2 rooms! I also know that a maximum 2 rooms are allowed. Not once through this exchange were either of us rude or demanding, but the clerk was miserable for no apparent reason. The hotel was good enough for the 1 night, though the location was not great. I’m sure there are better, more welcoming hotels in the area that I will be staying at the next time I’m in the area.

방은 괜찮습니다. 설명할 수 없는 추가 요금입니다. 잘못 받아야 합니다. 고객 서비스는 4일 동안 연락을 취하지 않았습니다. 간단한 일, 왜 그렇게 복잡합니까?

A fabulous hotel. So much fun!! All the rooms are named after something Italian; I stayed in the Pavarotti room with a hot tub. Bliss!!

나는 꽤 여행했고 호텔에서 많은 밤을 보냈습니다. 종종 방이 좋아 보일 것입니다. 그러나 방 디자인에 결함이 있거나 가구가 불편하거나 부속품에 싸게되었습니다. 여기가 아닙니다. 디자인과 세부 사항이 자리를 잡고있었습니다. 일부 예. TV는 좋은 그림과 다양한 스테이션과 모든 인기있는 인터넷 채널로 컸습니다. 책상은 훌륭한 작업 공간과 모든 우발적 인 공간을 제공하는 넓은 공간이었습니다. 침대는 매우 편안했고 4 개의 좋은 베개가있었습니다. 에어컨이 잘 작동했고 너무 크게 들리지 않았습니다. 욕실은 전형적인 크기 였지만 완벽하게 설계되었습니다. 2 개의 머리로 샤워를하십시오 (하나는 가로 폭포였습니다). 카운터 표면은 2 인용 세면 도구를 위해 충분히 컸습니다. 올바른 장소에 수건을위한 갈고리와 매달린 바가있었습니다. 방과 전체 재산은 매우 깨끗했습니다. 직원들은 친절하고 도움이되었습니다. 결국, 이것은 내가 머물렀던 가장 멋진 호텔이 아니었고 모든 것이 완벽했습니다.