Very small room compared with that on the ad. Mould around windows and around the bathroom ceiling. Had some issues combining two bookings but finally got sorted.
Hotel is ideal for all local amenities, it comes with a fridge and microwave good shower room and well serviced.
Only complaint is that the beds are so low it's impossible for anyone with any disabilities to get in and out of bed and is only reason I won't be staying again.
훌륭한 위치 주차장에 접근할 수 있는 곳은 분명하지 않지만 호텔 뒤쪽에 주차합니다. 사랑스럽고 아늑하고 깨끗한 방. 돈을 위해 그레이디 가치. 유일한 비판은 메뉴 선택이 매우 제한적이라는 것입니다. 사랑스러운 아침 식사 훌륭한 품질
직원의 서비스와 친절을 잘못 할 수 없습니다. 다시 예약하지만 선택이 제한되어 다른 곳에서 먹을 수 있습니다.
We got upgraded to an executive room located at the ground floor which is excellent for us due to the large luggage travelling along or we might need to carry through the stairs. The breakfast was the greatest throughout our stay in England. Staff is friendly. It’s an old English hotel a little old but the experience is superb. Situated in the heart of the small beautiful old English town. Love it.
뉴웬트에서 골프장 옆에 위치한 뉴웬트 골프 클럽 & 로지스에 숙박하실 경우 차로 15분 정도 이동하면 와이 계곡 및 세인트 메리스 켐플리에 가실 수 있습니다. 이 골프 로지에서 글로스터 부두까지는 17km 떨어져 있으며, 17.7km 거리에는 글로스터 키도 있습니다.
직원이 있는 프런트 데스크는 정해진 시간에 운영됩니다. 시설 내에서 무료 셀프 주차 이용이 가능합니다.
10개 객실에는 냉장고 및 평면 TV도 갖추어져 있어 편하게 머무실 수 있습니다. 무료 무선 인터넷을 이용하실 수 있습니다. 샤워 시설을 갖춘 전용 욕실에는 무료 세면용품 및 헤어드라이어도 마련되어 있습니다. 편의 시설/서비스로는 책상 및 커피/티 메이커 등이 있으며 요청 시 다리미/다리미판도 제공됩니다.
WWing SzeDisappointing Room Size
The hotel room I received didn’t match the specifications promised during booking. Advertised as a 26 sqm King-sized space, the room I walked into was significantly smaller (around 20 sqm) —cramped and difficult to navigate, with barely any space for luggage or comfortable movement.
Initially, the service agent insisted all rooms were the same size and claimed I’d been upgraded to a Queen-sized room. They also told me no alternative rooms were available due to full booking.
After nearly an hour of late-night discussion with the on-duty manager—around 11pm—I was finally offered a room that was noticeably more spacious and aligned with my expectations.
This experience highlights the importance of honest and accurate descriptions in hotel listings. I hope future guests won’t have to deal with the same confusion and inconvenience.
CChristopher나는 실제로이 호텔 주변의 이웃에 살고 있지만 주말에 친구를 호스트하기 위해 예약했습니다. 기차역에서 도보로 가까운 가장 쉬운 옵션은 아니지만 도착 시 시간이 있다면 대부분의 길을 운하를 따라 걷는 산책은 매우 경치가 좋습니다. 호텔까지의 택시도 상당히 빨랐고 우리에게 약 15 파운드가 들었습니다.
체크인은 매우 편리하고 캐주얼했으며 일하는 소녀는 우리 방의 모든 편의 시설과 기능을 소개하기 위해 우리를 방으로 안내했습니다. 방은 잘 갖춰져 있었지만 미니 냉장고가 없어서 조금 아쉬웠습니다. 호텔에서 도보 거리에 음식 옵션이나 슈퍼마켓이 많지 않습니다. 그래서 우리는 차가워지기 위해 창턱에 남겨야 하는 몇 가지 항목을 가져왔습니다.
