더블트리 바이 힐튼 롤리 미드타운 Nc

Great stays I recommended

Mehhhhhhhhhnot good I don’t recommend

This was a pretty great property, I just had one complaint about their evening front desk employee (Candis) she was dismissive, disinterested, and frankly, rude. One evening I came down to the desk to ask about a drinking fountain on the property to fill my water bottle (I had already looked in the gym) and got a "shrug" and a "nope" and barely anything else. My check-in experience with her wasn't much better. I work in customer service and I am in hotels all over the country every week. I didn't get a smile or anything helpful out of this employee and it doesn't match with the IHG brand

Our stay was great. Check-in was smooth, got our warm cookies on arrival. It was quiet, the room was very clean, house keeping did a great job every day. I would stay here again.

Everyone, from the front desk to the Breakfast buffet area were very courteous and helpful. Would definitely stay there again.

The room looked exactly like the picture online. We were able to check in early. Loved the cookies.

We liked the accessibility of the location. I found some hairs in the floor when I arrived and it was a bit noisy but as expected, as it’s by Capital Blvd. I also didn’t like how they have listed on here that you can check out by noon but expected to have checked out by 11 am. Overall, I would definitely stay here again.

First off I put in for the Crabtree location and when I paid for my hotel it gave me this location. Secondly my first night ****** I had no heat nor no air working in my room. So I spent most of my day waiting on maintenance to figure out what was wrong

Our housekeeper was phenomenal! Her name started with a “M” The cleanliness of the property was impressive, especially the gym! However, the restaurant evening menu was disappointing.(but the staff was very nice!) Their options were decent for a small chain hotel but hardly nothing was available. They had maybe 2 items available out the entire menu. So, we decided to skip breakfast for it may have been just as disappointing. But I could be wrong. Front desk didn’t have any restaurant suggestions, but they were inviting and always very pleasant. My check in process was expeditiously done which was appreciated after a long flight. 0verall our stay was great. I hope you all enjoyed the King Cake!🎭