피트니스 시설 시설을 갖춘 인도네시아 리아우 호텔

The whole stay was great except when I call for to book for massage service at 5pm which was told as “Baik Bu”. Nonetheless, upon arrive at the spa centre, just to find 2 employee was having a nap. And I was ask to wait. Later on, one of the girl mentioned the slot already full and have to wait for another slot at 7pm. Not delivering the promise is one thing but no remedies is another. No service recovery was made in the end.

Great Location Beside the mall and easy to find restaurant

To be honest, with the facilities given, I felt that the hotel was pricey. Yet, the geographic location (in Sumatra) might make this hotel have less competitors. I honestly feel do not have as many options to stay like when I was in Java Island. I was mind with the design of the bathroom as there was this thick glass window separating the bedroom and the bathroom. When I was about to shower, I had to pull the white-thick vinyl curtain down. I just didn't feel that I had enough 'privacy' when I was showering as I had a roomate with me. Why did they design that way? LOL I didn't dare to glance at the glass window when my roomate was showering. I hope she did the same... The good thing about the hotel was the breakfast. The coffee was also great!

한 푼 한 푼 다 가치가 있어요!!! 🤩 깨끗하고 편안하며, 아침 식사는 매우 다양합니다. 호텔은 또한 규칙을 매우 엄격하게 준수합니다. 다시 페칸바루에 간다면 또 여기서 스테이케이션 할 거예요 🥰

지금까지 방 청소 시간이 오후임에도 불구하고 서비스는 꽤 좋고, 시설도 좋고 완벽하며, 가장 중요하게는 미니바가 있어 음료나 음식을 차갑게 보관할 수 있습니다. 조식이 포함되지 않은 객실을 예약했기 때문에 음식은 먹어보지 못했습니다. 금연실은 흡연을 하지 않는 방문객을 위한 공간이기도 합니다. 비행기가 이륙하는 모습을 볼 수 있어 전망이 너무 좋습니다. 최대한 빨리 다시 머물 예정입니다.

그래도 최고의 서비스와 시설을 자랑합니다. 어제 묵었던 것은 주말에 묵는 손님들이 너무 많고 연회장에서 비공개 행사가 있어서 조금 불쾌한 경험이었습니다. 밤 03시 30분, 복도에서 여러 사람이 문을 두드리며 이야기를 나누는 소리가 들려 쉬고 있던 다른 손님들의 편안함을 방해했습니다.

One of the usual hotel I stayed during business trip at Dumai. This is newest hotel in Zuri Group. Is a three star hotel however is good enough for me. Breakfast is Indonesia style.

Everything is okay except for the aircond. Not cold at all. ask the hotel to come check for it, no action taken. only at night time after few time asking to check then the technician came over to check. yes. just check only. after that still nothing. everything is great. but because of that A/C, experience was abrupt a bit. from 10/10, goes down to 7/10. yes just because of aircond. I stay at the most expensive room. but service for that was total out. for new guest, make sure you be strict with the hotel. if no action taken within 1hr, u may consider change another room or hotel.

Keren Rekomended Mau ulang Nqgih Bersih Keren Keren Keren Gaassskeeeun

The exterior and lobby of the hotel were quite rundown, with the lobby sofas appearing old and dirty. Check-in was supposed to start at 2 pm, but we only received our room around 3:30 pm after a long wait. Although the hotel offered refreshments during this time, it was still inconvenient. On a positive note, the room itself was impressive, resembling a 5-star accommodation, although the bathroom’s cleanliness was only average, particularly the walls, which needed better attention. Breakfast was decent but not exceptional and the place was quite humid. The staff, however, provided excellent hospitality, being very polite and friendly.