I usually come here with my family and this has been one of the worst experiences EVER!! The guest services at the front desk was very insulting with asking me if the person I came with is a part of my party! When asked for more towels I got the wrong set and also when I went to get it myself there was an extra wait time as none was on property. The bartender had a disgusting attitude I could puke my drink with his non friendliness, definitely will turn guests away. When checking out the way they were going on about their second key I’m like do they really think I would want to keep their second key the other person was on the beach when I was checking out and the way the guy at the front desk made it seem like I would like their key was SUCH a turnoff!!!! I WILLL NEVER STAY HERE AGAIN. The servers at breakfast and dinner were nice and as always a big shoutout to the lifeguards!! The hospitality never changes when we stay here amongst them! The entire front desk needs to be FIRED and that bartender!
폭풍우 동안 머물도록 나를 찢어 버려려고 시도했지만 먼저 자메이카에 갇힌 것에 대한 내 메시지를 반환하지 않았습니다. 그래서 나는 결심없이 사무실에 2 번 왔습니다. 그래서 나는 6-7pm에서 체크 아웃하기 전날 밤에 그들에게 전화를 걸고, 그들은 우리가 당신에게 방을 제공 할 수 없다는 것을 유감스럽게 생각합니다! 그래서 나는 떠나고 날아가려고 노력하고, 긴 이야기는 짧고, 나는 나의 체크 아웃 시간 9am에 일찍 돌아와 - 재조합하고 대피소를 찾아라. 그래서 그들은 와서 말합니다 - ok 우리는 방이 있습니다 - 나는 그들이 내가 지불 한 동일하거나 적은 요금으로 그것을 할 것이라고 생각합니다 ... ohhh no - 그들은 나에게 1 박당 200 미국인을 청구하려고했습니다 !!!!