the location is really good.. the cleaning is also the same.. make sure your room has a window 🪟. I didn't notice this detail.. but the beds are flexible.. there is no toilet bowl or broom for the toilet and shampoo was scarce..
Can’t fault a thing, really lovely place to stay with little ones. They really looked after us with special touches, including a stunning play area and bedtime milk and cookies
The lobby was lovely and beautiful. The room and washroom was small in comparison to money paid. Though app mentioned that spa had extra charge but even sauna was chargeable which was not mentioned in the app.
The staff here are exceptional, and nothing is too much for them. They are super friendly and willing to help at every opportunity.
The room was bright and spacious and had everything needed for our short stay as a couple with our furry friend in tow.
The hotel is showing signs of needing some TLC in areas but overall it was nice and comfortable and great at the price point.
At 1st parking appeared to be a pain but after liaising with the awesome staff we were given a permit to park on the street. Bonus!
Overall, I would recommend this hotel and say 4-4.5 out of 5 was a good score.
The room is well equipped, the spa quite a treat after a long day of travelling. Staff is friendly and helpful in general. My room got a power outage prabably due to a tripped circuit. The hotel sent help quickly, and offered to change my room to next door, after a few failed tries of restarting the power. The stay was a bit more eventful than normal but satisfactory all in all.
We are really like this hotel and the staff so friendly. The room is clean and everything good. We happy stayed and will be back once again.
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리뷰 119개
8.9/10
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9.0/10
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MMd ShahbazThe lobby was lovely and beautiful. The room and washroom was small in comparison to money paid. Though app mentioned that spa had extra charge but even sauna was chargeable which was not mentioned in the app.
리리뷰어Breakfast at the weekend doesn't start until 8.00am. We were playing a Pickleball Tournament on their Acrylic tennis courts and needed to digest our food before running around! The hot items weren't all out which was irritating. Bacon, sausages and eggs were missing. As soon as the eggs arrived they were gone because everyone was queuing. If it says breakfast starts at 8.00, then it should all be available on time! Pools are great, (one specifically for children and one for adults. Sporting facility was excellent. Free parking for hotel guests.
Bedroom was very clean and had everything one needed. No air con, but fan in cupboard. Magnifying mirror, iron & board, hairdryer.
I had to stay at the hotel to continue playing my tournament, but wanted to have a last swim to ease my muscles before driving home in a terrible heatwave. They said check out had been at 11.00am and I would have to pay £10! I thought that was rather steep so declined. There was hardly anyone in the pool and a small kind gesture after paying for 2 nights would have lifted my spirits and given a better impression. The pool was also only open from 8.00am. Far too late if people want a swim before breakfast.
Dogs seem to be allowed at the hotel in the bedrooms. 4 yapping dogs in one room is a bit much. Awful for the cleaners and I put the TV on to mask the noise!
Drinks and food quite expensive. Great Indian in the village!
It was great though being able to stay at the actual venue for the tournament. Cheaper through Trip com than the Tournament offer rate!
리리뷰어The room is well equipped, the spa quite a treat after a long day of travelling. Staff is friendly and helpful in general. My room got a power outage prabably due to a tripped circuit. The hotel sent help quickly, and offered to change my room to next door, after a few failed tries of restarting the power. The stay was a bit more eventful than normal but satisfactory all in all.
리리뷰어The hotel was lovely for a pre-cruise stay.
I was upgraded to an executive room, which had a lovely balcony and lots of room.
The Reception and Concierge staff were fantastic, as the hotel was full and very busy.
Would recommend this hotel.
리리뷰어A repeat visit to Norton Park Spa Hotel. I really enjoy the peaceful location with beautiful grounds where you can walk through woodland or sit on a swing gazing out at the lake.
The spa is perfectly acceptable - no idea why some have left bad reviews. Great sauna and steam room, plus real ice pile and strong, cold (or hot) shower available close to these two facilities which is great extra. Pool is big enough to swim laps (not just a token effort) and there are couple of heated, tiled loungers pool side too. I treated myself to a treatment of back massage and full body exfoliation with oil application, which was absolutely wonderful. Relaxation room after the treatment was welcome touch. I have used spas across the world at top hotels and this was up there with the best.
Restaurant is really high quality, certainly above my expectations of British hotel catering. The breakfast buffet has everything you could require - although it is self-service on the tea/coffee which I'd rather have served to table - plus you can order extras for free, like poached eggs and porridge, which are then cooked to order. There are also some pay-for extras if required. Dinner was even more fantastic - have eaten there four times in two stays and cannot fault.
리리뷰어우리는 결혼식을 위해 1 박만 머물 렀지 만 와우 장소. 모든 편의 시설이 현장에 있는 것 같았습니다. 토요일 밤 늦게에도 불구하고 직원들은 매우 도움이 되는 환영을 받았고 실제로 비가 왔음에도 불구하고 우리를 생태 족류로 보여주었습니다.
생식물은 훌륭하고 기본적이지만 단서는 이름에 있습니다. 포함 된 우리 아침 식사는 절대적으로 훌륭하게 잘 표현되었으며 잘 요리되었으며 다시 채워졌습니다. 모든 직원은 이보다 더 도움이 될 수 없었습니다.
다시 체크 아웃하는 것은 즐거운 경험이었고 우리가 그 지역에 다시 있다면 주저하지 않고 머물거나 방문 할 것입니다.
리리뷰어The staff here are exceptional, and nothing is too much for them. They are super friendly and willing to help at every opportunity.
The room was bright and spacious and had everything needed for our short stay as a couple with our furry friend in tow.
The hotel is showing signs of needing some TLC in areas but overall it was nice and comfortable and great at the price point.
At 1st parking appeared to be a pain but after liaising with the awesome staff we were given a permit to park on the street. Bonus!
Overall, I would recommend this hotel and say 4-4.5 out of 5 was a good score.