수영장 시설을 갖춘 미국 루이지애나 호텔

The hotel itself is fine and the location is excellent, but we had several awful service experiences. First, the king bed room we booked was not available when we check in, so they put us in a double bed room and said they would move us the next day. Then when we went to the front desk to move to our new room, the person at the front desk was not friendly and was taking so long to handle our situation. We were worried we would be late for our tour, so we asked if we could leave and they could move our luggage to the new room. She said no, we can't change rooms until we are ready to move the luggage ourselves, and that our luggage would stay in the old room. When we came back later that day, they moved us to our new room but our luggage was not in our old room or the new room! We were so worried they lost our luggage. Finally they figured out that they moved our luggage to a 3rd room, and they tried to blame us for it. All of these interactions took a long time because the front desk was so slow and the line was long. After all that trouble, they only gave us a meager $25 credit as an apology. Lastly, we accidentally left a small pouch of personal items in our first room and when we told them about this, they made no effort to try and find it. When we checked out, we also left a souvenir we had bought in the room accidentally. We tried calling the hotel to see if they could find the missing item and ship it to us. We waited on hold for a long time before the front desk transferred us to the wrong place, the automated reservations agent. So frustrating! It is clear the staff there do not communicate between shifts or departments and just don't care about treating their guests well. Simple things like contacting the lost and found about a missing item should not be this difficult. The only good staff interactions we had were with the interns who were there on a training program. Also the wifi is not free. How are big hotels like this getting away with charging for wifi in 2025? Tl;dr: staff are not helpful at all, their communication is awful. Wifi not free

방에 들어갔을 때, 거부할 수없는 소변 냄새가 공기를 향하게했습니다. 나는 소스를 찾고 침대에 올라서는 동안 그것을 발견했다. 그것은 매트리스였습니다!!!!! 사과와 함께 다른 방에 우리를 배치하도록 요청합니다. 다른 방에서는 소변 냄새가 덜났습니다. 그러나, 나는 담요를 들어 올리고 2 더러운 것을 알아 차렸다. 나는 누가 알고 있었기 때문에 거기에 있었던 양말을 의미한다!!!!! 이것은 시트가 청소되지 않았다는 것을 의미했다! ! ! 우리는 떠나야했다! ! ! 이것은 비상 여행이었고 우리는 다시는 여기에 가지 않을 것입니다 !!!

Ubicación, instalaciones, limpieza y servicio, excelentes.

체크인은 쉬웠고 직원들은 친절했습니다. 호텔은 공항에서 차로 단 5 분 거리에 있습니다. 그들은 매시간 공항을 오가는 셔틀을 운행합니다. 셔틀 시간을 이용하려면 예약 후 전화 또는 이메일을 보내야합니다.

The Wi-Fi is poor that me and my friends cannot connect the network during our first night. In general, the price is relatively cheap comparing to other hotels in New Orleans and you may consider choosing this hotel if you are a budgeted traveler.

We recently had the pleasure of staying at Hôtel Peter and Paul in New Orleans and overall, it was a delightful experience. The interior of the hotel exudes a captivating charm, blending historic architecture with modern comfort seamlessly. The attention to detail in the design adds a unique touch to the ambiance. The service at Hôtel Peter and Paul was exceptional, with a staff that was attentive and friendly. They went above and beyond to ensure a comfortable and enjoyable stay. Whether it was providing local recommendations or promptly addressing any concerns, the staff's dedication to guest satisfaction was evident. While the overall experience was positive, I did encounter a minor hiccup with the housekeeping service. It wasn't as thorough as I would have expected, and some details were overlooked. However, this didn't overshadow the other positive aspects of the stay. In conclusion, Hôtel Peter and Paul offers a charming and unique retreat in the heart of New Orleans. The impressive interior and outstanding service make it a memorable choice for those seeking a distinctive and comfortable stay in this vibrant city.

Room was clean, spacious. Reception was quick but did not inform us that daily housekeeping would NOT be done. The hotel had a pool area but we were not informed that there was a charge for it. We had a lap next to the bed that was not working. An evening maintenance person had to replace the whole fixture, the way it was mounted he was not able to secure the new fixture completely and he said the day maintenance crew would take care of it. Never got done even though we told the front desk about the situation. We had a drawer on the dresser that insisted on opening itself about four inches. The night maintenance man attempted to fix it but was unable to accomplish it, so he said he would leave a note for the day maintenance crew to attend to it. Never happened. Hair dryer had some sticky stuff all over the handle. Many of the retail areas were not open Tuesday and Wednesday. Their weekend. Just happened to be the days we were there. ****** was large enough with plenty of machines. There is an event center but nothing was scheduled. There were no nightly entertainment as in other ******s.

It's right there at the corner of Bourbon and Canal Streets, and you can't beat that location. The place is a bit old but very clean and their breakfast is great. And there is a great ice cream place beside the hotel and restaurants all around.

다른건 다 좋은데 주차비가 비쌌어요. 그러나 이것은 이 호텔의 문제는 아니지만 도시 전체에 주차비가 비쌉니다. 호텔 위치가 좋으며 프랑스어를 사용하는 지역까지 도보로 10분 거리입니다.