라이언 키 호텔 & 스파(Lion Quays Resort)

We stayed Friday night.The room was fine- very clean. Had a lovely meal in the Indian restaurant- the staff were very friendly and the food was great. Nice cocktail in the Waterside afterwards. Reception staff were helpful and polite- particularly the night staff. Breakfast was plentiful- coffee machine was playing up. Only complaint would be of other guests not waiting to be seated and complaining of lack of croissants!!! We enjoyed our stay and would not hesitate to book again.

Excellent hotel food top draw

I have stopped at Lion Quays once before. Both occasions were before hospital appointments at the. RJAH orthopedic hospital which is an 8 minute drive so perfect for friends or family. The hotel is great and is great value with free use of the pool and spa.

Staff were super polite, friendly and helpful! The room wasn’t the best however, TV worked but the only thing that worked on it was the radio… you could hear every door slam, conversation and foot steps around you and the complimentary water in the room was sparkling water. The pool was nice but it was cold, the spa was amazing but we found out we wasn’t actually allowed to be in there which was a massive disappointment… overall the hotel is okay but I don’t think we’ll be coming back. Wasn’t worth the money.

Although it's in a beautiful area of the UK, I was pretty disappointed with the hotel, the pumps for shower gel and shampoo in the bathroom didn't work, and there was no conditioner or body lotion (yes first world problems but it purports to be a luxurious hotel). The food in the restaurant was good, although the presentation and service left a lot to be desired, the WiFi was albeit non existent in the bar area for our meeting , which we had to postpone to the next day (3 hours in a Costa coffee shop 10 mins away purely for a reliable connection). However, the absolute outstanding feature were the gym and spa facilities....amazing!

Lack of staff on bar and restaurant waiting ages for service especially near Christmas. Rooms very thin walls and noisy.

Party going on in the room upstairs until 3am. My ribeye steak was more like a cheap flat iron, nowhere near the £32 i paid for it and then i had no electric in the morning. Not the first time i stayed but not sure if I'll be going back.

Filthy lobby, tiny bathroom, grubby balcony, cold shower, spa facilities, hot tub only working in one corner. Very disappointing. Won’t be staying or recommending to anyone.

Generally good experience just a couple of issues. Lack of bar staff in the main bar when functions are on in other rooms. Being cashless meant my relatives had problems as the hotel is cashless. They wont stay again.