Location: Infront of a street. Can easily get a taxi. Walking distance down the street to reach a supermarket, laundry and food shops. Part city view and part mountain view in front of my business suite room, best view at night with all the bustling city lights next to the silent mountains. Near Botanical Gardens park where I go for a daily walk.
Cleanliness: My room was cleaned and tidied up well on my request on alternate days. The toilet at the ground floor next to the restaurant needs constant cleaning and drying up. My frequent visitors find the floor mini - flooded few times.
Service: Best service so far was from the amazing lovely room cleaners who were always smiling and quite courteous as they work tirelessly. The hotel's Elements Restaurant staff were also hardworking and respectful. The proficient chefs and sous chefs cooked relentlessly without pressure to deliver yummy food on the table! I ate way too much delicious Filipino food! The front desk staff needs to be a bit more approachable by smiling a little more as they are the first main contact of clients. Also I reckon management staff responsible in receiving communication via emails from clients need to be more pro-active by replying or acknowledging receipt of emails.
Facilities: I enjoyed using the treadmill at the hotel gym. They have the equipment that you can find in a basic gym which is wonderful albeit one of the 2 treadmills was out of order. The hotel restaurant is mostly busy and cramped. They have delicious buffets for breakfast, lunch, merienda/snack and dinner and are not too expensive. Hence a huge crowd from outside the hotel also flock this restaurant. There is a small pool next to the restaurant but way too closed to the dining tables where patrons are eating.
My other suggestion for hotel management is to ensure that the electric power points are safe. All the power points in my room were eliciting a mini-spark every time I plug in to charge my laptop, mobile phones and electric gadgets including the room's bedside lamps, lounge lamp, kitchen kettle. Beware to foreign hotel guests not to flush used toilet tissues as it can block the toilet bowl which happened on the second day of my one-month stay. Yes, chuck it into the bin next to it instead. The room lounge's sofas are already worn-out and scratchy; covering it with throw blankets would be much comfortable and cleaner-looking.
Overall I enjoyed my stay and will potentially return in a year's time.
전반적인 서비스는 정말 훌륭했습니다. 직원들은 저희가 머무는 동안 최선을 다해 세심하게 돌봐주셨습니다. 제가 요청한 모든 사항은 신속하고 세심하게 처리되어 정말 감사했습니다. 특히 어머니 생신을 축하해 주신 깜짝 선물은 저희 가족에게 더욱 특별한 경험을 선사해 준 세심한 배려였습니다.
유일한 단점은 어머니를 위해 배정된 테라피스트였습니다. 안타깝게도 어머니께서 마사지를 받는 동안 휴대폰을 자주 사용하셔서 서비스의 질이 떨어졌습니다. 이 사소한 문제를 제외하면 나머지는 모두 기대 이상이었고, 전반적으로 즐거운 시간을 보냈습니다.
We recently stayed at this hotel, and overall, it was a good experience. The hotel itself is clean and well-maintained, with friendly and helpful staff who made our stay pleasant.
The room was also clean and comfortable, especially the bathroom it was spotless, with no signs of prior use or any foul smells. However, the lack of an exhaust fan meant that any odors stayed trapped inside. Additionally, the room had no windows that could be opened for fresh air circulation. While there was an air conditioner, it still felt like the air wasn’t circulating well.
Breakfast was just okay nothing special. The selection was quite limited, so you’re left with only what’s available. Compared to Elizabeth Hotel, which is more affordable and offers a more appetizing breakfast buffet with a wider variety, this was a bit of a letdown.
As for amenities, the hotel offers a jacuzzi and a heated pool, which is great in theory. However, their location in the middle of a restaurant makes it awkward to use since you’ll likely have an audience while swimming.
We also tried the Japanese restaurant on the mezzanine level. The food was good and affordable, but the sashimi was cut too thick about an inch which made it difficult to eat.
Despite these minor inconveniences, I highly recommend this hotel for its exceptional cleanliness. If cleanliness is a top priority for you, this hotel is a great choice!
Plaza Lodge에서의 숙박을 다시 즐겼습니다. 작년에도 연례 휴양을 위해 여기에 머물렀습니다. 로비, 카페, 객실, 조식 뷔페, 가성비 좋은 셔틀 서비스를 포함한 서비스는 전반적으로 괜찮습니다.
하지만 욕실 구역(객실 611)은 바닥에 물이 고여 있어 바닥에 물이 고여 있어 잠재적인 위험과 사고 원인이 되므로 수리해야 합니다. 관리자는 바로 수리해야 합니다.
감사합니다.
무료 아침 식사와 함께 2 박 동안 여기에 머물렀고 맛있는 아침 식사를 제공하며 직원들은 친절하고 수용 적입니다.
바기오에 아주 일찍 도착했는데 오후 늦게 체크인 할 수 있어서 접수원에게 일찍 체크인 할 수 있는지 물어보려고 했습니다. 호텔은 내가 도착하기 전날 밤에 풀 하우스가되어 이른 체크인이 적합하지 않았지만 체크인 시간을 기다리는 동안 시내를 돌아 다니는 동안 힘들지 않도록 소지품을 맡길 수 있다고 제안했습니다.
베드룸 슬리퍼를 제외하고 세면도구와 수건이 제공됩니다. 이는 매우 약간의 문제로 간주됩니다.
전반적으로 즐거운 숙박이었습니다! 👌🏻