2025 최신 호텔 리뷰: 휴 호텔 앤 리조트 보라카이 후기・검증된 호텔 리뷰 및 생생한 투숙객 평점

헤어드라이어가 팬 소음만 심각하게 나고 바람은 안나왔으며, 에어컨은 소음이 공사장 보다 심한 수준, 엔지니어가 왔으나 팬 소리가 원래 그렇다는 말뿐 프론트에서는 방 변경해주지않았으며 룸 컨디션도 최악이고 샤워실에는 거미가 있음. 진짜 최악 중의 최악 같은 비용으로 헤난 계열 작은방 이용 가능한데 왜 이런 선택을했는지 나 자신이 너무 한심해지는 경험을 하게되었다고 생각함. 에어컨 소음은 잠자는게 어려울 정도라 동영상 촬영해두었는데 리뷰에는 사진만 올릴 수 있어서 못올림. 유튜브, 네이버 블로그 리뷰 등 믿지 마세요ㅠㅠ 이게 진짜 리뷰입니다.

직원들은 넘 친절했고 룸컨디션도 좋았어요 조식도 먹을 만했고요 전반적으로 좋았어요

호텔 예약후 분명히 메일로 높은층으로 달라고 부탁하고 답장도 왔는데 막상 가보니 209호 주네요! 그런데 205호부터 210호는 창문도 못 열어요~ 창문열면 화분키우는 뒷마당하고 연결되어 있어서 밖에서 다보여요~ 시설은 그냥저냥 깔끔한데 저녁 디너는 차라리 해난리조트가서 사드세요~ 100페소 더 비싸도 먹을껏도 많아요~

위치좋고 깨끗합니다. 아침 조식이 살짝 아쉽네요

가성비도 좋고 침대도 좋고 다 좋았어요

위치 시설좋아요

거의 모든 것에 가깝습니다. 음식은 괜찮습니다. 침대가 너무 편안합니다. 직원들은 친절하고 항상 이용 가능합니다. 방에 스마트 TV가 있으면 괜찮을 것입니다! 우리 가족은 호텔에 머무르는 것을 즐겼습니다. 다음에 다시 올 것입니다. 😉👍🏼 감사합니다 😊

My stay at your hotel from July 26-28, 2025, was unfortunately marred by significant inconsistencies in your front desk service regarding early check-in. Upon my arrival around 10:00 AM, I requested an early check-in (standard check-in time is 3:00 PM) from a staff member identified as a "Team Head." She assured me that I would be contacted via the number provided on my check-in form as soon as a room became available. I waited in the pool area, expecting to be notified. At 11:30 AM, I returned to the reception. As the "Team Head" was assisting other guests, I approached another staff member to inquire about my assigned room. After I provided my first name, she briefly checked her computer and stated the room was still being prepared by housekeeping. When I pressed for the specific room number and provided my full name, she then identified it as Room 509. This indicated that she had not accurately checked the room's status during her initial inquiry, which was my first concern regarding misinformation. I then proceeded to the gym until 12:30 PM. At approximately 12:45 PM, while I went up the 5th floor, I encountered a housekeeping staff member and asked if Room 509 was available. To my surprise, the housekeeper confirmed that it was. This contradicted the earlier information from the front desk and suggested the room had been ready for some time. My friend and I returned to the lobby around 2:55 PM after lunch. A new shift of reception staff was present. When I asked if my room was available, the new staff member confirmed it was. I then inquired why I hadn't received a message, to which she responded that housekeeping had "just" finished. This directly conflicted with what the housekeeping staff had told me earlier. I explained to her that I knew Room 509 had been available since 12:45 PM and that I had been promised notification, which was never received. The staff member then asked who had promised me to be notified (at which point I realized the "Team Head" from the morning wore a distinct uniform). She then stated there were additional fees for early check-in requests. This was particularly frustrating, as this crucial information was never disclosed to me during my two prior inquiries that morning. In summary, my experience highlighted two critical issues: * Misleading Information: Guests should receive accurate information regarding room availability and early check-in policies. Fabricating stories or providing incorrect updates is unacceptable. * Lack of Professionalism from Leadership: The conduct of the "Team Head," particularly the lack of transparency regarding early check-in fees and the failure to follow through on the promise of notification, falls short of expected customer service standards for a reputable hotel. I also requested the complete names of the staff involved during check-in and again when I was going to my room, but this information was never provided to me during my two-day stay. FYI, airconditioning unit malfunctioning from 3-5pm. Please see photo below.

Hue Hotel Boracay에서 놀라운 숙박을했습니다! 장소는 매우 세련되고 깨끗하며 멋진 실내 수영장과 멋진 분위기가 있습니다. 해변과 D'Mall까지 도보로 불과 몇 분 거리에 완벽한 위치에 있습니다. 직원들은 정말 친절하고 도움이 되었으며 객실은 재미있고 다채로운 장식으로 편안했습니다. 확실히 차갑고 편리함이 잘 혼합되어 있습니다. 완전히 다시 여기에 머물 것입니다!

방은 넓고 깨끗하며 침대는 편안합니다. 좋은 위치. 그들이 아침 식사 메뉴를 개선하기를 바랍니다.