숙소 답변: Dear Valued Guest,Thank you for sharing your feedback with us. We are delighted to hear that you were pleased with the cleanliness, meals, and various aspects of your stay. Your kind words motivate us to maintain our high standards of service.We also appreciate your comments regarding the surrounding infrastructure and will take this into consideration as we continuously strive to improve our guests' experience.We look forward to welcoming you again in the future.Best regards,Management
Praharinta Choirony Zulvan Wardhana
디럭스 룸
투숙일: 2023년 6월
출장객
리뷰 5개
10/10
강력 추천
작성일: 2023년 7월 19일
위치는 모조케르토 시내 중심에서 조금 떨어져 있지만 서비스는 좋고, 객실은 안드로이드 TV가 갖춰져 있어 편안하고, 음식은 꽤 괜찮고, 시설은 꽤 완벽합니다.
원문 보기Google로 번역됨
숙소 답변: Yang terhormat Praharinta Choirony Z.Kami mengucapkan terima kasih atas ulasan yang telah Anda bagikan mengenai pengalaman menginap Anda di hotel kami. Kami senang mendengar bahwa Anda menghargai pelayanan kami dan menilai kamar kami yang nyaman, dilengkapi dengan Android TV.Terkait lokasi kami yang agak jauh dari pusat kota Mojokerto, kami memahami bahwa preferensi setiap tamu dapat bervariasi. Namun, kami berusaha untuk memberikan pengalaman yang memuaskan dengan fasilitas yang cukup lengkap di hotel kami.Kami sangat mengapresiasi apresiasi Anda terhadap makanan yang kami sajikan. Kepuasan tamu dalam hal kuliner adalah prioritas kami, dan kami berkomitmen untuk terus meningkatkan kualitas dan variasi menu kami.Kami senang bahwa Anda merasakan fasilitas yang kami sediakan cukup lengkap. Setiap umpan balik dari tamu kami sangat berharga, dan hal ini akan menjadi motivasi bagi kami untuk terus meningkatkan kualitas pelayanan dan fasilitas kami.Semagain, terima kasih atas ulasan positif Anda. Kami berharap dapat menyambut Anda kembali di masa yang akan datang dan memberikan pengalaman yang lebih baik lagi.Hormat saya,Bayu UtomoFront Office Manager
Natanael Surya
프리미어 디럭스룸
투숙일: 2023년 4월
출장객
리뷰 3개
3.0/10
작성일: 2023년 5월 16일
객실 2개를 예약하세요. 하나는 화장실 물이 정체되어 있다는 것이었습니다. 다른 하나에는 바퀴벌레와 개미가 많이 있습니다. 유통기한이 지난 감미료를 주세요.
원문 보기Google로 번역됨
숙소 답변: Yang terhormat Natanael SuryaKami mengucapkan terima kasih atas ulasan yang telah Anda berikan. Kami memohon maaf atas ketidaknyamanan yang Anda alami selama menginap di hotel kami.Kami sangat menyesal mendengar bahwa salah satu kamar yang Anda tempati mengalami masalah dengan genangan air di kamar mandi. Kami akan segera menindaklanjuti permasalahan ini dengan melakukan pemeriksaan dan perbaikan yang diperlukan agar kejadian serupa tidak terulang di masa mendatang.Kami juga menyayangkan temuan kecoa dan keberadaan semut di kamar yang lain. Kebersihan dan kesehatan lingkungan penginapan kami adalah prioritas utama, dan kami akan meningkatkan langkah-langkah pencegahan serta pembersihan untuk menghindari insiden serupa di masa yang akan datang.Tentang sweetener yang telah kedaluwarsa, kami meminta maaf atas kelalaian ini. Kami akan segera memastikan bahwa seluruh item di kamar kami, termasuk perlengkapan dapur, selalu dalam kondisi yang baik dan belum kedaluwarsa.Kami sangat menghargai masukan Anda dan berkomitmen untuk terus meningkatkan pelayanan kami. Apabila Anda berkenan, kami mengundang Anda untuk memberikan informasi lebih lanjut atau saran yang mungkin membantu kami dalam memberikan pengalaman yang lebih baik di masa depan.Kami berharap dapat memberikan layanan yang lebih memuaskan pada kunjungan Anda berikutnya. Terima kasih atas pemahaman dan kesabaran Anda.Hormat saya,Bayu utomoFront Office Manager
