캘거리 스파 호텔 예약

방은 꽤 크고 시설이 잘 갖추어져 있으며 아침 식사는 간단하지만 맛은 괜찮습니다. 호텔은 슈퍼마켓 옆에 있고 가격은 좋습니다! 공항에서 약간 떨어져 있습니다. 호텔에는 수영을 위한 5미터 높이의 미끄럼틀이 있습니다.

정말 좋은 호텔이에요. 직원분들이 너무 친절하고 따뜻하게 맞아주셔서 모든 문제를 잘 해결해 주셔서 편안하게 지낼 수 있었어요. 객실 청소도 신속하게 해 주셨고, 필요하면 프런트 데스크에 주전자를 요청할 수도 있어요.

Not our first time staying here -but we left with a sense of frustration today! It began when the front desk couldn’t find our reservation - twice ! (despite a phone call 2 hours prior to check in). Had to take my driver’s licence and go “somewhere to talk to someone in the back” - then he came back (after 2 or so  minutes) and “magically” the reservation had been found. Unnerving for my identification to disappear from my sight. No explanation offered. Frustrated again at check out when the desk clerk tried to charge us for something from the snack bar in our room - we had literally left our room 2 minutes before. Couldn’t tell us what item we had “consumed” (we hadn’t consumed anything - especially at those prices!) and then when asked how they could possibly know within 2 minutes (of us leaving our room) that an item had been consumed - they became very defensive and couldn’t actually answer the question of “how do you know what to charge us for” and the response was “it’s for the report at the end of the day - no one is saying you actually took anything”. Except that’s exactly what the desk clerk said the charge was going to be for - “an item from the snack bar for a total of $4.20”. After challenging the charge we were told that no charge would be put through on the credit card. Made to feel like we had “stolen” something when we asked for further clarification on the charge. “No apologies or thank you for staying with us”. Disappointing. Side note - Service in the ****** was great - including the restaurant.

love the restaurant. second visit so some of the staff were really friendly