주차장 시설을 갖춘 인도 케랄라주 호텔

the base rooms in the old section of the building were very small, and there was no ventilation. thess rooms were just under their restaurant and was separate from the building that was shown in the pictures. since we were two females travelling the hotel ”upgraded” me to an ”executive” room which was in the new section of the hotel. that room was even smaller with one 5×4 bed and just enough space to pass through. the only advantage was it was in the new section and didn't look secluded. breakfast options were very limited. the best thing about the hotel was it's location. situated in the heart of fort kochi, it is very close to the fort kochi beach and other attractions.

Our stay at Prayana Hotel in Ernakulam was overall a really good experience, mainly because of the warm hospitality and excellent service provided by the staff. Right from the moment we arrived, we were made to feel welcome. The welcome drink was a refreshing touch, setting the tone for a pleasant stay. The reception team was efficient and courteous, handling check-in smoothly and ensuring we had all the necessary details about our stay. A special mention to the bellboys, who were extremely helpful and always had a smile on their faces. Their attentiveness made a great impression. The hotel’s location is a big plus. It is conveniently situated, making it easy to get around the city, whether for sightseeing, shopping, or business. The accessibility and surroundings added to the overall positive experience. While we truly appreciated the service, there were a few areas that could be improved. The restaurant at the bottom of the hotel didn’t offer much variety in terms of food options, which was a bit disappointing. It would have been great to have more choices, especially for those staying longer. The rooms did not have kettles, which is something many travellers look forward to for a quick cup of tea or coffee. Bathing cubes (shower enclosures) were missing, making the bathroom experience a little less convenient. We also faced an issue with towels not being provided even after requesting them, which was a small letdown. That being said, the staff’s dedication and the overall comfort of the stay overshadowed these minor inconveniences. Their attentiveness, polite behaviour, and willingness to help made all the difference. Despite a few missing amenities, the hospitality and prime location make Prayana Hotel a great choice for travellers. We appreciate the warmth and care shown to us and would definitely consider staying again in the future!

I was weary about booking as the website photos looked quite tired. All of the photos are really old - it was an amazing stay and so much better than I expected. I enjoyed the complementary pottery making and the tea cart in the afternoons. The food à la carte was absolutely delicious. I avoided the buffet a bit as I do in all hotels. The pool is clean and there is excellent service, with staff helping you with towels, umbrellas, and drinks. The rooms are really pretty. Good air con. The gym is good and has air con although the air con is not as powerful as in the bedrooms. The gym has two treadmills, a static bike, basic leg press, weight rack and bench, and some of the arm/shoulder machines too. There were only a few downsides. 1) The beach that it backs onto is actually quite gross (there was nappy in the sand and gunk that looked like sewage), but it’s easy to avoid this. 2) The beach has a real drop from the sand into sea so it’s not very safe to swim in unless you want to be smacked against the bank. These two things don’t matter though as the hotel is lovely and there is enough to do that you don’t need to go on the beach. 3) I booked 2 nights in one booking and 1 night in another booking. I asked when I booked the single, third night, whether I can keep the same room. They said they’d let me know at check in.  They didn’t let me know at check in. They said they’d tell me on the second day in the day, but nothing. I kept asking at reception and I called them on the phone twice, and they kept saying they’d call me back. It was 9.30pm on the night before I’d have to move rooms before they told me I could stay. I’m not really sure why it took so long or they messed me around on this as 3 of my exact rooms were available on the website for those nights, so by that logic it would not have been a problem!

나는 최근에 타임 스퀘어 호텔에 머물렀고 대부분 즐거운 경험을했습니다. 체크인하는 순간부터 직원들의 도움에 깊은 인상을 받았습니다. 그들은 세심하고 머무는 동안 내 편안함과 편의를 보장하기 위해 나섰습니다. 방 자체는 사랑스럽고 – 깨끗하고 넓고 잘 꾸며져 있으며 편안하며 도시를 탐험 한 하루를 보낸 후 멋진 휴양지를 제공합니다. 호텔은 높은 수준의 청결과 손님 만족을 유지하는 데 큰 자부심을 가지고 있음이 분명했습니다. 호텔의 아침 식사는 합리적이었고 다양한 취향에 맞는 다양한 항목이 제공되었습니다. 내가 만난 가장 광범위한 뷔페는 아니었지만 음식의 품질은 좋았고 하루의 확실한 시작을 제공했습니다. 그러나 내 체류는 문제가 없었습니다. 가장 지속적인 문제는 호텔 스파에서 끊임없이 차가운 전화였습니다. 거의 매일이 전화를받는 것은 매우 귀찮게되었습니다. 호텔 경영진이 재고하거나 최소한 손님에게 그러한 의사 소통을 중단할 수 있는 옵션을 제공하고자 하는 것입니다. 또한 직원 중 한 명이 한 번 뷔페 아침 식사를 놓칠 것이라고 미리 알리지 않은 것에 대해 나를 꾸짖는 불행한 사건이있었습니다. 이 갑작스러운 것은 놀랍고 나머지 팀이 설정한 다른 훌륭한 서비스 표준과 일치하지 않았습니다. 요약하자면, Time Square Hotel에서의 숙박은 칭찬할만한 직원, 멋진 숙박 시설 및 합리적인 식사 옵션과 함께 많은면에서 즐거웠습니다. 그러나 스파의 마케팅 전술과 직원과의 고립 된 사건은 전반적인 경험을 약간 손상 시켰습니다. 호텔이이 피드백을 고려하여 미래의 손님을 위해 더욱 즐겁고 원활한 경험을 보장하기를 바랍니다.

