수영장 시설을 갖춘 영국 웨스트미들랜즈 호텔

Stayed for a couple nights. Good parking, useful location and friendly staff. The rooms have very thin walls, and is rather loud. They host functions sometimes downstairs which on floor 2 is still very much audible. Would recommend if it's a good price.

좋은 호텔, 여기에 두 번 머물렀고 위에서 아래로 깨끗하고 내 방에서 멋진 전망, 다시 예약 할 것입니다

The hotel, restaurant, and bar are all excellent. Very clean and with helpful staff. The only downside was the gym and pool area, which was very grubby. It seems very outdated and the pool needs to be scrubbed

Came a long way to stay for couple of days for a wedding. Big reunion w some friends from around the globe. Pros: Hotel is at the great location. Lots of food option at Touchwood Mall opposite the hotel. Hotel food are quite reasonable too. Staffs at the lounge & breakfast are Fantastic. They are friendly and helpful. Rooms are spacious and bed are comfy. Cons: Reception should be better. We were attended by Josh during check in and he is not friendly and helpful when few enquiry asked. A friend of mine (a couple) was assigned to a room which AC wasn’t working. And when asked for a room changed, he said its not available. He mentioned that it was an ongoing problem and offered them a fan instead. How is that possible they are still selling a dysfunctional room to a guest when they know its an issue! But if they want an upgrade, they can but they have to pay £13!! I think its bizarre! My friends was stucked to the same room till the end of her stay w a FAN! Overall I am happy with the stay but i need to rant about the room assignment. Its common sense.

My room was in the lovely manor house building. Ideally located, peaceful garden to relax. On my list when next travelling this way!

We watched a Liverpool match while eating dinner. Brilliant! Breakfast was amaizing. The kids enjoyed the golf 💯

I have stayed at this hotel many times and always enjoy my stay. Great facilities nice pool and spa which hardly any Birmingham hotels have. the bar is also really nice. Breakfast at the Hyatt is always a treat 😄 However some areas of the hotel do seem to be getting a bit tired and need an update considering the room cost.

Overall good, the room looks a bit dated and the AC was not working so had a warm evening. The shower took about 5 mins to work but overall good for the money.

I had a lovely weekend , kind staff and very helpful especial the staff who was at reception on the 22rd of feb 2025 was so helpful thank you again.The breakfast was nice, enjoyed my stay.

Very smooth checkin and comfortable beds made for a very pleasant stay near the city centre and within walking distance of attractions.