우리는 리뷰를 읽고 그것이 활기찬 술집 위에 있다는 것을 알았고 우리가 체크인했을 때 소음이 있었지만 Steve와 Louis는 오후 11 시경까지 소음 수준을 낮추기 위해 최선을 다할 것이라고 알려주었고 그렇게했습니다. 술집과 레스토랑은 사랑스러워 보이지만 이전 계획과 예약이 있었기 때문에 이번에는 시도하지 않았습니다. 다음에 시도하는 데 관심이 있습니다. 방은 사랑스럽고 기이하고 역사적이며 욕실은 넓고 깨끗했습니다. 우리는 확실히 추천 할 것이고 (큰 소음이있을 수 있지만 나중에 죽어 우리에게 완벽했습니다) 우리는 확실히 다시 머물 것입니다! 절대적으로 훌륭한 서비스!
Lion Quays is a very pleasant and relaxing place to spend time chilling out. We have stayed at the hotel several times. The rooms are very nice and they offer a lovely breakfast too.
Staff are very obliging and I would recommend this place for a comfortable overnight stay.
The hotel was good, and both the receptionist were so helpful and had a good sense of humour. They were always ready to help., The only downside was we missed on goring in the pool as the Ph levels were high on the day we wanted to use. The breakfast was fresh and very good too
Hotel is conveniently situated close to the town center mall and lots of restaurants My room was comfortable and clean and breakfast was good with a fair selection on offer.
This hotel was located just off the motorway, and fairly easy to find. Upon arrival/check in we were informed of our room number and given our key card, however no information was provided. ie (check out times, breakfast times, any of the bar/restaurant details, pool/fitness centre details. We had to go back and forth to reception through out to get the information we needed. Fortunately the staff were friendly and welcoming which made easy to approach them.
Room was nice, bit cramped even for a king privilege room. Not much space to walk, too many unnecessary chairs. Room and bathroom was clean. Mini fridge was nicely stocked up with water and soft drinks for free. TV in the room was a smart tv, allowed us to watch Netflix via screen mirroring which was excellent. Bed was comfortable with multiple pillow options. Sockets and USB charging points on both sides of the room, great for charging multiple devices. Full length mirror and cupboard space to hang up clothes. Nice gown and slippers presented neatly on the bed.
We did visit the pool facilities on multiple occasions during our stay. It was just a medium size. With a separate jacuzzi and steam room and sauna. Pool water was nice temperature, slightly warm which felt really nice. Lighting in the pool area was poor, quite dimly lit. Lockers in changing area needs a padlock, as we didn’t know we didn’t take out. Some chairs are available on the pool side which we were able to put out things.
Dining room was nicely laid out with ample space to move around. Breakfast had multiple options including vegetarian options available on request. Staff were friendly and helpful.
Overall a pleasant stay. Would recommend it.
슈루즈베리 학교 졸업식과 졸업생 무도회 때문에 마을 전체가 예약이 꽉 찼어요. 다행히 제가 좋아하는 지역 호텔에 스위트룸이 있었어요. 세 명이 묵을 방이 필요했는데, 호텔 직원들이 정말 친절하게 저희를 맞아주셨어요. 가족이 운영하는 호텔이라 배려하는 문화가 팽배해요. 직원들이 흔쾌히 응대해 주는 호텔이에요. 호텔 자체의 개성도 빼놓을 수 없죠. 12세기, 15세기, 17세기 건축 양식이 뒤섞여 블록 전체를 뒤덮는 정교한 미로 같은 객실들이 있어요. 매튜스 가족은 진정한 5성급 호텔 경험을 선사합니다. 새벽 1시에 체크인했는데, 야간 경비원이 셰리 한 잔을 권하기도 했어요. 이 호텔을 강력 추천합니다.
Where to begin with this one?
Firstly i requested to cancel as i was coming down with COVID like symptoms. Ramada Telford seem to not mind that though, so that request was denied (no offer of another stay, or partial refund, nothing).
Felt better day of, and decided to travel. On check-in (nor on the website, photo attached) i wasn't told anything about the pool being out of service. Turns out it was. No offer of a full or partial refund. Nothing. Luckily, Trip have stepped in with a good will gesture.
Spoke to some people (named below) by email afterwards and basically told ”nothing they can do” and ”it's trip's fault” that the website didn't reflect that their pool had been out of action since DECEMBER.
Awful customer service, facilities not available. AVOID AVOID AVOID!
Specifically bad service via email: Lis Frost & Richard Bowen
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8.6/10
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CCharlee78Booked a room and evening meal. Check in was straightforward and receptionist was professional. Gave advice on breakfast time and where room was located.
Room was spacious and thankfully not too hot. Thw bathroom had an extractor fand that kept.going about 15 mins after the light had been turned off!
Bed was really comfy, not too soft and duvet was warm. Plenty of pillows :) There was 2 free bottles of water and a coffee machine with pods, I did not use this but water in a fridge was appreciated.
Towels were clean and bathroom radiator was hot so towels were nice and warm.
Free toiletries in the bathroom but I had taken my own so didn't use them.
The lights in the hallways have motion sensors so the hallway are a bit dark when you first walk into them.
The evening meal was with my work group and results varied. Most people enjoyed but personally I didn't. The soup I got was half cold and the other side of the bowl was warm. The mushroom stroganoff was lacking taste and the apple and cinnamon crumble was most cinnamon. I have eaten here before and enjoyed but was not impressed this time. It was quite busy and the staff seemed overworked as no one came to ask if we were OK or if we needed drinks and I did have to wave people over a few times.
The reception area is also the bar. Its obviously a popular pub as it was crowded but maybe they should have more staff on, the same people seemed to be dealing with check in, diners and bar drinks. Just seemed a bit disorganised. The drinks here were nice and decently priced. They also do large 250ml wine, unlike a lot of places nowadays.
Breakfast the next morning was great, good coffee and hot food.
Check out was simple, just hand your key card back.
I would stay here again but might not have the evening meal!
PPeter ClemensA Wonderful Stay at the Lowfield Inn – A Hidden Gem on the English-Welsh Border
We had a fantastic stay at the Lowfield Inn and would highly recommend it to anyone visiting the area. Our family room was spacious, clean, and very comfortable, with plenty of room to relax, including a sofa. The bed was especially comfortable, ensuring a great night’s sleep in a quiet and peaceful setting.
The inn features a lovely common area and a roof terrace with a beautiful view of the surrounding countryside. The scenery is stunning and perfect for enjoying long walks along the border between England and Wales.
The pub itself is a true highlight—offering a great selection of traditional cask ales and a very welcoming beer garden where you can enjoy the evening sun. The atmosphere is warm and friendly, and the staff are genuinely helpful and accommodating. We particularly appreciated the thoughtful touches, such as pencils and paper provided for children.
As for the food: it was excellent and exceeded our expectations. The menu offers a wonderful mix of traditional English pub fare and Indian dishes, all prepared with creativity and care. The starters were delicious, the mains were generous and satisfying, and the desserts were absolutely indulgent. The children’s menu was also well thought out and very appealing. Breakfast was equally impressive, with a wide selection and very generous portions—no one left hungry!
There’s also plenty of parking space, which made everything even easier.
We thoroughly enjoyed our stay and will definitely return the next time we’re in the area.