The Hotel is old and very few improvements. Just one hook up for charging phone and it's at desk light. Which is not even close to were your bed is. The so called carpet is older than me I believe. Bathroom sink does not have a working sink stopper cause the sink faucet is not made to have one. Pictures I learned can be adjusted. The elevator used to get to ground floor shook Everytime you use it
I would not adverse staying HERE for the the money is not worth it The location is not worth the money
They have made money off the property and not put money back in property I bet the room fire smoke detector guess it is a dual type hasn't never been replaced Micro Hotels I thought had better standards
I spent right at 30 years as a MAINTENANCE SUPERVISOR
so I do when things could be better !!!!!!!!!!!!
The workers were friendly for the most part and the facility was not bad. My boyfriend And I stayed reserved a room for three nights. I guess since we were staying three nights, housekeeping wasn’t supposed to clean our room, which was fine. We didn’t mind, but I went down And asked a staff member for fresh towels, and sheets. As I was changing the sheets, I spotted a huge bedbug!! So I got to looking In the Mattress found three Iive bedbugs. I killed them myself and showed them to the lady at the desk. Obviously, I got really freaked out and could not sleep for the rest of the night. I finally gave up trying to sleep and just checked out at 5am. I would’ve left early than that, but I did not want to be out in that part of Nashville so early in the morning so I waited Until daylight before I left. The staff member did not offer to give me a new room or refund my money. She said she Let her boss know. She Didn’t even try to apologize on behalf of the Hotel. I’m very disappointed in the way The employee handle the situation. As disgusting as bedbugs are, I would’ve understood if she Would have even acted as if she cared. All she said was that it was probably because they Had had an exterminator out there Earlier in the week And it was probably just leftover from the exterminator spraying and stirring things around. I’m going to Call and speak to the manager Monday to Make sure he’s aware of the situation and let him know that his Employee did not handle the situation properly. Honestly, I feel like I should be refunded for the last night. The only reason I stay there is because I could not leave in the middle of the night and also because I did not want to pay for a room at different hotel room when I had already paid for that one. Times are hard and My husband and I were just visiting family. We could not afford to throw money around And go to a different hotel room.
호텔은 오래되었지만 깨끗했습니다. Gatlinburg 및 Smoky Mountain parkway에 편리합니다. 방에는 미니 냉장고, 작은 커피 메이커, 헤어드라이어가 필요한 모든 것이 있었습니다. 2층과 3층으로 가는 엘리베이터. 그러나 큰 야외 입구의 양쪽 끝에는 편리하지 않았습니다. 침대는 편안했습니다. 방에는 평면 스크린 TV가 있었지만 리모컨이 작동하지 않았습니다. 우리는 프론트 데스크에 전화를 시도했지만 전화도 작동하지 않았습니다. 우리가 그들에게 말하기 위해 프론트 데스크에 갔을 때 그들은 방에 전화기가 있는지 모른다고 말했습니다. 그들은 우리에게도 작동하지 않는 새로운 리모컨을 주었습니다. 방에 수건과 수건이 1개밖에 없었지만 프론트 데스크에 갔을 때 더 많이 주었습니다. 에어컨이 잘 작동했습니다. 수영장은 열려 있었지만 광고 된대로 가열되지 않았습니다.
So I of course read google reviews about this place before hand and was torn ... ultimately deciding on it because I kept going back to it on google ...upon checking in after I online booked it...I was greeted by a young woman behind the desk who was cheerful eager to help and informative. Even thou it was nearly 10pm. After 10 minutes the room phone rang it was the front desk and the same young woman who checked me in ..asking about my pit bull saying the lady next door called said my dog was trying to attack her car thru the window...this flat out didn't happen however my dog and her car were playing and my dog isn't a pit bull she's an American Bully but I get it ...I assured the front desk my dot wouldn't be by the neighbors window again and apologized for her having to call me ...fyi y'all ever known a dog to try and attack a cat thru a window without barking growling or acting a damn fool??? Cuz mine sure didn't do any of that ...ANYWAY...The room I booked had 2 queens and lemme tell ya the beds were unbelievably comfortable as were the pillows. The aesthetics of the room was chill and relaxing TV worked as it should so did the AC ...but on to the best part the lady tending to the contentinal breakfast...which was fully stocked at all times and not just stocked but perfectly lined pastries breads and cereal bowls. On my particular morning which was a Friday they served sausage links biscuits eggs blueberry or plain pancakes. They had fresh apple or orange juice but it was the attendant who made it amazing not just her detail but her pleasant disposition to everyone was fantastic. I would return just to tip her again !!! This was a treat experience and one I'll never regret
호텔은 비교적 낡았고 특히 카펫이 축축하고 깨끗하지 않은 느낌입니다. 그러나 위치는 매우 좋고 주차장은 크고 방은 크고 서비스는 좋고 아침 식사는 좋습니다. 익숙하기 때문에 여러 번 여기에 머물렀습니다. 한 번은 옆에있는 메리어트 호텔에 머물 렀지 만 고급 스럽지만 방은 작았으며 한밤중에 두 번 화재가보고되었습니다. 그래서 종종 여기에 산다.