서비스는 비정상적입니다. 가방 보관을 위해 4파운드를 지불해야 한다는 사실에 놀랐습니다. 가방 보관 비용을 지불해야 했던 것은 내 생애 처음이었습니다. 아침에는 바가 열리지 않았고 이 호텔에서 식사를 해본 경험이 없습니다. 방은 깨끗했고 리셉션은 괜찮았으며 복도는 특별히 잘 관리되지 않았습니다. 방에는 필요한 모든 것이 있습니다. 창밖의 풍경은 쾌적하지 않았지만 하룻밤은 괜찮았고 조용했습니다. 작은 수영장이 있고 모든 것이 깨끗합니다. 도시의 번잡함에서 벗어나 바다 주변과 바다 근처에 소나무가 많아서 위치가 정말 마음에 들었습니다. 이상적이지는 않지만 꽤 수용 가능합니다. 직원들이 모든 문제를 해결하는 데 도움을 주었습니다.
Have always wanted to stay here. Sadly it's very dated in places. The first room I checked into was cold, it appeared that the heating was not working. Was offered blankets or change rooms. Opted to change room. 2nd room was unbearably hot but felt I couldn't complain again. Only one of the two small windows opened and the radiator had no controls to turn it down.
The reception gave me no directions to get to either room location the hotel is a maze.
Door staff on security were good and welcoming when getting back early in the morning and this was reassuring. Reception staff on check out were kind and happy to store our bags in the luggage room while we wandered round Bournemouth. For less than £50 for a Saturday night hotel it was as I expected.
아침 식사가 괜찮았고, 주차장도 있어서 아이들을 위해 간이 침대를 추가할 수 있었습니다. 호텔은 고객들에게 정말 세심하고 친절했어요. 1월 17일 런던 히스로 공항에서 늦게 호텔에 도착했는데, 안경 쓴 프런트 직원이 정말 친절하게 맞아주었고, 짐도 방까지 옮겨주었습니다. 저희는 댄스스포츠 대회에 참가하러 왔는데, 원래 4일 예약했지만 선생님의 요청으로 하루 일찍 오게 되어 하루를 더 추가했습니다. 하루를 지낸 후 방 문제로 4일 동안 방을 옮겨야 했는데, 짐이 많아서 번거로웠습니다. 그런데 여성 매니저님이 정말 세심하게 배려해주셔서 옆방으로 옮겨주셔서 매우 편리했습니다. 저희는 트윈룸을 예약했는데 새 방은 싱글 침대와 더블 침대가 있는 방이라 저희 편의를 위해 침대 하나를 더 추가해주셔서 정말 감사했습니다. 그리고 며칠 뒤에는 편안하게 지내는지 안부도 물어봐 주셔서 정말 친절하고 세심한 서비스에 감동했습니다. 다음번에 UK OPEN 대회에 참가하게 되면 이 호텔에 다시 묵고 싶습니다!
L'acceuil pendant le check-in est à revoir..
Je n'ai pas pris de petit déjeuner, seulement le dîner. Une discussion stérile commence et l'acceuil a en effet constaté qu'il n'y avait pas de petit déjeuner mais que le dîner...
Personne explique le fonctionnement de l'hôtel, où se trouve le restaurant pour le dîner, juste demander l'heure pour manger.
Je ne me suis pas senti à ma place.
2 bagages en arrivant, je galère pour entrer, personne pour aider...
Mon anglais n'était pas top mais je faisais l'effort de communiquer.
Par contre les serveurs du restaurant du soir sont gentils, agréables et attentionnés. Bravo
Le check-out a été bien mieux et ils étaient compréhensifs. Rien à dire. Sourire était là
L'hôtel est très propre , rien à dire.
We stayed here as a couple and had a mixed experience. The hotel has its charms, but also a few drawbacks.
Rooms & Amenities:
The rooms were quite small and felt congested, including the toilet where the commode placement was very cramped. The amenities provided were basic — just soap and a combined hair and body wash. Surprisingly, there was no handwash, no refrigerator, and no hair dryer in the room. On the plus side, the room was clean, and we had no issues with hygiene.
Staff & Service:
The staff were very friendly and welcoming, which made the stay more pleasant.
Facilities & Atmosphere:
The swimming pool was lovely, and the view from the poolside was amazing, directly overlooking the sea. The lounge area shared the same beautiful view — a great spot to relax in the evening. There was even a small jewelry corner inside the hotel, so beware — you might end up buying a ring or necklace if your partner starts browsing!
Other Notes:
The lift was possibly the oldest I've ever used — it really felt like stepping back into the 90s, which in a way added some quirky character to the place.
Food:
The full English breakfast was genuinely very good — one of the highlights of our stay.
Overall Value:
The pricing was reasonable, but for better value, it would be great if they included essentials like a refrigerator, handwash, and hair dryer in the rooms.
Amazing! Affordable and clean! We had no problem at all! Everything was provided! Room and bathroom clean, duvet pillow towels extra provided! Breakfast is ready at 7am and had a whole lot of variety! Barely at 2min walking distance from the beach!
리리뷰어Sijainti vähän etäällä kaikesta (tosin en osannut määrittää tarkemminkaan minne haluan) mutta ajoi asiansa hyvin! Kiva englantilainen aamupala aamulla sai seuraavan päivän käyntiin 😊