리리뷰어I recently stayed at The Bay Inn and was thoroughly impressed. The room was quaint, exuding a cozy charm that made me feel right at home. The cute courtyard added a delightful touch to the experience—perfect for enjoying a morning coffee or winding down in the evening.The location was unbeatable, putting me within easy reach of everything I wanted to explore. Best of all, it offered terrific value, making it a top choice for anyone looking for quality without breaking the bank. Highly recommend!
리리뷰어I had items stolen from my room after the first cleaning. There has been zero promises kept and zero engagement now 6 days after the incident.
Mgmt promised an investigation and calls. I didnt get calls. I had to seek out the GM of the hotel. When I finally spoke about my issues, I was asked what it would take to
make me satisfied. I told the mgr if they removed 50% of the cost of the stay, that would satisfy me. It has now been 4 days since my conversation with mgmt, and I still have not been contacted back by the hotel mgr. No calls, no emails, no follow up. I have now had to place the entire charge on hold and refuse to pay, as Delta Hotel by Marriott at the Norfolk Airport location has no idea how to settle a dispute with a sticky fingered room cleaner and an upset guest who simply wanted their items back.
KKevin KaneBest hotel I've stayed in, with large rooms, separate bedroom, two TVs and a large desk, great staff. Breakfast is ample and very good. Easy access to restaurants( a walk across the street) and next to the highway.
리리뷰어The room was overall clean l, bed was comfortable. The bathroom wasn’t to my standards, around the shower it had built up dirt and the inside of the shower . The floor wasn’t swept in the bathroom at all. The sofa bed was broken so my daughter & I had to macgyver the bed to get it fixed.. overall an okay stay.
리리뷰어직원들은 친절했지만 호텔은 상태가 좋지 않았습니다. 우리는 딸의 학교 행사를 보기 위해 이 도시에 왔습니다. 그러다가 열대폭풍이 몰아쳤고 행사가 취소되었습니다. 48시간 전에 취소를 시도했지만 허용하지 않았습니다. 나는 심지어 우리가 단지 비표를 받고 이벤트가 4주 후에 일정을 변경할 때 사용할 수 있는지 물었습니다. 그들은 아니오라고 말했습니다.
내가 말했듯이 직원들은 매우 친절했습니다.