퀸스 호텔 첼텐햄(Queens Hotel Cheltenham)

First room we checked into hadn’t been cleaned. Second room was fine but the hotel is kind of old and had lots of stains on the carpet and furniture, and the bed and pillows were extremely uncomfortable. Staff was nice.

位置很好，門前就是大草坪，周圍有兩個公園，步行去high street很方便，連鎖的法式餐廳cute也在附近。酒店是古典風格，有些老舊，但是可以接受。

酒店位於風景秀麗，寧靜的小鎮查克頓漢姆的中心位置，離到水上伯頓的公交車站801站royalwell步行僅需5分鐘，但作為一家4星級酒店，沒有行李員送行李，前台員工雖然熱情，但人手較少。下午時就衹有一人辦理入住。

立地は最高。色鮮やかな花で整備されたチェルトナムのランドマーク的公園international squareに面し、荘厳な外観、厚い絨毯が全面に敷かれた豪華な内装、紅茶は豊富、ドリップコーヒーなどアメニティーも充実。ベッドはふかふか🛌寝心地も良好。食事は、庭園テラスも可能。バーは落ち着いた雰囲気。お薦めはホテル。チェルトナム滞在には

能給孩子加床，房間很大，非常舒適！早餐17鎊，但單點的菜品，絕對值回票價！服務很好，離CLC和CC步行都很近。

很漂亮的酒店，位置也很好

Nice and historic property, room was way too warm and aircon didn’t work (plus really shouldn’t be needed in the middle of January!). Lovely, but pricey, food in the Victoria restaurant.

I thought the staff were very good and very helpful particularly Jack on Reception and the lovely oriental cleaner on the 3rd floor who took time to ask us how our breakfast was and did we need help with our bags such a kind man .we enjoyed breakfast but they did seem under pressure .The property is tired not our room which was nice but the carpets could do with a clean on the corridors

Staff polite & very helpful, there were a couple of stains on the top of the duvet cover. Too hot in the room so did keep window open.