리리뷰어B&B 호텔에서 내 방의 청결에 대한 불만
B&B 호텔의 객실 청결 및 하우스 키핑 표준에 대해 불만을 제기하고 싶습니다.
방을 청소한 후 침대 시트가 교체되지 않은 것을 알았습니다. 침대 시트에 여전히 눈에 띄는 얼룩이 있었고 침대에서 머리카락도 몇 개 발견했습니다. 이것은 내가 머물기 전에 침구가 교체되지 않았다는 명확한 인상을 주었고, 이는 받아 들일 수 없으며 위생에 대한 심각한 우려를 불러일으킵니다.
제가 볼 수 있는 것에서 볼 때, 청소한 유일한 것은 바닥을 진공 청소기로 청소하고, 싱크대를 청소하고, 테이블을 닦는 것이었습니다. 그러나 깨끗하고 새로 변경된 침대 시트 –을 제공하는 새로운 손님을위한 방을 준비하는 가장 중요한 부분은 완료되지 않았습니다.
침대 시트의 얼룩과 침구에 남은 머리카락을 보여주는 사진을 첨부했습니다. 이것들은 방의 청결 수준이 낮음을 분명히 보여줍니다.
손님이 호텔에서 합리적으로 기대해야 할 청결과 위생 수준을 충족시키지 못하기 때문에이 경험에 매우 실망했습니다. 침대 시트가 왜 바뀌지 않았는지에 대한 설명에 감사 드리며이 문제를 적절하게 조사하고 해결하기를 바랍니다.
당신의 답변을 기대합니다.
AAnupama NorgroveExperience a charming stay @Jockey club rooms, Newmarket (near Cambridge, UK)
A truly traditional and sophisticated stay at the Jockey Club Rooms. Our deluxe room overlooked the beautifully kept gardens, and the interiors — especially the Colefax & Fowler fabrics — felt timeless and elegant. The bathroom was enormous, almost larger than the bedroom, and the whole property is filled with classic equestrian art and heritage charm.
We enjoyed champagne in the private members’ bar, a rare privilege for overnight guests, and breakfast was exceptional — from eggs Benedict to eggs Royal, kippers, pancakes and more, all served in a grand dining room. Easily the best hotel breakfast I’ve had.
The atmosphere is old‑world English tradition at surprisingly accessible prices, with free parking and a perfect High Street location. Ideal for visiting Cambridge or Suffolk — and we loved being able to stroll to Thai Kitchen for dinner.
Highly recommended for anyone seeking comfort, history, and understated luxury - all for the price of a room in the Premier inn!
익익명 사용자The cheapest single room probably and its rear placing on the 1st floor close to the exit for amenities on the ground floor had its audible experience....unpleasant until late at night. ..every night of 4.
However, with not much choice in the area one would have to use it again for which reason they count on frequent bookings. Then again, even if a bit of loyalty would not go a miss and at least give a room on the second floor where you have one less sound effect and some window covering too!
PPeter KavanaghI stayed here i enjoyed this stay.
I did boil the ketrle.and that just before leaving . Dr otteker i added as the water cam be dubiiois .the demand for this water is high so i add a cleaner and i passed the water via a brita style filter .
Its nice for comlan.
The riom is cold fpr.me this is super i need cold as heat can might may be bad news?
So thr electruc stpped
Hmm
Then it seems the kettle was not on a trip circuit tp syop a nlown fuse in the plug of thr ketyel it been a notmality to have a kettel over flow. I diid not shower as i found the amount of wayer is difficult to.keep many areas as this in constant sypply
I neede dot be hydrated if i wash that does not happen ..and i spebt two.days readdresi g g this need ..
Advjce tp all hotels.os hav3 a ketgle.with glass hwrer the customer sees the water is dirty or clean..it.is.a.beyyer sytem.not.rto be too.well.its water .
?
SSmithMarcThis is the second time we have stayed here and the location is beautiful.
Unfortunately the service in the restaurant was very slow and the young staff members seem to be more interested in chatting around the bar area.
My wife was keen to use the spa facilities included in the price but the sauna was closed, the steam room and jacuzzi were full, as was the pool.
Not as good as the first time we stayed 16 months ago, which was disappointing, but the surroundings were still lovely.
리리뷰어저희는 입스위치에서 오토바이 교육을 받느라 노보텔에 벌써 두 주말 동안 머물렀습니다. 직원분들이 정말 친절하고 협조적이어서 즐거운 시간을 보냈습니다. 객실에 욕조가 있는 것도 아주 좋았습니다. 객실은 잘 관리되어 있고 깨끗하며 매우 편안합니다. 당구대와 바도 잘 이용했습니다. 다시 방문할 날을 기대하고 있습니다. 호텔 위치도 아주 편리합니다.
리리뷰어We stayed the one night. All staff were helpful and welcoming. We had an internal small double room, quite claustrophobic and no natural airflow. Aircon was available in room.
No child's menu in the restaurant but was told by reception sausages and chicken nuggets can be provided, and they were. Overpriced main meals in my opinion all about £18 and relatively narrow selection of options.
Fire alarm went off just before midnight, so we had to evacuate, not ideal with a child but can't be helped, thankfully all was ok but then poor night sleep.
CClurI really enjoyed my stay at the premiere inn. I was hesitant at first but it was only one of a few places in bury that offered twin beds. Location was great, backed on to the Abby gardens, and a short walk into town.
Checkin was fine, you could do it yourself digitally or a real
Person could help!! The staff were super friendly, helpful and knowledgeable about products and procedures, ie dinner, there were lots of desks and choices.
We hadn’t planned to eat there but the menu looks extensive and had some great new healthy options. Do we had dinner and happy hour wines.
Breakfast was immense too.
Shower was hot, pillows were plump, room was clean.
I did wonder why we did t have a fridge or bottled water but it was no biggy.
Overall I’d stay again.
리리뷰어내부에 작업용 바퀴가 있는 인상적인 오래된 공장. 우리는 본관의 최상층에 있었고 가장 최신 침실 숙박 시설은 아니지만 작동 가능한 시설로 깨끗하고 편안했습니다. 정말 친절하고 도움이 되는 직원과 유럽식 및 영국식 조식 정식 옵션이 포함된 훌륭한 조식 뷔페. 친구와 가족에게 위치 때문에 확실히 추천하고 일했습니다. 돈을 위해 큰 가치.