프라야델카르멘 Parque Auditorio 근처 호텔

호텔의 외관은 괜찮고 아침 식사는 괜찮지 만 별 4 개, 삼성은 거의 동일하다고 생각하지 않습니다. 그리고 매우 습하고 욕실에있는 종이 타월조차 젖어 손이 젖어있는 느낌입니다. 방 전체에 습기가 있었고 매우 불편했습니다. 서비스는 좋았고 싱크대가 막혔으며 누군가가 10 분 이내에 전화를 걸어 수리했습니다.

엑스트라 베드를 추가할 수 없습니다. 더블룸을 예약했는데 직원분이 트윈룸을 주셨어요. 나는 이것에 만족하지 않았지만 다음날 더블 베드룸으로 변경했습니다. 방이 깨끗하고 주변 환경이 편리했습니다.

We are a well travelled couple who are generally easy going and not hugely demanding. Positives: - The hotel is centrally located. - The hotel is quirky and a little quaint (personal opinion). - The hotel is fairly cheap. - Cleaning staff were very friendly and helpful. - Our room was huge. OK's: - Reception staff friendly-ish (some more than others). - Cute little pool but way too much chlorine. Negatives: - The reception staff can barely communicate in English and made no effort to get hold of someone who did. - We booked a room with two beds. The one bed was very firm and the second not useable (it was too unstable to sit on let alone sleep on. - The pillows were made from memory foam and accordingly very hard. Woke up most mornings with back and neck ache. - Air-conditioner leaked non-stop. We had to use both trash cans in the room to collect the water and they needed regular emptying. Reported this to reception on 4 occasions without remedy. - Lack of furniture in the room. The room is listed to cater for 4 guests however there was only 1 dinning chair in the room for use at the little table. - The balcony is a good size but no chairs, however there was a table. Also the railing around the balcony was very wobbly and badly rusted (certainly wouldn't let children play on that balcony. - The shower-head was very old and blocked which resulted in the bathroom getting flooded and a rather unpleasant shower experience. - General maintenance of the room was terrible. Windows and balcony door opened and closed with difficulty. Front door was felt very insecure and the internal locks (chain lock) was barely attached to the door. (granted I never felt unsafe). Holes in the walls that have never been filled or repaired. - One day we noticed what appeared to be bloody foot steps in the pool area. It unfortunately took the staff two days to clean these footprints. Unfortunately, I would never stay at this hotel again. I would also not recommend this hotel to anybody else.

인크레더블 탁월한 위치, 직원들은 매우 즐겁고 웃고 있습니다. 식사는 놀라운 품질입니다!

이것은 플라야 델 카르멘에서 최고의 가치입니다. 특히 이 앱에서 예약하는 경우 최고의 가치를 제공합니다. 좋은 음식. 스테이크 레스토랑도 훌륭합니다. 최신 호텔은 아니지만 모든 것이 깨끗하고 현대적입니다. 이것은 우리가 호텔로 가는 길입니다. 유일한 불만은 올 인클루시브에 프리미엄 데킬라 (Don Julio)를 포함하는 것을 중단했다는 것입니다.

호텔은 Kaman Beach의 넓은 공원에 있습니다. 주변에 고급 호텔이 많이 있습니다. 많은 골프장이 있습니다. 이 호텔은 휴가의 성격을 띠고 있으며 많은 레크레이션 항목이 있습니다. 시티 비즈니스 호텔과 비교하지 마십시오. 발코니에는 새 배설물이 있고 방에는 거미가 있습니다. 보통, 호텔이 정글로 덮여 있기 때문에 많은 동식물이 있고 아침 식사가 좋고 저녁 식사가 더 좋으며 많은 레스토랑과 수영장이 있으며 해변과 바다는 중간입니다!

We were incredibly disappointed with this hotel, it looks 5 star but the experience isn’t. We stayed July 2024. On check in, the whole process took over an hour because they had put our reservation down for August…not July. This was eventually resolved and we were given a ‘temporary’ room for a few hours. At this point we were understanding- these things happen and they offered a solution. The man on the check in was pleasant but incredibly slow. We stayed for 4 nights and there is no doubt the setting is wonderful and the rooms were lovely- however breakfast (included) was atrocious and lacking the basics. Bread but no butter or jam etc out, we had to ask every time and often more than one member of staff to eventually get it- often taking over 20 mins. One day there was no buffet at all but no one could explain why. You could order 2 out of the 3 remaining dishes on the menu but you were only allowed one per person. I had pancakes but then had the same fiasco that they came with no syrup and I had to ask 2 members of staff and wait 20 mins to eventually get it. On the Saturday night we stayed there, the hotel decided to throw a party until 2am…. Guests unfortunately were not invited or made aware so we were kept awake for several hours in our room. I went to reception to complain and was told a manager would speak with me in the morning..needless to say they didn’t. Reading between the lines, they host a lot of events for the local community (which is great) but the communication around it was poor and not acceptable for hotel guests. If they had invited hotel guests and offered a drink on the house or something along those lines it would make much more sense. The whole experience was completely bizarre and not worth the price they charged. I would expect this kind of service from a cheap local guesthouse, not a 5 star resort. The staff were not unpleasant at all but poorly organised and lacking basic communication.

레스토랑에서 특히 친절한 직원과 함께 정말 사랑스러운 숙박. 2개의 해변과 멋진 수영장이 있는 멋진 리조트 - 호텔 레스토랑의 음식은 훌륭하여 매일 밤 행복하게 먹었습니다.