2022년도에 오픈한 룸스 아파트 호텔 바이 레드의 객실은 예레반 여행을 특별하게 만들어 드립니다. 호텔은 Yerevan Railway Station에서 단, 3km 정도 거리에 있고, 츠바르트노츠 국제공항에서는 단, 13km 정도 거리로 가까워 이동이 편리합니다. 성 조르보 신의 거룩한 어머니 교회, 캐스케이드 콤플렉스, Vernissage 등 유명 관광지들이 가까운 도보거리에 있습니다. 여가시간에는 다양한 호텔 시설을 이용하실 수 있습니다. 호텔에서는 쾌적하고 편안한 주차 서비스를 제공합니다. 룸스 아파트 호텔 바이 레드 시설은 예레반 호텔 중, 우수한 호텔 시설로 상위권에 선정되었습니다.
'I’ve never written a bad hotel review ever in my life, but unfortunately, here it goes. It’s a shame since other past reviews are very positive, but I need to be frank and honest about my experience and will be diving the ratings according to subcategories so that it is fair, since some aspects of the stay were great and some not so much.
Check in process: 2 stars
This is not the ‘typical’ hotel entrance where the lobby is on the ground floor. The floor in which you enter is 1/f. The floor of the hotel is 4/f, but this is clearly stated as a signage at the entrance (see photo attached).
Upon arrival, I went towards the hotel entrance . There, I stood in front of an operating system, where guests would need to enter the hotel using a key fob. Of course, I wouldn’t have this key fob at hand at check in. There are no clear instructions in any language above the operator stating how you should call the receptionist using the operator to open the door for you (refer to attached photo). Thankfully, a passerby was kind enough to help me call the receptionist and asked her to open the door for me. It is also better to have mobile data at hand so you can communicate with the staff via whatsapp text/call if you cannot enter, since I think this is the faster means of communicating with guests.
When I checked in, I explained my confusion to entering the building. I told the receptionist lady that I couldn’t enter since there are no instructions in any language above the operator. She then had the audacity to tell me that there ARE indeed instructions above the operator im English, and I should have followed it. Again, the photo I attached shows no such instructions, so I do not comprehend what she is talking about at all.
Upon departure, I voiced out these issues, and the more reasonable receptionists said that they usually send these check in details via email, though I had not received such email(s).
Noise level and disturbance: 2 stars
My room had really thin walls and you can easily hear people passing through in the hallway. I got to a room with a balcony and up until 2 am, I still continuously heard 2 women talking loudly non-stop in the room next to me. To attempt to put a halt to this, I called the receptionist using the calling button thrice in my room, since the initial receptionist lady who checked me in said they provided 24 hour service, and to my dismay, no one bothered answering me.
I had to personally take matters into my own hands and asked them to keep it down.
Room and amenities: 5 stars
In terms of amenities provided within the room and how it was renovated and all, it deserves 5 stars. It was clean and the amenities provided were plentiful for a short stay.'