'We stayed at Hotel Saint Petersburg and found the location good for visiting the city.
Unfortunately, not all of our experiences with the staff were positive: some people – in particular one at the reception and one in the restaurant in the evening – were rather unfriendly with us, perhaps also because we are Italian, and they were not even able to inform us that European Visa and Mastercard cards were blocked due to sanctions.
One aspect that definitely needs improvement is cleanliness, both in the rooms and in the restaurant, especially considering this is supposed to be a 4-star hotel.
On the positive side, breakfast was very rich and varied, and we would like to sincerely thank the staff members who made our stay more pleasant: the young man preparing omelettes in the morning, two receptionists, and one of the ladies welcoming guests at the restaurant in the morning. All of them were kind, helpful, and professional.
Overall, the location, breakfast, and some of the staff deserve a positive mention, although we regret that not all the service and staff lived up to the expectations of a 4-star hotel.'
Crown Hotel St. Petersburg (Краун Отельбывш. Crowne Plaza)
중앙구,상트페테르부르크 호텔
8위 - 상트페테르부르크 베스트 4성급 호텔 순위
짐 보관
바
개인 맞춤 샌딩
'Хорошее место расположение для туристов путешествующих ЖД транспортом.
Сам отель находится в очень оживленном месте, если брать номера с окнами во двор - будет тихо.
На крыше находится терраса с баром, вида на достопримечательности толком нет, но видно исторический жилой массив.
Коктейли там готовить не умеют к сожалению.'
'Hotel is new and it’s pleasant. But receptionists ladies are super non friendly and ignorant. Clearness: HORRIBLE. We checked in and in the shower was BUNCH OF HAIRS STICKED TO THE WALL. Did they even clean the washroom before we checked in?! OMG.
Апартаменты новые это приятно. Но грубые и не улыбчивые девушки на ресепшн. Жутко грязно: мы когда заселились был клок волос прилеплен на стену. Они вообще ванну убирали?!'
훌륭함
리뷰 117개
9.1/10
검색
원하는 옵션별 호텔
조식 제공하는 상트페테르부르크 호텔트윈룸 있는 상트페테르부르크 호텔더블 침대 있는 상트페테르부르크 호텔수영장 있는 상트페테르부르크 호텔무료 취소 가능한 상트페테르부르크 호텔
'중심지에 있는 훌륭한 호텔이에요! 저는 전통적으로 Accor 그룹의 호텔을 선택하려고 노력합니다. 품질과 서비스가 보장되기 때문이죠. 그리고 이번에는 제가 기대했던 대로였습니다. 서비스, 청결, 직원 - 모든 것이 훌륭하고 좋았습니다. 피트니스실에 대한 특별한 감사의 말씀입니다. 그들이 말했듯이, 그것은 쇼가 아닙니다. 특히 객실에 커피머신이 있으면 좋아요. 네, 캡슐이긴 하지만, 그래도 항상 커피를 마실 수 있으니까요. 이건 저에게 매우 중요한 일이에요. 객실에는 55인치 TV가 있어서 휴대폰에서 화면으로 콘텐츠를 스트리밍하기에 편리합니다. 음, 청소 상태는 만족스러웠어요. 침대는 항상 깔끔하게 정돈되어 있고, 질서가 있습니다. 한마디로, 저는 제게 다른 대안이 없다고 생각합니다.'
'Hotel Rooms are nice. I stayed in the one with around 24 - 26 SqM while my friends stayed in the 40-SqM one. All rooms are quite enough.
The Receptionists are helpful and provided assistances when needed.
Meanwhie ,there arec certain improvements shall be made,
1. we cannot amend the temperature of the Air Conditioner as it is central controlled.
2. the housekeeper did not refill 2 sets of towel and slippers when she realized I was staying on my own
3. the Hotel does not provide more Washing Powders when the so-called complimentary is used. However, the rate of the room is same no matters how many night(s) we book and pay for. So everything shall be there and refilled day by day.'
'Обычный отель сети Ibis. Отличное местоположение - недалеко от ТЦ «Галлерея» и железнодорожного вокзала. Про завтрак ничего не могу сказать, его не брали. Сами номера в принципе нормальные, но по виду уже скоро потребуется обновление. Как я понял, в отеле возможно заселение с животными. В номере не сильно, но явно пахло последствиями проживания кота ) Для нас это не было критично, но тем не менее для кого-то это может быть важно.'