I recently stayed at Grand hyatt kochi and it was a fantastic experience! The room was spacious, clean, and comfortable, with the added bonus of terrace access, which provided beautiful views and a relaxing atmosphere. It was the perfect place to unwind after a long day. The food at the hotel was another highlight—delicious, well-prepared, and served promptly. Whether it was breakfast or dinner, every meal was a treat.
Overall, a great place to stay, and I highly recommend it for anyone looking for a combination of comfort, great food, good service and a lovely outdoor space!
The hotel facilities were excellent. Superb infinity pool, great bar and the restaurant is fabulous.
All staff were lovely, paying attention to detail and making our stay special
환대는 훌륭했고 아침 식사는 호화로웠습니다. 그들은 따뜻한 식사를 제공했고 최고였습니다. 제공되는 다양한 유형의 유형은 굉장했습니다.
프론트 오피스는 돌보고 도움이되었으며 매우 환영하는 환경을 제공했습니다. 자정 이후의 체크인은 빠르고 효율적이었습니다. 객실은 크고 침대와 베개는 고품질이었습니다. 우리는 5분 이내에 잠을 잘 수 있었습니다. 에어컨은 깨끗하고 신선했습니다.
Requested for transport from airport to hotel however no one shown regardless of calling 3 times also wasn't so professional in giving a firm reply....
Hotel was good and reception staff also good,
Needs to improve in the future...
I tried to get a change from receptions to pay to taxi however unfortunately couldn't help due to bad policies and no change at that time in the hotel.
Could have kept some fruits and snacks in the room as this is so called 5 start.
Too much renovation ongoing including painting too
Very helpfull in extending few hours for late check-oiut
Rooms was very good,
Kochi Marriott Hotel Spacious rooms, great service, and an amazing breakfast spread. Conveniently next to Lulu Mall, perfect for both business and leisure stays.
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리뷰 138개
9.3/10
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7,5/10
리리뷰어the base rooms in the old section of the building were very small, and there was no ventilation. thess rooms were just under their restaurant and was separate from the building that was shown in the pictures. since we were two females travelling the hotel ”upgraded” me to an ”executive” room which was in the new section of the hotel. that room was even smaller with one 5×4 bed and just enough space to pass through. the only advantage was it was in the new section and didn't look secluded.
breakfast options were very limited.
the best thing about the hotel was it's location. situated in the heart of fort kochi, it is very close to the fort kochi beach and other attractions.
AAnishPhilipOur stay at Prayana Hotel in Ernakulam was overall a really good experience, mainly because of the warm hospitality and excellent service provided by the staff. Right from the moment we arrived, we were made to feel welcome. The welcome drink was a refreshing touch, setting the tone for a pleasant stay. The reception team was efficient and courteous, handling check-in smoothly and ensuring we had all the necessary details about our stay. A special mention to the bellboys, who were extremely helpful and always had a smile on their faces. Their attentiveness made a great impression.
The hotel’s location is a big plus. It is conveniently situated, making it easy to get around the city, whether for sightseeing, shopping, or business. The accessibility and surroundings added to the overall positive experience.
While we truly appreciated the service, there were a few areas that could be improved. The restaurant at the bottom of the hotel didn’t offer much variety in terms of food options, which was a bit disappointing. It would have been great to have more choices, especially for those staying longer. The rooms did not have kettles, which is something many travellers look forward to for a quick cup of tea or coffee. Bathing cubes (shower enclosures) were missing, making the bathroom experience a little less convenient. We also faced an issue with towels not being provided even after requesting them, which was a small letdown.
That being said, the staff’s dedication and the overall comfort of the stay overshadowed these minor inconveniences. Their attentiveness, polite behaviour, and willingness to help made all the difference. Despite a few missing amenities, the hospitality and prime location make Prayana Hotel a great choice for travellers. We appreciate the warmth and care shown to us and would definitely consider staying again in the future!
