스파 시설을 갖춘 필리핀 이스턴 비사야 호텔

We enjoyed our stay as always but we would like to complain about one worker who was asked to check on our refrigerator ..he said came in our room 303 and spoke no words ..just look at me and my Wife as if we looked crazy..even as we offered thanks for help he just walked out..my Wife and I could not help but feel low because of his look and treatment. We did not see his name but we will remember he wears glasses .. Thanks .. Thomas Ward

The room was small, compared to the original booking that I had reserved. They cannot find my booking reservations so they had to put me in 1 of the rooms available. I booked for a Deluxe Suite, and they said they can’t locate my booking. So they had to transfer me to a smaller room, which is quite a downgrade to what I had paid. No compensations provided. Anyway, the room was still fine, but cleanliness is not at its best. They didnt really do much effort to clear signs of previous visitor. See photo below. Overall experience, average.

올인원 에어컨 빼고는 다 괜찮네요. 호텔이 길어서 그럴지도 모르겠습니다. 첫날밤에는 방에 있는 에어컨 소리가 너무 시끄러웠는데, 둘째날 밤에 방을 바꾸고 나니 훨씬 좋아졌습니다. 프론트 데스크는 꽤 좋았습니다.

Location is very good. Love the bed and pillows, very comfortable. The water pressure in the shower wasn't good. Breakfast was good.