레이나 로하 호텔 (성인 전용)(La Reina Roja Hotel Boutique)

방은 낡았고 디자이너는 인테리어를 디자인할 때 온통 어두운 나무 바닥, 그림자 및 빨간색 형광등이 도움이 되지 않기 때문에 무언가에 있었습니다. 1층에 있는 방에는 냉장고, 커피 포트 또는 전자레인지가 없었습니다. 구멍이 뚫린 수건 두 개가 있었지만 수건이나 수건이나 어떤 종류의 술잔도 없었습니다. 다른 방이나 적어도 냉장고와 커피 머신을 얻으려면 체크인 직원에게 말해야 합니다. 하루 후 두 곳 모두 발견되어 내 방으로 옮겨졌습니다. 방은 매일 청소되어 보너스였고 포함된 3개의 아침 식사는 간단한 요금이었지만 감사했습니다. 전반적으로 직원들은 훌륭했지만 호텔은 나이가 들었고 위치는 훌륭했지만 다른 숙박을 위해 다시 오지 않을 것입니다.

Super bien, excelente servicio todo sin ningún problema gracias!

Goede prijskwaliteit verhouding Grote kamer Centrale ligging

이 호텔에 예약하지 마십시오. 직원이 부족하고 고객 예약을 위해 준비되지 않았으며 매우 비전문적입니다. 더 중요한 것은 매일 밤 새벽 2시까지 잠을 자지 않는 한 이 호텔에서 휴식을 취하지 못할 것입니다.

Such a nice hotel in Playa Del Carmen. Staff is very friendly. Natalia was great. She helped with everything we needed. Room is unique, sexy and comfortable. Rooftop is such a vibe! Loved the Open Bar on beers. Close to 5th Ave which is close to everything.

The property itself was dilapidated and not maintained at all with floor boards popping out when you walk in upon entry. The lobby bathroom was poorly lit and did not have paper towels in the dispensers. The shower had practically no real pressure so it did not feel like a real shower. The toilet did not have proper pressure either for flushing as you had to hold the button down to flush all the way. The room had a mildew smell to it. I will not be looking to stay there again or refer my friends.

We stayed at this hotel for 2 weeks. From the get go we had issues with plumbing in our room. We repeatedly told them about this, they’d come, but it was never actually fixed. We were eventually given a bucket to fill up the toilet tank with our bathroom sick. Finally we just had to ask for a new room. The pool was occasionally closed randomly which was unfortunate and is due for an upgrade. The policy is that you have to ask daily for a room cleaning at reception, which wasn’t an issue. It was just that a couple of times the cleaning never happened. Going to the beach daily you’re bound to bring in some sand and it would’ve been nice to have our room cleaned every time we had asked for it. It wasn’t all bad. The staff was kind and the location is amazing. The price was great too.

This was my 2nd time staying at this property. Luckily it was only for 1 night this time. The 1st time was decent which is why I decided to book again. This time was horrible! I’ll never book here again. The extra resort fee is ridiculous because there’s no pool, the bar is a joke and the breakfast they serve runs out fast because it’s not much of anything. The rooms aren’t clean. We had a line of ants on the side of our bed and some in our bed. We asked to move rooms. They refused and instead came up to spray our room and bed with BUG SPRAY. As if those weren’t the sheets we had to sleep in. It was just horrible and I would not recommend.

This hotel is in a great area! Number one advantage. We stayed in the junior sweet which was relatively nice- I have no complaints about the room. The hotel itself is very dark to give a more sensual feel. Day 1 we immediately questioned if it was more of a hotel for sensual encounters- I am confident that is the overall purpose of this hotel. We did not partake in that side of it, nor did we have any issues in that realm. But it is very obvious what this hotels theme is.