I didn't know what to expect when I booked this establishment. It looked OK though I thought I might find it a bit further from the main Paihia town than I liked, but it turned out that I really enjoyed the walk to and from the town. We've booked ourselves in the cruise to Hole in the Rock the next day and talking to the helpful staff, we booked the spa followed by dinner at The Glass House on that day and we really enjoyed our day. The massage and facial was really relaxing, and the dinner was superb. On top of that, I love the room we had which was just by the pool. We are able to enjoy the hot tub which was really relaxing too. Everything was just fantastic. Overall the hotel was just a joy to stay in and I was glad I booked 3 nights.
I had a lovely lady at the front desk when I checked in. Professional & polite even with my late evening check-in. Room was great - clean tidy & well presented! I enjoy my status at The Sands, thank you!
Very nice place to stay at. Very clean and close to beach.
Very friendly staff right through from restaurant to front office and front desk .
Made us feel welcomed
Nice environment. Clean unit. Comfortable. Minor complaint would be that the lighting was a little dim and could have done with coffee plunger in room. Did not eat at hotel restaurant.
Good place to stay.
나는 그것이 많은 것을 알고 있다고 생각하지만 이곳의 풍경은 여전히 나를 충격에 빠뜨리고 세계에서 가장 아름다운 풍경 중 하나로 간주되어야합니다. 집사 서비스는 세심한주의를 기울이고 음식은 중국인의 식욕과 일치하지 않으며 모든 측면이 국내 금 다이아몬드 플래티넘 다이아몬드 호텔보다 낫습니다.
기대 이상
리뷰 26개
9.6/10
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8.9/10
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리리뷰어Excellent services of the Kingsgate Asian night duty manager. He is doing an extra mile that we all appreciate. Please keep doing the good thing.
LLee YoongI didn't know what to expect when I booked this establishment. It looked OK though I thought I might find it a bit further from the main Paihia town than I liked, but it turned out that I really enjoyed the walk to and from the town. We've booked ourselves in the cruise to Hole in the Rock the next day and talking to the helpful staff, we booked the spa followed by dinner at The Glass House on that day and we really enjoyed our day. The massage and facial was really relaxing, and the dinner was superb. On top of that, I love the room we had which was just by the pool. We are able to enjoy the hot tub which was really relaxing too. Everything was just fantastic. Overall the hotel was just a joy to stay in and I was glad I booked 3 nights.
리리뷰어Beautiful place with very sweet staff, however the water was non-potable. Yes, you read that right— not sure how that justifies $300/night or if that’s even legal. The porterhouse steak was unbelievably tough for the price so we passed on the $30 breakfast as we figured they probably didn’t learn how to cook overnight. Beautiful room and setting, although the giant soaking tub could not be used (the water again). Won’t return.
리리뷰어Nice environment. Clean unit. Comfortable. Minor complaint would be that the lighting was a little dim and could have done with coffee plunger in room. Did not eat at hotel restaurant.
Good place to stay.
--JJ-I had a lovely lady at the front desk when I checked in. Professional & polite even with my late evening check-in. Room was great - clean tidy & well presented! I enjoy my status at The Sands, thank you!
BbonnevilleHi there,
I wasn’t very happy with my stay as the beds were stained.
Also the toilet was filthy and the shower head was broken.
Was wanting a refund as we ended up leaving early