영국 슈롭셔 소재 반려동물 동반가능 호텔

Where to begin with this one? Firstly i requested to cancel as i was coming down with COVID like symptoms. Ramada Telford seem to not mind that though, so that request was denied (no offer of another stay, or partial refund, nothing). Felt better day of, and decided to travel. On check-in (nor on the website, photo attached) i wasn't told anything about the pool being out of service. Turns out it was. No offer of a full or partial refund. Nothing. Luckily, Trip have stepped in with a good will gesture. Spoke to some people (named below) by email afterwards and basically told ”nothing they can do” and ”it's trip's fault” that the website didn't reflect that their pool had been out of action since DECEMBER. Awful customer service, facilities not available. AVOID AVOID AVOID! Specifically bad service via email: Lis Frost & Richard Bowen

The hotel was good, and both the receptionist were so helpful and had a good sense of humour. They were always ready to help., The only downside was we missed on goring in the pool as the Ph levels were high on the day we wanted to use. The breakfast was fresh and very good too

우리는 리뷰를 읽고 그것이 활기찬 술집 위에 있다는 것을 알았고 우리가 체크인했을 때 소음이 있었지만 Steve와 Louis는 오후 11 시경까지 소음 수준을 낮추기 위해 최선을 다할 것이라고 알려주었고 그렇게했습니다. 술집과 레스토랑은 사랑스러워 보이지만 이전 계획과 예약이 있었기 때문에 이번에는 시도하지 않았습니다. 다음에 시도하는 데 관심이 있습니다. 방은 사랑스럽고 기이하고 역사적이며 욕실은 넓고 깨끗했습니다. 우리는 확실히 추천 할 것이고 (큰 소음이있을 수 있지만 나중에 죽어 우리에게 완벽했습니다) 우리는 확실히 다시 머물 것입니다! 절대적으로 훌륭한 서비스!

I only booked for one night to break our journey to North Wales from London, so my expectations were not that high, I just wanted a bed for the night. The location was within walking distance from Shrewsbury station, down a small alley off the main shopping street. I didn't realise it would get quite noisy, and there was actually a band playing in the pub the night of our stay - our room was directly above it! So we went to bed late! For some this could've been a disaster, but saw the funny side and at least the band were playing songs I liked, and I travelled with ear plugs so did manage to get to sleep. The room was well equipped, comfortable & clean besides this. I had booked breakfast but due to not realising what time it would start from and having to be on an early train, actually couldn't stay for it. To compensate the lady who checked us in kindly offered to make us lunch instead, so we had some sandwiches, nuts, crisps and snacks from the bar to take with us, which I appreciated, as I was travelling with my young son.

This hotel was located just off the motorway, and fairly easy to find. Upon arrival/check in we were informed of our room number and given our key card, however no information was provided. ie (check out times, breakfast times, any of the bar/restaurant details, pool/fitness centre details. We had to go back and forth to reception through out to get the information we needed. Fortunately the staff were friendly and welcoming which made easy to approach them. Room was nice, bit cramped even for a king privilege room. Not much space to walk, too many unnecessary chairs. Room and bathroom was clean. Mini fridge was nicely stocked up with water and soft drinks for free. TV in the room was a smart tv, allowed us to watch Netflix via screen mirroring which was excellent. Bed was comfortable with multiple pillow options. Sockets and USB charging points on both sides of the room, great for charging multiple devices. Full length mirror and cupboard space to hang up clothes. Nice gown and slippers presented neatly on the bed. We did visit the pool facilities on multiple occasions during our stay. It was just a medium size. With a separate jacuzzi and steam room and sauna. Pool water was nice temperature, slightly warm which felt really nice. Lighting in the pool area was poor, quite dimly lit. Lockers in changing area needs a padlock, as we didn’t know we didn’t take out. Some chairs are available on the pool side which we were able to put out things. Dining room was nicely laid out with ample space to move around. Breakfast had multiple options including vegetarian options available on request. Staff were friendly and helpful. Overall a pleasant stay. Would recommend it.

Awful nights sleep! People talking really loud outside reception early hours of the morning, weren’t told to be quiet at all by staff. Fire alarm went off firstly at 2:38am! No staff to be seen in evacuation point, other guests also wondering what’s going on. Fire door wedged open with fire extinguisher. Alarm went off for a second time; no reassurance from staff. Could smell paint fumes very strongly. Told this morning when complained to reception that the workers were decorating through the night and the fumes and dust set the alarms off.

Excellent hotel clean tidy and just amazing.All staff were professional and so helpful would definitely recommend 👌

Spent first night in noisy room with less than satisfactory plumbing. We were upgraded to a minimise for night 2 - excellent customer.er service. A great historic building that was lacking soul as bar was closed.

전반적으로 평균입니다. 더 나은 옵션이 있다면 확실히 시도할 것이지만 확실히 이 작은 마을에는 선택의 폭이 많지 않습니다....