Fantastic experience. Fabulous food and modestly priced, friendly staff. Rooms and exterior of the property, although great, could be so much better with a coat of paint and minor plumbing issues resolved in addition to removing stains from the outdoor cushions. Would definitely recommend this hotel. Great location. We also hired the houseboat and that was the highlight of our trip. Food provided was fit for a king and we had our own personal chef with 3 other people waiting on us! A must do for all guests.

강력 추천, 좋은 직원. 좋은 위치와 좋은 객실

이 호텔과 친절한 직원들 덕분에 정말 멋지고 놀라운 경험을 했습니다. 저와 남편은 2024년 6월 7일부터 6월 11일까지 이 호텔에 묵었습니다. 체크인부터 체크아웃까지 훌륭한 직원들의 세심한 배려를 받았습니다. Afsal은 제가 가장 좋아하는 미녀 Kutty인 Devika와 Amuritha를 비롯한 놀라운 직원들로, 재치 있고 수다스럽고 배려심이 깊습니다. 저희 음식을 정말 신경 써 주셨고, 채식주의자분들을 위해 채식 메뉴도 제공해 주셨습니다. ***n 셰프는 정말 친절하고 배려심이 깊은 분입니다. 저희 이야기를 잘 들어주셨고, 남편은 24일 동안 아유르베다 치료를 받았기 때문에 당분간 약과 카샴을 계속 복용해야 합니다. Aurn 셰프가 이 모든 것을 처리해 주셨고, Mahesh 셰프도 이를 처리하여 저희 방으로 보내주셨습니다. Aurn 셰프의 적극적인 배려 덕분에 남편은 약을 빠짐없이 복용할 수 있었습니다. 모든 셰프가 친절했고, 저희를 정말 편안하게 해주었습니다. 룸서비스는 생수부터 생필품 제공, 망가진 금고 교체까지 정말 훌륭했습니다. 6층 하우스키핑 직원(이름은 기억나지 않지만 날씬하고 곱슬머리에 성격이 아주 좋으신 분)은 정말 훌륭했고, 저희의 필요를 잘 챙겨주셨습니다. 남편은 마치 이상한 나라에 온 것 같았습니다. 마치 램프 속의 잔느처럼, 무언가를 요청하면 필요한 것을 채워주셨습니다. 직원들은 매우 시의적절하고 만족스러운 서비스를 제공했습니다. 마지막으로, 힐튼 가든 호텔 경영진이 팀과 직원을 잘 단장하고 고객 만족을 위해 고객 서비스를 강화해 주신 것에 진심으로 감사드립니다. 프런트 카운터 직원, 경비원, 경비원을 포함한 모든 분들께 최고의 서비스와 고객 중심적인 환경에서 행복한 일만 가득하시길 기원합니다.

Das Hotel ist in die Jahre gekommen. Aber super Service und es reicht für einen Zwischenstopp, es ist zu Fuß in ca. 30 min erreichbar.

We were in Kovalam at this property for a week. First things first, the rooms we got were nice, had a decent balcony overlooking the front of the property, the air conditioning and hot water worked well. It is really close to a wonderful beach, some small shops and local food joints and only a short walk away from a quiet beach and spots that you could enjoy. The property itself had a lot of work going on, so I can understand that they were preparing for a major tourist season and it might become better. The pool was dry and I was hoping that I'd get to enjoy some pool time but that did not happen. Perhaps due to the low tourist season, the restaurant had limited dish choices but the food was good. The staff is very sweet and nice but the hotel can do with some more thorough upgrades with housekeeping, such as providing fresh towels timely and so on. Otherwise, the hotel is nice but my family and I felt that for the price we paid, we could have gotten more for the price. Nevertheless, it is a good and decent hotel, I wouldn't keep high expectations. It will certainly get 10/10 for it's location and sweet staff. This is not to reflect on the hotel management or staff directly or negatively but it would be nice if they set ground rules for some big tourist groups they get, particularly the Gujarati tour groups, in reminding them of maintaining the calm and quiet on the property. Again, it is more about the tourist behavior than anything on the hotel itself.