수영장 시설을 갖춘 미국 노스캐롤라이나 호텔

We booked a suite that was supposed to have a Jacuzzi. After checkout it wasn't listed in the details but too late to cancel. I requested our room to be upgraded and never received a response or acknowledgement and of course we got stuck without one. Couldn't figure out where the pool was or even if they had one but supposedly they should have one. Water in the bath tub constantly dripped and we couldn't get it to shut off. We reported it immediately to the front desk as soon as we entered the room but we suffered 3 days with the nonstop sound of dripping running water because they had no one who could do maintenance. Our room was positioned directly over the lobby and across from the elevator and the soundproofing was almost non-existent. We heard everything. Dogs barking, neighbors arguing, doors closing, every trip of the elevator and every movement of the lobby doors. It was hard to get any sleep. And then the TV was quite old a 20” screen stuck at the ceiling with lots of noise / static across the picture. Hubby wanted to watch the FIFA games but the pic quality was so bad you couldn't even tell where the ball was. The wifi was only accessible on one side of the room and when you had access it was only 0.41mbs. It was clean if you ignore the dog hairs on the sofa and chairs etc. Breakfast was so-so. Nothing was made fresh it was all prepackaged stuff, and it was hot only if you microwaved it. So the stay was ”alright” but we feel like we were overcharged considering all of the issues above. We took a vacay last year to Hot Springs spent the same amount of money per night and that hotel was pure luxury compared to this it was so clean, uptodate, hot fresh breakfast, big tv screen, cook stove, large refrigerator, even had some dishes stocked and a dishwasher in the room. You don't go on vacay for the room but at the very least you should be comfortable enough to relax during your stay especially at the rate they charge.

우리는 오후 2시 30 분경에 도착했고 우리 방에 도착하여 LYFT를 주문하고 오후 5시에 예정된 회의에 가야했습니다. 데스크 직원은 체크인 시간이 4시라고 말했지만 방이 청소되고 점유 준비가되었는지 확인하기 위해 ck를 할 것입니다. 그는 하나가 준비되었는지 확인하고 우리가 그 방으로 갈 수 있도록 허용했습니다. 우리는 청소 직원과 데스크 직원에게 감사했습니다. 모든 호텔 직원은 친절하고 정중했습니다. 데스크 직원은 심지어 내 전화에 Lyft 앱을 설정하는 데 도움을주었습니다. 조식 뷔페는 정말 훌륭하고 광범위했습니다. 와플을 요리하기 위해 항상 줄이 있었고 백업과 느린 움직임을 일으켰습니다. 아마도 더 많은 와플 다리미를 사용할 수 있습니다. 근처 Panera Bread에서 음식을 주문하고 싶었지만 데스크 직원이 전화를 걸어 온라인을 올려다보고 문을 닫았습니다. 그녀는 내가 Panera Bread 앱을 통해 주문하면 셔틀을 운전하는 사람이 음식을 데리러 조금 더 떨어진 다른 Panera Bread로 데려다 줄 수 있다고 제안했습니다. 나는 그녀의 제안을 받아들였고, 운전자에게 간식을 사서 그녀에게 팁을 주었다. 나는 멋진 오후 식사를 할 수 있었다. 침대는 매우 편안했습니다. 나는 욕실을 밤새 사용할 수 있도록 빛을 들어오는 ”흐린” 유리가 있는 욕실 문을 좋아합니다. 나는 목욕 비누 등의 벽 용기에 붙어있는 사용을 좋아합니다. 부분적으로 사용하고 던져진 작은 용기의 사용을 확실히 줄입니다. 멀리. 우리가 제안하는 중요한 것 중 하나는 Arrow Street의 거리 표지판이 훨씬 더 크다는 것입니다. 현지인이 아니라 우리에게 낯설고 교통량이 많고 Arrow Street 표지판이 보기가 매우 어렵습니다. 그렇지 않으면 우리는이 호텔에 머무르는 것이 매우 행복했습니다.

위치가 매우 좋으며 Meadowmont에서 도보 거리에 있으며 한쪽은 숲 쪽의 빠른 도로이며 특수 보행/승마 차선이 있으며 연못과 잔디 언덕으로 길을 건너는 탐색 및 암거가 있습니다. , 그 뒤에 갈 사무실 건물입니다. Harris Teeter 슈퍼마켓, Quickley 찻집, 피자 가게 등이 편리한 Meadowmont의 비즈니스 센터로 가는 길이 있습니다. 객실과 서비스는 보통입니다.

Staff was excellent helped us with anything we needed and never felt as if we were “bothering” them

Clean and professional staff

The bathroom definitely wasn't clean. The toilet was really small and it ropped back and forth the original room that we were in or that they gave us. We were told after we had gone to eat and came back that the toilet wasn't working but that side of the building is really the quietest. Being that this was the second time we would have been staying there. The side they put us on at 1:00 in the morning had people fighting beating up on his wife or a girlfriend. Whatever it was and doors slamming cars getting slammed with their doors up until about 1:30 closer 2:00. If you should stay at this facility I would recommend that you stay on the even side the numbers not the odd number side which is closer to the gas station. Other than that I would say the staff is very friendly. Just be a reminder of who you used to schedule your stay that they actually pay for the room and not have you standing there for 20 minutes. Wondering what happened to your room and you're having to call who you scheduled your stay through

Very disappointed, cleanliness was lacking, black mildew was in the shower, charged 2x for valet, $250 incidental never returned, will not come back

Hotel was good value however front desk lady lacking in real. Customer service. Took phone off hook for hours at 11pm