I didn't know what to expect when I booked this establishment. It looked OK though I thought I might find it a bit further from the main Paihia town than I liked, but it turned out that I really enjoyed the walk to and from the town. We've booked ourselves in the cruise to Hole in the Rock the next day and talking to the helpful staff, we booked the spa followed by dinner at The Glass House on that day and we really enjoyed our day. The massage and facial was really relaxing, and the dinner was superb. On top of that, I love the room we had which was just by the pool. We are able to enjoy the hot tub which was really relaxing too. Everything was just fantastic. Overall the hotel was just a joy to stay in and I was glad I booked 3 nights.
Beautiful place with very sweet staff, however the water was non-potable. Yes, you read that right— not sure how that justifies $300/night or if that’s even legal. The porterhouse steak was unbelievably tough for the price so we passed on the $30 breakfast as we figured they probably didn’t learn how to cook overnight. Beautiful room and setting, although the giant soaking tub could not be used (the water again). Won’t return.
Everything was excellent,the service was great specially the young lady serving us in the restaurant,the manager was very friendly,,the room and place is very clean and tidy.I definitely recommend the place 🥰🥰🥰
I had a lovely lady at the front desk when I checked in. Professional & polite even with my late evening check-in. Room was great - clean tidy & well presented! I enjoy my status at The Sands, thank you!
Very nice place to stay at. Very clean and close to beach.
Very friendly staff right through from restaurant to front office and front desk .
Made us feel welcomed