작성일: 2024년 6월 23일
Mathew
호텔은 매우 친절하고 도움이되는 직원과 함께 훌륭하고 잘 유지되었습니다 (체육관 제외).
수영장 라운지 호텔을 찾고 있다면이 호텔에는 작은 수영장이 하나 있기 때문에 도보로 20 분 이내에 더 나은 옵션이 있습니다.
체육관은 모든 곳에서 웨이트로 잘 유지되지 않았으며 장비 자체는 더 나을 수 있습니다.
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1박당 요금 최저가:EUR99
작성일: 2025년 6월 9일
리뷰어
We had a very bad experience during check in. Despite explaining that we were very tired & hungry (as it's already almost 8 in the evening), and we just need to check in immediately & have dinner; the staff at the reception denied our confirmed & paid reservation at trip.com. The staff knew that we were very tired, and we even offered to guarantee reservation with our credit card (just so we get the room & can have dinner); but he insisted to keep us waiting until he can get the response from trip.com.
After waiting for so long, he said that still no responses from trip.com and he just asked us to wait forever. I got really upset after a long argument with him; and i have to strongly argue with him to give us room & we paid with our credit card for a new reservation. WE NEED A ROOM! I showed him the amount I paid for the Seaview Room charged in USD. (I just realised the next day that he charged me the wrong amount instead of calculating it to USD amount with the correct convertion). So i was charged a wrong amount as I was too tired to check how much he charged me.
After a long argument & waiting, he finally gave me the room key; and said sorry for the waiting. They said that they will upgrade the room as an apologies. Just when we were in the room, I found out that they DID NOT upgrade the room. That's exactly the room I booked at trip.com; just I had to pay again with my credit card with a much higher rate! I was to tired to argue with the staff, so I no longer care after calling them saying they didn't upgrade us! This staff didn't even try to change the room; after we said this is not an upgrade. We PAID for this room category at trip.com.
Nobody apologies for these so many mistakes from the staffs or management. When we checked out, the manager asked me how was our stay? He was not even aware that WE HAD ISSUES that they denied our paid & confirmed booking!
Trip.com finally settled this issue with the hotel, and the hotel returned our overpaid credit card charged. Trip.com apologies a few times, they made many efforts to call us a few times. But the hotel & the management acting as if nothing happened! Is this really how a 5 stars hotel service? Luxury what? They treated us like a homeless person begging for room! So UNACCEPTABLE!
I have never experienced staying in a 5 stars hotel with such a BAD service like this! This is the worst in our history of travel! This place must keep their act together! Learn hospitality BETTER! Overall, we were very disappointed, & this place is far from Luxury Collection, it's a CHEAP collection!
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1박당 요금 최저가:EUR330
작성일: 2023년 11월 24일
МаринаККК
Останавливались на одну ночь. Хороший пляжный отель. Туристов мало, наверное из-за близости Израиля. Свой алкоголь проносить нельзя, у них есть в отеле. Для сравнения - бутылка игристого вина в магазине стоит 12-15 динар, в отеле - 60! Пейте под забором отеля). Договориться можно пронести, но только если у них что-то возьмете. А так -всё хорошо). Завтрак хороший, большой выбор. На ужин ходили за территорию отеля.
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1박당 요금 최저가:EUR314
작성일: 2024년 10월 8일
Amir Jabado
매우 편리하고 전용 해변이 있으며 Ayla에 대한 액세스가 포함되어 있습니다. 체크인부터 체크 아웃까지 서비스는 훌륭했습니다.
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1박당 요금 최저가:EUR219
작성일: 2024년 11월 28일
리뷰어
This hotel under major renovation, the room is outdated, not clean for sure, I checked in and I was super tired after 12 hours of flight all the sudden falling asleep right away when I wake up to use the bathroom I find out it’s full of urine and the shower full of see sand, I called the room service at 3 morning and I asked them to clean it especially I wasn’t able to use the bathroom, I had to clean it my self, since they ignored me, the breakfast was great has a lot of different selection, over all I give it 4out of 10 I can’t believe it has the intercontinental franchise.
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1박당 요금 최저가:EUR187
작성일: 2026년 2월 10일
Aya Reghif
Excellent hôtel. Service incroyable. Personnel au top du top. J'y ai fais de la plongée ça c'est super bien passé avec Abdul et le restaurant est également très bon.
Merci aussi à Ahmed pour son aide !
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1박당 요금 최저가:EUR126
작성일: 2025년 9월 21일
ВиталийА
Роскошный отель! Свежий ремонт и обстановка! Запах отеля - восторг! Потрясающее качество постельного белья и есть выбор подушек. Классный пляж с белым песком, но вода освежающая. Потрясающие завтраки и ужины в ресторане. Тирамиссу лучше , чем на родине десерта:) была ситуация когда понадобился градусник, а на помощь подошел медик отеля, провел короткий осмотр. Благодарим за заботу!
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1박당 요금 최저가:EUR244
작성일: 2025년 5월 2일
김재원
1 킹베드가 있는 룸은 모두 지하에 위치하고 있음. 뷰가 없고 빛도 없다. 벌레가 많고 청소가 되어 있지 않았다. 저녁에는 모기가 너무 많아서 잠을 잘 수 없었음. 직원은 더 좋은 등급으로 추천을 해주었으나 기존 방의 2배 가격을 지불해야 한다고 함. 업그레이드 룸은 2베드룸과 2개의 방이 있어 커플 여행객에겐 너무 커서 별로다.
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1박당 요금 최저가:EUR208
작성일: 2025년 6월 11일
Alzayad
من أجمل وأفضل المنتجعات من حيث الاستقبال والانشطه والفعاليات والنظافه والاهتمام بالنزلاء وكذلك الطعم ممتاز جدا اشكر كل العاملين في المنتجع على حسن تعاملهم
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1박당 요금 최저가:EUR224
작성일: 2025년 9월 2일
리뷰어
الفندق حلو ومرتب وكتير محترمين الموظفين
بس صراحة اول ما دخلت الشراشف والسرير كان عليهم شعر
والبانيو بالحمام مش نضيف عليه رواسب
حكينا معهم طلعوا فورا نظفوا كلشي
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1박당 요금 최저가:EUR128