리뷰어
디럭스 룸
투숙일: 2023년 8월
1인 여행자
리뷰 1개
10/10
강력 추천
작성일: 2023년 9월 6일
호텔 위생상태 매우 좋습니다
원문 보기Google로 번역됨
숙소 답변: Dear Valued GuestThank you for your review. We appreciate your feedback about your experience at Aston Mojokerto Hotel & Conference Center. We are committed to continuously improve our services in order to provide a better experience for our guests in the future. We hope you will give us the opportunity to improve your impression in the future.Best regards,Bayu Utomo Front Office Manager
리뷰어
디럭스 룸
투숙일: 2025년 6월
친구와 여행
리뷰 8개
9.5/10
기대 이상
작성일: 2025년 7월 21일
Good hotel
번역
숙소 답변: Kepada Tamu yang Terhormat,Terima kasih atas ulasan Anda.Kami senang mengetahui bahwa pengalaman menginap Anda di ASTON Mojokerto menyenangkan.Kami nantikan kunjungan berikutnya.Salam hangat,Bayu UtomoFront Office Manager
previouslyonz
디럭스 룸
투숙일: 2024년 10월
출장객
리뷰 24개
10/10
강력 추천
작성일: 2024년 11월 17일
Book this hotel for business trip as this is located near Mojokerto - Surabaya route. The check in & out are really quick, perfect for those in a hurry. Our room is truly spacious with a nice bathroom. We love the huge window, the smart google nest, and the big table for our luggage.
Overall our room is truly perfect and well-equipped. We had a relaxing time here.
번역
숙소 답변: Dear Valued Guest,Thank you for your review. We are so pleased to hear that our location was convenient for your business trip and that the quick check-in and check-out process met your needs. We're glad you enjoyed the spacious room, the nice bathroom, and the smart features like the Google Nest. It's great to know that the big window and table made your stay even more comfortable. We're delighted that you had a relaxing time with us, and we look forward to welcoming you back for another perfect stay in the future.Best Regards,Management
리뷰어
디럭스 룸
투숙일: 2025년 4월
가족 단위
리뷰 5개
10/10
강력 추천
작성일: 2025년 6월 15일
Veryclean and they had welcome drinks, a gym, small pool.
번역
숙소 답변: Dear Valued Guest,Thank you for your review. We’re glad to hear you enjoyed the cleanliness of our hotel and the facilities such as the welcome drinks, gym, and pool. Your satisfaction means a lot to us, and we look forward to welcoming you back for another pleasant stay.Warm regards,Management
Daniel Christian
디럭스 룸
투숙일: 2024년 11월
가족 단위
리뷰 7개
10/10
강력 추천
작성일: 2024년 12월 27일
The room is clean, good breakfast, value for money..
the staff is polite, helpful and responsible
번역
숙소 답변: Dear Mr. Daniel,Thank you for your positive review. We're thrilled to hear that you found the room clean, enjoyed the breakfast, and felt that the hotel offers great value for money. We also appreciate your kind words about our staff being polite, helpful, and responsible. Your feedback motivates us to continue providing excellent service. We look forward to welcoming you back in the future.Best Regards,Bayu UtomoFront Office Manager
익명 사용자
디럭스 룸
투숙일: 2024년 6월
출장객
리뷰 7개
9.5/10
기대 이상
작성일: 2024년 7월 14일
Although the hotel is a little far from the city center of Mojokerto, the sanity, facility, hospitality of this hotel is first class. Really good experience here.
