Verified traveler
2023년 10월 24일
The staff were nice, the spa and grounds of the hotel are lovely and the restaurant was good. However, We paid extra for an executive room which said we would have a garden view but we had a terrible view over the roof, when we asked to move the staff said there were no other rooms available. The bed was uncomfortable with hard pillows and the room was very dark and small. We ordered room service and the only options were sandwiches, the man on the phone was rude and when the sandwich arrived it was extremely dry. The hotel looked outdated and unclean in some parts. The walls were paper thin and the hotel was very noisy with weddings happening each night. Overall it didn’t feel like a 4 star hotel and for what you get we thought £400 for 2 nights was very expensive.
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