리리뷰어I was weary about booking as the website photos looked quite tired. All of the photos are really old - it was an amazing stay and so much better than I expected. I enjoyed the complementary pottery making and the tea cart in the afternoons. The food à la carte was absolutely delicious. I avoided the buffet a bit as I do in all hotels. The pool is clean and there is excellent service, with staff helping you with towels, umbrellas, and drinks. The rooms are really pretty. Good air con. The gym is good and has air con although the air con is not as powerful as in the bedrooms. The gym has two treadmills, a static bike, basic leg press, weight rack and bench, and some of the arm/shoulder machines too. There were only a few downsides. 1) The beach that it backs onto is actually quite gross (there was nappy in the sand and gunk that looked like sewage), but it’s easy to avoid this. 2) The beach has a real drop from the sand into sea so it’s not very safe to swim in unless you want to be smacked against the bank. These two things don’t matter though as the hotel is lovely and there is enough to do that you don’t need to go on the beach. 3) I booked 2 nights in one booking and 1 night in another booking. I asked when I booked the single, third night, whether I can keep the same room. They said they’d let me know at check in. They didn’t let me know at check in. They said they’d tell me on the second day in the day, but nothing. I kept asking at reception and I called them on the phone twice, and they kept saying they’d call me back. It was 9.30pm on the night before I’d have to move rooms before they told me I could stay. I’m not really sure why it took so long or they messed me around on this as 3 of my exact rooms were available on the website for those nights, so by that logic it would not have been a problem!
리리뷰어Great hotel with all the comforts and amenities of a 4 star like category hotel. The bathroom, bed, toiletries, towel etc are top notch. The staffs are very polite and courteous. The complimentary breakfast is awesome.
NNevrilFantastic experience. Fabulous food and modestly priced, friendly staff. Rooms and exterior of the property, although great, could be so much better with a coat of paint and minor plumbing issues resolved in addition to removing stains from the outdoor cushions. Would definitely recommend this hotel. Great location. We also hired the houseboat and that was the highlight of our trip. Food provided was fit for a king and we had our own personal chef with 3 other people waiting on us! A must do for all guests.
리리뷰어Honestly. This was the best hotel I’ve stayed in for years. The management and all staff were amazing. Super clean. Super up to date. Love it. Nice gym. Good food
RRaveendra환대는 훌륭했고 아침 식사는 호화로웠습니다. 그들은 따뜻한 식사를 제공했고 최고였습니다. 제공되는 다양한 유형의 유형은 굉장했습니다.
프론트 오피스는 돌보고 도움이되었으며 매우 환영하는 환경을 제공했습니다. 자정 이후의 체크인은 빠르고 효율적이었습니다. 객실은 크고 침대와 베개는 고품질이었습니다. 우리는 5분 이내에 잠을 잘 수 있었습니다. 에어컨은 깨끗하고 신선했습니다.
리리뷰어We were in Kovalam at this property for a week. First things first, the rooms we got were nice, had a decent balcony overlooking the front of the property, the air conditioning and hot water worked well. It is really close to a wonderful beach, some small shops and local food joints and only a short walk away from a quiet beach and spots that you could enjoy.
The property itself had a lot of work going on, so I can understand that they were preparing for a major tourist season and it might become better. The pool was dry and I was hoping that I'd get to enjoy some pool time but that did not happen. Perhaps due to the low tourist season, the restaurant had limited dish choices but the food was good. The staff is very sweet and nice but the hotel can do with some more thorough upgrades with housekeeping, such as providing fresh towels timely and so on. Otherwise, the hotel is nice but my family and I felt that for the price we paid, we could have gotten more for the price. Nevertheless, it is a good and decent hotel, I wouldn't keep high expectations. It will certainly get 10/10 for it's location and sweet staff.
This is not to reflect on the hotel management or staff directly or negatively but it would be nice if they set ground rules for some big tourist groups they get, particularly the Gujarati tour groups, in reminding them of maintaining the calm and quiet on the property. Again, it is more about the tourist behavior than anything on the hotel itself.