번역
숙소 답변: Dear Valued Guest,Thank you very much for your kind review and for choosing Aston Mojokerto Hotel & Conference Center. We are delighted to hear that you enjoyed your stay with us. It is wonderful to know that you appreciated the cleanliness, facilities, and hospitality provided by our team.We strive to ensure that all our guests have a memorable and comfortable experience, and your positive feedback is truly encouraging. Although our location is a bit distant from the city center, we are pleased that it did not diminish the overall quality of your visit.We look forward to welcoming you back in the future and providing you with another exceptional stay.Warm regards,Bayu UtomoFront Office Manager
리뷰어
프리미어 디럭스룸
투숙일: 2024년 6월
출장객
리뷰 1개
10/10
강력 추천
작성일: 2024년 7월 6일
Greeted by beautiful concierge, very clean rooms, nice restaurant with a very reasonable price
번역
숙소 답변: Dear Valued Guest,Thank you for taking the time to share your positive experience at Aston Mojokerto. We are delighted to hear that you were pleased with our concierge, clean rooms, and our restaurant with its reasonable prices.Your kind words are greatly appreciated and will be shared with our team to continue motivating them to provide the best service possible.We look forward to welcoming you back in the future and ensuring another wonderful stay.Warm Regards,Bayu UtomoFront Office Manager
Darwin Junaidi
디럭스 룸
투숙일: 2024년 7월
가족 단위
리뷰 33개
10/10
강력 추천
작성일: 2024년 9월 1일
Best place to staycation and enjoy time with Our Beloved Family
번역
숙소 답변: Dear Mr. Darwin,Thank you for your feedback. We are delighted to know that our hotel was the best place for you to enjoy a staycation with your beloved family. It brings us great joy to be a part of your memorable moments together. We look forward to welcoming you and your family back for another enjoyable stay in the future.Best Regards,Bayu UtomoFront Office Manager
rindyannie
디럭스 룸
투숙일: 2025년 5월
커플
리뷰 4개
10/10
강력 추천
작성일: 2025년 7월 19일
Breakfast nya enak
번역
숙소 답변: Kepada Ibu Rindy,Terima kasih atas ulasan Anda.Kami senang mengetahui bahwa Anda menikmati hidangan sarapan yang kami sajikan.Kami tunggu kembali kedatangan Anda di kesempatan berikutnya.Salam hangat,Bayu UtomoFront Office Manager
리뷰어
프리미어 디럭스룸
투숙일: 2023년 9월
출장객
리뷰 1개
8.5/10
아주 좋음
작성일: 2023년 10월 20일
Choose this hotel because it was conveniently located for the company I was visiting, however there is not much around about it therefore just stayed in the hotel.
Breakfast choice was good and very varied.
Staff are lovely and service was excellent.
For business trip I would use this hotel again.
번역
숙소 답변: Dear Valued GuestWe appreciate your valuable feedback regarding your recent stay at Aston Mojokerto Hotel & Conference Center. We are pleased to learn that our convenient location met your business needs effectively. Your kind words about our varied breakfast options and excellent service from our staff are greatly appreciated.We understand the limited nearby attractions might have affected your overall experience, and we value your feedback on this aspect. We strive to provide a comfortable environment for all our guests, and we will certainly consider your comments for future improvements.Thank you for considering us for your business trip, and we look forward to welcoming you back in the future.Warm regards,Bayu UtomoFront Office Manager
hamza
디럭스 룸
투숙일: 2024년 1월
가족 단위
리뷰 43개
7.0/10
작성일: 2024년 2월 27일
So so better that nothing in that small city
번역
숙소 답변: Dear Mr. Hamza,Thank you for taking the time to share your feedback. We understand that our hotel might not have met all your expectations, but we're glad to have provided you a place to stay in this small city. We are continuously working on improving our services and facilities to offer a better experience for our guests. Should you find yourself in our city again, we hope to have another opportunity to serve you better. Thank you for choosing us.Best Regards,Management