프론트 데스크의 William은 훌륭했습니다. 수도에 가는 것은 처음이었고 그는 시내가 보이는 업그레이드된 스위트룸을 제공했습니다. 우리는 하룻밤을 더 머물렀습니다. 나는 두 개의 신선한 수건을 하우스 키핑에 요청했고 Maria가 나타났고 빠른 청소를했고 TP를 포함한 모든 것을 보충했습니다! 훌륭한 고객 서비스와 호텔 전체가 매우 깨끗했습니다!
이 호텔에 업데이트가 필요합니다. 나는 회의를 위해 도시에 있었고 나는 내가 지불해야하는 것에 대해 더 많은 것을 기대했다. 내 방에는 냉장고, 전자 레인지, 전화 케이블 플러그가 없었습니다. 엘리베이터는 매우 느리고 5 월 중순에 도착했을 때 수영장에 물이 없었습니다. 그들은 내가 떠나기 전날 그것을 채웠다. 직원들은 매우 친절하고 도움이되었습니다.
이곳은 포트 스미스에서 지금까지 머물렀던 최고의 호텔이었습니다. 나는 밤이나 가족 숙박을 위해 누구에게나 추천 할 것입니다. 그들은 비스킷과 그레이비 소시지 패티로 자신의 와플과 계란뿐만 아니라 무료 인 다른 것들도 만들 수있는 뜨거운 아침 식사를 제공합니다. 또한 실내 수영장과 운동 공간도 있습니다. 그리고 프론트 데스크의 서비스는 내가 호텔에서 만난 가장 멋진 사람들이었습니다.
This hotel is excellent. The front desk is always friendly. The rooms are clean. The beds are comfortable. It’s in a great location. I would suggest anybody staying in Fort Smith. Stay at this hotel. The only thing I would change is a refrigerator and Microwave in the rooms for longer stays.
MMacDouggalI stayed three nights. Breakfast is the attached Perkins Pancake House which normally isn’t that bad. The food voucher from the hotel though gives you two eggs, a list of sausages, ham and a potato variety. I eat carefully which is not the Arkansas way, so there was nothing in column two or three of any interest and the over-easy eggs were only a notch thicker than water. I never went back for my remaining breakfasts.
We booked 2 queen beds and were given 2 sets of towels. At 11 after the 1st night, I realized I might not get any housekeeping and asked for towels from a housekeeper I found who said she’d tell the appropriate person. That hadn’t happened by 1pm, so on my way out, I went to the front desk and asked for towels again (and toilet paper). I believe it was Porsha (not Porsche) at the front desk, who appeared to really care less. She offered me a roll of toilet paper on the spot but I wasn’t going back to my room, so again I suggested to have it and towels sent up. No one ever went into my room all day.
As I left the room after the second night there happened to be a housekeeper next to my door and I asked again if I could at least get towels. She said I was supposed to get towels every day and doesn’t know what happened the day before, but unfortunately, she did not have any towels to give me and would have to pass a message along. I walked through the lobby at about 11am and asked again at the front desk. Again, it was Porsha, and again I don’t feel she took me seriously. Another woman overheard this (it appears she was a shift manager) who was very apologetic and swore she would get me towels. Nothing by 4pm. ***. 4th request in 2 days. As I went out for dinner, I asked again, and again told it would be taken care of. I was apprehensive with the sting of previous promises not upheld, and another woman at the desk, rather saltily said she would take of it. Apparently she did! Too bad I never got trash emptied in 3 days, old towels not removed and the last few squares of tp weren’t replenished from the 1/3 rolls provided. Even the Kleenex was empty, using maybe 5.
Same pool towels and trash laying by the pools for 2 full days. There was a towel wadded by the outdoor pool gate, and it also didn’t move for 2 days.
The restaurant/bar was excellent.
리리뷰어Could definitely use some upkeep, just seemed overall dingy. Wi-Fi didn’t work in our room along with the phone. The pool was nice. I guess for $175 I just had higher expectations, this is what I would have expected if I’d paid $75!!
PPatricia Roseburrow나는 거기에 도착했고 내 방을 얻을 수 있기 전에 적어도 30분을 기다려야 했습니다. 컴퓨터 소유자와 함께 일어난 일이 있었습니다. 그가 이전에 지불한 $56를 지불하는 대신 나를 수용했습니다. 그가 결국 나에게 $38만 청구했습니다. 좋았습니다. 그러나 내가 거기에 들어갔을 때 바퀴벌레가 기어 다니고 있었고 음식은 욕조에서 떨어져있었습니다. 냉장고의 음식 마약 머리는 꾸준히 내 문을 두드리는 것이 불편 할 수 있지만 가격에 비해 그만한 가치가있었습니다. 더 이상 아무것도 요구할 수 없었습니다. 큰 깊은 수영장이 있었고 물이 없었습니다. 수영장이 작동했으면 좋겠지만 재산에 복권이 없다면 재산이 훨씬 더 좋았을 것입니다. 그러나 많은 복권과 마약이 진행 중이기 때문에 그것은 그것을 어렵게 만들고 거기에 머무르는 사람들은 때때로 특히 아칸소 주에 처음 왔을 때 무서웠지만 전반적으로 30-50 달러 사이의 가격에 시트는 깨끗했습니다. 수건은 깨끗했습니다.
리리뷰어Ahmed는 우리를 맞이했고 그 순간부터 우리는 따뜻하고 배려하며 전문적인 방식으로 돌 보았습니다. 우리가 Fayetteville으로 돌아갈 때 우리는 Avid 호텔에 머물고 싶을 것이며 Ahmed가 여전히 귀하의 직원을 유지하기를 바랍니다.
직원의 나머지 부분도 업무/일과 시간에 관계없이 따뜻하고 친절했습니다!
그랩 앤 고 아침 식사는 매우 다양했으며 언제든지 커피는 필수입니다.
방은 완벽하고 깨끗하며 잘 관리되었으며 침대는 훌륭했습니다!
*트립 타입 - 우리는 George's Majestic Lounge에서 열리는 Larkin Poe 콘서트에 참석하기 위해 시내에 있었습니다.
**여행 유형의 ”플레이”를 추가할 수도 있습니다.
리리뷰어The important things first. Cleanliness, Safe Environment, Comfortable Bed, Great Shower, Nice TV, Good Size Refrigerator, and an AC that would freeze you out. The only downside (if any) was the front desk is only staffed from 9am until 9pm. So you are basically on your own outside of those hours. The complimentary continental breakfast has been eliminated since my stay last year. However, you can still get complimentary coffee from a Keurig in the common area that previously hosted the daily breakfast. For the price, I think it's a great bargain. I have another booking here within 30 days.
GGeorgina DotsonWe had car trouble traveling broke down and I booked the nearest hotel. When I went to check in they wouldn't accept my ESA (emotional support animal) I have documentation for him as well. So they had no problem giving me my money back but no regard to making an accepting since we were broke down and in a blizzard and stuck with no other options close by. Needless to say me my boyfriend and my dog had to walk in the freezing cold and snow to the nearest cheap hotel which wasn't the greatest but they were very kind and sympathetic to my situation. So not a very good experience.