방은 훌륭했지만 전반적으로. 낮은 수준의 거실은 차가워지고 먹을 수있는 매우 편안한 장소였으며, 높은 침실은 믿을 수 없을 정도로 아늑했습니다. 나는 5'11”이고 경사 벽에서 몇 번이나 나 자신을 거의 꺼냈다고 말할 것입니다. 키가 큰 사람은 매우 조심해야 한다고 생각합니다. 나는이 지역의 샤워가 일반적으로 매우 뜨겁거나 압력이 가해지지 않는다는 것을 알았지 만 여기의 설정은 나쁘지 않았습니다.
아래의 펍은 물론 매우 매력적이며 파인트와 함께 앉아서 일몰을 볼 수 있는 좋은 장소이지만 우리는 음식을 시도하지 않았습니다. 나는 아마 이 술집에 다시 올 것이고, 내가 할 이유가 있다면 다시 여관에 머물 것입니다.
리리뷰어The Mousetrap Inn proved to be an excellent choice for our recent getaway. The location is absolutely perfect – just a pleasant walk to the main town, giving us easy access to local attractions, shops, and restaurants while enjoying peaceful surroundings.
What truly made our stay memorable was the genuinely friendly staff. From check-in to checkout, every team member was welcoming and helpful, going out of their way to ensure we had everything needed. Their local knowledge and recommendations enhanced our entire visit.
The included breakfast was a real highlight and exceptional value. Fresh, well-prepared options with plenty of variety kept us satisfied each morning before exploring. It's rare to find complimentary breakfast that actually exceeds expectations.
The inn maintains a cozy, welcoming atmosphere that perfectly matches its charming name. Clean, comfortable accommodations combined with the convenient location made it easy to enjoy both tranquil relaxation and vibrant town center activities.
Highly recommended for friendly service, great value, and ideal location.
DDavid WachendorferMansley refers to their properties as ”managed apartments”. There is no on site staff, you check in online and get a single code that gets you into the building, your room, and the parking. They are very attentive during the stay to make sure you know that if you need anything they are a phone call away. I absolutely love this concept! The property itself appears to have been recently renovated and in immaculate condition. The room was stunning. You walk into a living room area with kitchen with soaring 2 story ceilings. The bedroom is an upstairs loft with king size bed. Towels, linens, mattress, coffee service, etc. are all top of the line. The location can't be beat. Right in the heart of town center with everything you could possible need a short walk away. They have a secure parking lot right next to the property as well. I have stayed at all of the trendy hotels in Cheltenham. This is by far my favorite. Won't stay anywhere else when in Cheltenham. Can't wait to try another Mansley property.
리리뷰어Hotel is ideal for all local amenities, it comes with a fridge and microwave good shower room and well serviced.
Only complaint is that the beds are so low it's impossible for anyone with any disabilities to get in and out of bed and is only reason I won't be staying again.
JJWLoved staying at the Bell. Right opposite Tewkesbury Abbey, you couldn’t ask for a better location. Free parking is a real bonus here too and the location is close to the Severn Way walk, for walks down to Deerhurst and beyond.
Friendly , engaging , genuine, and sometimes fun, service and attention from all the staff made us feel very welcome.
The breakfast was so worth the price, and huge portions too! We also stayed for dinner one night ( had a great Indian at the Raj the second night) and were so nicely surprised. Being a ‘pub chain’ hotel you sometimes think the food might be quite bland and corporate but the chefs here know what they are doing. So happy with the food.
One or two minor grumbles might be the traffic noise, as our room was on the road ( so wore earplugs and fine) and the very soft bed, but meh, it was fine really.
We would more than likely stay again if passing through this way in the future.
리리뷰어We are a family of four and booked 2 junior suites and requested both on booking and during email correspondence prior to our arrival for double bed and twin bed configurations. On our arrival we were allocated rooms at opposite ends of the hotel, on different floors and with 2 double beds. Housekeeping had apparently gone home for the night despite arriving before 6pm and so this could not be corrected. The hotel had a beautiful open fireplace in the main bar which for some reason on a cold night in December wasn’t alight. We ate dinner in the hotel brasserie where a significant number of dishes on the menu were unavailable with no explanation from the staff when asked. At breakfast the following morning we were unable to order coffee as apparently this service is not available on weekends. Overall, despite a great location, this was a very disappointing stay.